Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but did not offer any recourse to the situation. After 110 days or so I am now pursuing a refinance with a local credit union - something I should have started when I learned of the absurd appraisal delays. Beyond just UDAAP's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but did not offer any recourse to the situation. After 110 days or so I am now pursuing a refinance with a local credit union - something I should have started when I learned of the absurd appraisal delays. Beyond just UDAAP's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| requested update - informed the loan was in final review XXXX no mention of an issue with the rate / worst case pricing situation ) XX/XX/21 : Followed up as I also asked about service related concessions - was told the loan was already discounted XX/XX/21 : Received automated email from Quicken that my new loan estimate was ready and needed to be signed - went to my tasks and noticed the change from the original loan to now being charged a discount fee of {$22000.00}. I emailed XXXX and XXXX asking for an update and explanation XX/XX/21 : I receive a single sentence reply from XXXX | 1 |
| State | Complaints |
|---|---|
| I'd be very curious their Third Party Risk Management practices for vendors as that appraisal | 1 |
| Issue | Complaints |
|---|---|
| I do not expect you to bring that to closing | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but did not offer any recourse to the situation. After 110 days or so I am now pursuing a refinance with a local credit union - something I should have started when I learned of the absurd appraisal delays. Beyond just UDAAP has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/21 :, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but did not offer any recourse to the situation. After 110 days or so I am now pursuing a refinance with a local credit union - something I should have started when I learned of the absurd appraisal delays. Beyond just UDAAP reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "requested update - informed the loan was in final review XXXX no mention of an issue with the rate / worst case pricing situation ) XX/XX/21 : Followed up as I also asked about service related concessions - was told the loan was already discounted XX/XX/21 : Received automated email from Quicken that my new loan estimate was ready and needed to be signed - went to my tasks and noticed the change from the original loan to now being charged a discount fee of {$22000.00}. I emailed XXXX and XXXX asking for an update and explanation XX/XX/21 : I receive a single sentence reply from XXXX", and the single most common underlying issue is "I do not expect you to bring that to closing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but did not offer any recourse to the situation. After 110 days or so I am now pursuing a refinance with a local credit union - something I should have started when I learned of the absurd appraisal delays. Beyond just UDAAP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but did not offer any recourse to the situation. After 110 days or so I am now pursuing a refinance with a local credit union - something I should have started when I learned of the absurd appraisal delays. Beyond just UDAAP has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but did not offer any recourse to the situation. After 110 days or so I am now pursuing a refinance with a local credit union - something I should have started when I learned of the absurd appraisal delays. Beyond just UDAAP has a 0% timely response rate to CFPB complaints.
The most common issue reported against but did not offer any recourse to the situation. After 110 days or so I am now pursuing a refinance with a local credit union - something I should have started when I learned of the absurd appraisal delays. Beyond just UDAAP is "I do not expect you to bring that to closing" in the "requested update - informed the loan was in final review XXXX no mention of an issue with the rate / worst case pricing situation ) XX/XX/21 : Followed up as I also asked about service related concessions - was told the loan was already discounted XX/XX/21 : Received automated email from Quicken that my new loan estimate was ready and needed to be signed - went to my tasks and noticed the change from the original loan to now being charged a discount fee of {$22000.00}. I emailed XXXX and XXXX asking for an update and explanation XX/XX/21 : I receive a single sentence reply from XXXX" product category.
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