but I was informed to contact the XXXX customer service number. I did. Then I was told by XXXX who again understood my issue but stated he did not have the authority to credit my account for the fee caused by BOA. XXXX instructed me to contact the AML number XXXX -- XXXX. I did

What the CFPB Record Shows About but I was informed to contact the XXXX customer service number. I did. Then I was told by XXXX who again understood my issue but stated he did not have the authority to credit my account for the fee caused by BOA. XXXX instructed me to contact the AML number XXXX -- XXXX. I did

but I was informed to contact the XXXX customer service number. I did. Then I was told by XXXX who again understood my issue but stated he did not have the authority to credit my account for the fee caused by BOA. XXXX instructed me to contact the AML number XXXX -- XXXX. I did has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Resp, and the most recent logged activity is Respectful, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but I was informed to contact the XXXX customer service number. I did. Then I was told by XXXX who again understood my issue but stated he did not have the authority to credit my account for the fee caused by BOA. XXXX instructed me to contact the AML number XXXX -- XXXX. I did reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX *********************************************************************************************************** Complaint # XXXX To whom it may concern", and the single most common underlying issue is "and never received any notification of this. They then refused to reimburse me for an interest fee ( {$45.00} + {$36.00} = {$82.00} ) that was charged due to their lack of a common sense policy and procedures regarding the freezing of my wife and my joint account. Let 's start with the facts. Me and my wife have had the same joint checking account with BOA since XXXX. In past years we have received many communications from BOA".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but I was informed to contact the XXXX customer service number. I did. Then I was told by XXXX who again understood my issue but stated he did not have the authority to credit my account for the fee caused by BOA. XXXX instructed me to contact the AML number XXXX -- XXXX. I did: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.