2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

10.7K companies starting with "B"

Showing 8.0K–8.1K of 10.7K

Company Complaints
but I thought all your information was obtained from XXXX 1
but I thought those robocalls were SPAM and did not return those calls either. A generic robocall does not suffice as notice that a consumer 's mortgage payment is past due. 1
but I told her the branch is closed 1
but I told her the closest Huntington branch was 8 hours away. She told me it was my responsibility to prove to Huntington Bank that these checks were not fraudulent. I become over frustrated after she told me. I tried to explain to her that 3 checks came from her business XXXX XXXX Account which belongs to my Mother and they could check to see who was the owner of the business. Besides this 1
but I told the agent who took the complaint but it seems she only wrote up a short version. Synchrony bank added on even more interest and nonpayments 1
but I understand this debt is important and I don't want to have any more calls to my friends or any acquaintances I may have listed from the skip tracing '',,Navient Solutions 1
but I waited for XXXX days and did not receive it. The following month 1
but I want it to show paid in full on my credit report. 1
but I wanted to make sure to send in the complaint so this doesn't happen to others in the future. I've attached all relevant documentation to this complaint 1
but I was able to identify the scam immediately after 1
but I was able to resolve this as identity fraud without a police report. 1
but I was able to see a huge portion of the funds was deposited and cleared. They then told me to go to the bank in person the next day and submit documents supporting my identity.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
but I was advised by the representative to submit a request via email to appeal this decision and I would receive a response within 5 business days. 1
but I was again out of work and under severe emotional and financial strain. 1
but I was also charged the full nightly rate instead of a lower extended-stay rate 1
but I was also informed that even if the debt were to be paid in full 2
but I was assured that the new payments would be similar to the trial payments. I didn't like this 1
but I was blocked from doing so by [ the mortgage company name ]. I was denied a repayment plan due to missing documentation and a lien on the property. Yes 1
but I was denied. The representative insisted that the only agreement was over the phone 1
but I was fine with it and the agent was actually very helpful. 1
but I was in a work appointment. I asked the person calling if they could call me back in 15 minutes 1
but I was informed by my county that it did not constitute as an emergency 1
but I was informed that the funds still needed to be recovered by the check issuer. This left me in a precarious position ; I need my account to operate 1
but I was informed to contact the XXXX customer service number. I did. Then I was told by XXXX who again understood my issue but stated he did not have the authority to credit my account for the fee caused by BOA. XXXX instructed me to contact the AML number XXXX -- XXXX. I did 1
but I was later informed that this was incorrect. 1
but I was n't looking to blame them 1
but I was never furnished A Right of Recission 1
but I was never given an opportunity to fulfill.,,Ocwen Financial Corporation,FL,33016,,Consent provided,Web,2015-09-14,Closed with explanation,Yes,Yes,1563620 1
but I was never sure. I eventually managed to work with the dealer and return the car to them to hold for GM Financial. The car was sold at auction and I received a package indicating there was a surplus due from the sale. For months I 've been trying to collect. When I called the main customer service line 1
but I was not aware of that at that time. XXXX XXXX is saying that this check has been deposited in Citibank 1
but I was not aware of the missed payments because Capital One did not notify me of any issues with the autopay 1
but I was not aware of the trouble I would go through ; Direct Express told me that I would only have to send them a few documents. It was now at this point that I decided to use a second bank account for Funds Transfers from Direct Express. 1
but I was not delinquent anywhere near this amount 1
but I was not informed of this by PNC Bank. Again 1
but I was not informed of this requirement in advance. 1
but I was not meaningfully reconsidered. 1
but I was not successful. 2
BUT I was not told that {$150000.00} ( See page 1 of the Modification Agreement 1
but I was not very nice to XXXX after hearing this. This is just wrong. I felt 1
but I was repeatedly told that the funds would be sent back eventually. 1
but I was reported as having a derogatory account with a balance due as recent as XX/XX/XXXX. I was told another letter would be faxed 1
but I was scared so I filed bankruptcy again on the day before the sale. I called the lender the same day I filed and spoke with XXXX XXXX who told me that he was going to give my information to the bankruptcy department and get the sales date postponed. I called again on XX/XX/XXXX and spoke with XXXX XXXX who told me that my account was in active bankruptcy and that I had 45 days to submit files for the loss mitigation department to review. I also called on XX/XX/XXXX and thats when a representative told me that my bankruptcy was dismissed on XX/XX/XXXX. Then 1
but I was skeptical and asked to see the details of this refinance in person. They agreed 1
but I was still skeptical.but when I looked at the source of where the code originated from 1
but I was still waiting for an answer. 1
but I was the one that called and I verified MY name and MY bank account information. One rep stated that the account was sent to the office of the President 1
but I was told I needed to reapply for a modification as they could not reissue that same agreement months later. Keep in mind 1
but I was told it was free and my child used it before I noticed I was charged for it. The whole front office is dishonest and scams its patients. This is why they can't keep honest employees. XXXX and XXXX are great 1
but I was told since I do not have payment protection 1
but I was told that if I had called by XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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