2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

10.7K companies starting with "B"

Showing 7.9K–8.0K of 10.7K

Company Complaints
but I haven't heard back from either yet on the status of my claim. From what I've understood from the bank 1
but I haven't received a response either. 1
but I immediately called back when I saw the missed call. A representative from Barclays mentioned that they had XXXX days left pending for the merchant to respond and that they would call me back with more information. The second call I missed due to my schedule 1
but I informed her that my previous attempt at payment with instructions was ignored 1
but I keep getting the same automated responses without real explanations. 1
but I kept telling him that was not true because they released it to XXXX XXXX XXXX. 1
but I knew from my bank account that she had been in XXXX 1
but I knew I did not have multiple accounts in that situation as I had just checked my credit. She then told me to contact XXXX.,,CITIZENS FINANCIAL GROUP 1
but I know that can't be the case because I'd already spoken with all 3 of them and they informed me they're simply posting the reporting they are receiving. 2 bureau 's are receiving one loan ID and the other bureau is receiving another ID 1
but I know that Chase bank has been in trouble for discrimination before. I was reassured that Chase Bank does not discriminate and then instructed to call back the next day as they had notated the account and was promised it would be quickly resolved as it was a weekday. I was pleasant the entire conversation and told them I understood 1
but I later saw it in the legal documents. In addition 1
but I live in XXXX. In response 1
but I made sure this guy didnt see the PIN number that I was entering. 1
but I made that decision. Partly at Synchrony 's nudge. The only one they didn't say anything about was the Lowes card. Then they snuck in and close it. 1
but I need a grace period all of my clothes are in my trunk 1
but I need BECU to be patient and understanding 1
but I need my money back! As a new realtor 1
but I need the derogatory remark removed since I was never informed of this debt. 1
but I need the last 4 of your ssn. As soon as I get this 1
but i need this to stop 1
but I needed the cars quickly with no time to shop further. In the future 1
but I needed to contact Bank of America to receive the funds because i used a BOA debit card for the transaction. I asked the Branch Manager how Bank of America could be held responsible for issu es with his ATM. I also asked him how did XXXX XXXX plan to address the excess {$1000.00} that would reflect in their ATM. He told me there was nothing he can do about it and that I needed to contact BOA regarding this problem. After contacting BOA 1
but I needed to go into a store and show proof of identification. I went to the XXXX 1
but I needed to make any and all attempts at saving my credit history. I made the payment against my own will 1
but I needed to send the documents to a different email address. I did so 1
but I never applied for it ). 2
but I never get served. 1
but i never got them. You can call my restaurant manager to see if i was there on XXXX XXXX. 1
but I never heard back from her. 1
but I never heard back from them. 1
but I never knew it then. It was n't until XXXX 1
but I never mentioned a change in price structure - see Exhibit 16. MsXXXX XXXX conveniently forgets the numerous unanswered emails to her from me in XXXX 1
but I never open any account under this company. For now 1
but I never received a response. 1
but I never received a single call back. Despite claiming to care about resolving my issue 1
but I never received any follow-up or resolution. 1
but I never received any response. If needed I can provide and send you whatever might be needed as a proof. Just sincerely asking 1
but I never received any such email. The claim that the email bounced back is completely false 2
but I never received any written confirmation of this ( either email or paper mail ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
but I never received anything at all from either company and want this off my credit report immediately.,,Affirm Holdings 1
but I never received anything at all from either company and want this off my credit report immediately.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,KY,401XX,,Consent provided,Web,2025-02-01,Closed with explanation,Yes,N/A,11885465 1
but I never received anything from them again. 2
but I never received either. 1
but I never received it. 2
but I never received one. 1
but I never received that additional card 1
but I never received the documents. To what address did they send them because I did not receive them? On XX/XX/XXXX 1
but I never received the requested Settled-in-Full letter from Pioneer as promised. On XX/XX/XXXX 1
but I never switched it and I hadn't received anything recently. She didn't say anything. After a while on the phone with her and her telling me she filed a request to reopen my account 1
but I now have updated documentation ready and am willing to complete the process. 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related