but I told the agent who took the complaint but it seems she only wrote up a short version. Synchrony bank added on even more interest and nonpayments

What the CFPB Record Shows About but I told the agent who took the complaint but it seems she only wrote up a short version. Synchrony bank added on even more interest and nonpayments

but I told the agent who took the complaint but it seems she only wrote up a short version. Synchrony bank added on even more interest and nonpayments has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was at a, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but I told the agent who took the complaint but it seems she only wrote up a short version. Synchrony bank added on even more interest and nonpayments reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the representative working at the store verbally informed me that I could purchase furniture and the first 12 months would be interest free. I filled out the application and synchrony bank approved it. I was never informed that I had to pay the account off within the first 12 months or interest would be tacked on. I made my regularly scheduled payments on time every month. One day I noticed that my statement showed a balance of {$1400.00}", and the single most common underlying issue is "so the {$800.00} dollars added to the balance was interest. I told the agent that the representative never verbally stated that and that it wasn't on any of my contract documents. The agent stated that it was in my monthly statement in small writing. I told the agent. The charge was just added in the last cycle".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but I told the agent who took the complaint but it seems she only wrote up a short version. Synchrony bank added on even more interest and nonpayments: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.