but I needed to contact Bank of America to receive the funds because i used a BOA debit card for the transaction. I asked the Branch Manager how Bank of America could be held responsible for issu es with his ATM. I also asked him how did XXXX XXXX plan to address the excess {$1000.00} that would reflect in their ATM. He told me there was nothing he can do about it and that I needed to contact BOA regarding this problem. After contacting BOA

What the CFPB Record Shows About but I needed to contact Bank of America to receive the funds because i used a BOA debit card for the transaction. I asked the Branch Manager how Bank of America could be held responsible for issu es with his ATM. I also asked him how did XXXX XXXX plan to address the excess {$1000.00} that would reflect in their ATM. He told me there was nothing he can do about it and that I needed to contact BOA regarding this problem. After contacting BOA

but I needed to contact Bank of America to receive the funds because i used a BOA debit card for the transaction. I asked the Branch Manager how Bank of America could be held responsible for issu es with his ATM. I also asked him how did XXXX XXXX plan to address the excess {$1000.00} that would reflect in their ATM. He told me there was nothing he can do about it and that I needed to contact BOA regarding this problem. After contacting BOA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is Additional, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but I needed to contact Bank of America to receive the funds because i used a BOA debit card for the transaction. I asked the Branch Manager how Bank of America could be held responsible for issu es with his ATM. I also asked him how did XXXX XXXX plan to address the excess {$1000.00} that would reflect in their ATM. He told me there was nothing he can do about it and that I needed to contact BOA regarding this problem. After contacting BOA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this issue happened while i was attempting to fund my account during the COVID-19 pandemic travel restrictions and my complaint is still not being honored by CFPB or Bank of America. So the second time here it is : On XX/XX/2020 I visited the XXXX XXXX at XXXX XXXX XXXX in XXXX", and the single most common underlying issue is "using my Bank of America ( BOA ) debit card at the XXXX XXXX ATM. Due to the COVID-19 pandemic travel restrictions in place".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but I needed to contact Bank of America to receive the funds because i used a BOA debit card for the transaction. I asked the Branch Manager how Bank of America could be held responsible for issu es with his ATM. I also asked him how did XXXX XXXX plan to address the excess {$1000.00} that would reflect in their ATM. He told me there was nothing he can do about it and that I needed to contact BOA regarding this problem. After contacting BOA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.