2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 6.1K–6.2K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,,CAPITAL ONE FINANCIAL CORPORATION,FL,33444,,Consent provided,Web,2023-04-24,Closed with explanation,Yes,N/A,6878191 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,,DISCOVER BANK,FL,33444,,Consent provided,Web,2023-03-03,Closed with explanation,Yes,N/A,6645203 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,,DISCOVER BANK,FL,33444,,Consent provided,Web,2023-05-14,Closed with non-monetary relief,Yes,N/A,6974982 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,,EQUIFAX 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,,Self Financial Inc.,FL,33444,,Consent provided,Web,2023-03-31,Closed with explanation,Yes,N/A,6642054 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,Company believes it acted appropriately as authorized by contract or law,Atlanticus Services Corporation,FL,33444,,Consent provided,Web,2023-03-31,Closed with non-monetary relief,Yes,N/A,6642130 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Continental Finance Company 2
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33444,,Consent provided,Web,2023-03-03,Closed with explanation,Yes,N/A,6636864 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33444,,Consent provided,Web,2023-03-03,Closed with explanation,Yes,N/A,6636887 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33444,,Consent provided,Web,2023-05-14,Closed with explanation,Yes,N/A,6974954 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,79928,Servicemember,Consent provided,Web,2023-05-07,Closed with explanation,Yes,N/A,6939948 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,33444,,Consent provided,Web,2023-03-03,Closed with non-monetary relief,Yes,N/A,6645411 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. 258
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. '' Furthermore 2
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. '',,EQUIFAX 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. '',Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. Account name : XXXX Account number : XXXX,,EQUIFAX 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. further more i wasn't notified within 5 business days that my dispute was being investigated. According to Fair credit Reporting Act 15 U.S. Code 1681i section ( 2 ) ( A ) states thatThe consumer reporting agency shall promptly provide to the person who provided the information in dispute all relevant information regarding the dispute that is received by the agency from the consumer or the reseller after the period referred to in subparagraph ( A ) and before the end of the period referred to in paragraph ( 1 ) ( A ). I now Demand for the above accounts to be removed from my credit report as fast as possible,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,RI,02910,,Consent provided,Web,2022-05-23,Closed with non-monetary relief,Yes,N/A,5591905 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. I spoke with a representative of Transunion on XX/XX/XXXX. And he basically told me that I is not the reporting agencys responsibility to investigate. Which is a blatant violation of the FCRA. And is further evidence that Transunion never bothered to conduct a reasonable investigation in this case. 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. In accordance with the Fair Credit Reporting Act XXXX Account # XXXX XXXX XXXX violated my rights by reporting fraudulent information across my XXXX XXXX credit bureau. I would like this account deleted and removed from my credit report profile. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my handwritten instructions. 15 U.S.C 1681i Section a : states that if the completeness or accuracy of any item of information contained in a consumers file at a consumer reporting agency is disputed by the consumer and the consumer notifies the agency directly 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. In accordance with the Fair Credit Reporting Act XXXX Account # XXXX XXXX XXXX violated my rights by reporting fraudulent information across my XXXX XXXX XXXX XXXX I would like this account deleted and removed from my credit report profile. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my handwritten instructions. 15 U.S.C 1681i Section a : states that if the completeness or accuracy of any item of information contained in a consumers file at a consumer reporting agency is disputed by the consumer and the consumer notifies the agency directly 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. In accordance with the Fair Credit Reporting Act XXXX Account # XXXX XXXX XXXX violated my rights by reporting fraudulent information across my Equifax consumer credit bureau. I would like this account deleted and removed from my credit report profile. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my handwritten instructions. 15 U.S.C 1681i Section a : states that if the completeness or accuracy of any item of information contained in a consumers file at a consumer reporting agency is disputed by the consumer and the consumer notifies the agency directly 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. In accordance with the Fair Credit Reporting Act XXXX Account # XXXX XXXX XXXX violated my rights by reporting fraudulent information across my XXXX consumer credit bureau. I would like this account deleted and removed from my credit report profile. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my handwritten instructions. 15 U.S.C 1681i Section a : states that if the completeness or accuracy of any item of information contained in a consumers file at a consumer reporting agency is disputed by the consumer and the consumer notifies the agency directly 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. In accordance with the Fair Credit Reporting Act XXXX Account # XXXX XXXX XXXX violated my rights by reporting fraudulent information across my XXXX XXXX credit bureau. I would like this account deleted and removed from my credit report profile. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my handwritten instructions. 15 U.S.C 1681i Section a : states that if the completeness or accuracy of any item of information contained in a consumers file at a consumer reporting agency is disputed by the consumer and the consumer notifies the agency directly 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. In accordance with the Fair Credit Reporting Act XXXX Account XXXX XXXX XXXX XXXX violated my rights by reporting fraudulent information across my Equifax consumer credit bureau. I would like this account deleted and removed from my credit report profile. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my handwritten instructions. 15 U.S.C 1681i Section a : states that if the completeness or accuracy of any item of information contained in a consumers file at a consumer reporting agency is disputed by the consumer and the consumer notifies the agency directly 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. It been a total of 60 days 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,,EQUIFAX 34
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AR,723XX,,Consent provided,Web,2023-07-21,Closed with explanation,Yes,N/A,7285279 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,85741,,Consent provided,Web,2023-07-09,Closed with explanation,Yes,N/A,7226282 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CT,06114,,Consent provided,Web,2022-10-12,Closed with explanation,Yes,N/A,6076563 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33444,,Consent provided,Web,2023-03-03,Closed with explanation,Yes,N/A,6637174 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30305,,Consent provided,Web,2024-07-15,Closed with explanation,Yes,N/A,9512155 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,31313,,Consent provided,Web,2024-04-09,Closed with explanation,Yes,N/A,8720336 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,31313,,Consent provided,Web,2024-04-09,Closed with explanation,Yes,N/A,8721872 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,20785,,Consent provided,Web,2023-07-22,Closed with explanation,Yes,N/A,7289088 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,21044,,Consent provided,Web,2022-10-31,Closed with explanation,Yes,N/A,6149601 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,21244,,Consent provided,Web,2022-08-17,Closed with non-monetary relief,Yes,N/A,5883388 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,07013,,Consent provided,Web,2023-07-04,Closed with explanation,Yes,N/A,7204992 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,07107,,Consent provided,Web,2023-09-20,Closed with explanation,Yes,N/A,7580323 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,89115,,Consent provided,Web,2022-08-18,Closed with non-monetary relief,Yes,N/A,5892252 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11207,,Consent provided,Web,2023-07-22,Closed with explanation,Yes,N/A,7284717 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11385,,Consent provided,Web,2022-12-13,Closed with explanation,Yes,N/A,6316913 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11422,,Consent provided,Web,2023-05-31,Closed with explanation,Yes,N/A,7052418 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,191XX,,Consent provided,Web,2023-03-06,Closed with explanation,Yes,N/A,6654090 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,376XX,,Consent provided,Web,2023-05-03,Closed with explanation,Yes,N/A,6927351 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,38018,,Consent provided,Web,2022-11-06,Closed with explanation,Yes,N/A,6170914 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,38018,,Consent provided,Web,2022-11-06,Closed with explanation,Yes,N/A,6170991 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,38018,,Consent provided,Web,2022-11-06,Closed with non-monetary relief,Yes,N/A,6170884 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,38018,,Consent provided,Web,2022-11-06,Closed with non-monetary relief,Yes,N/A,6170955 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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