2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 6.2K–6.2K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,38018,,Consent provided,Web,2022-11-06,Closed with non-monetary relief,Yes,N/A,6170967 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,75035,,Consent provided,Web,2023-10-19,Closed with explanation,Yes,N/A,7729421 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,75149,,Consent provided,Web,2023-08-05,Closed with explanation,Yes,N/A,7351887 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,75219,,Consent provided,Web,2023-05-10,Closed with explanation,Yes,N/A,6960869 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,77054,,Consent provided,Web,2022-05-25,Closed with non-monetary relief,Yes,N/A,5600817 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,770XX,,Consent provided,Web,2023-02-22,Closed with explanation,Yes,N/A,6602642 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,77459,,Consent provided,Web,2022-11-03,Closed with non-monetary relief,Yes,N/A,6161842 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,77520,,Consent provided,Web,2022-08-28,Closed with non-monetary relief,Yes,N/A,5925007 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78628,,Consent provided,Web,2023-08-15,Closed with explanation,Yes,N/A,7405449 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,23452,,Consent provided,Web,2022-08-17,Closed with explanation,Yes,N/A,5883893 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 31
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,DE,19709,,Consent provided,Web,2024-02-27,Closed with explanation,Yes,N/A,8430078 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from theconsumerorreseller. 2
before the end of the 30-day period beginning on the day the agency receives the notice of the dispute from the consumer or reseller,,EQUIFAX 1
before the end of the 30-day period beginning on the day the agency receives the notice of the dispute from the consumer or reseller,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,89104,,Consent provided,Web,2023-08-07,Closed with non-monetary relief,Yes,N/A,7363202 1
before the end of the 30-day period beginning on the day the agency receives the notice of the dispute from the consumer or reseller,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
before the end of the 30-dday period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
before the end of the 7-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. 3
before the end of the term with the previous provider.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing Holdings LLC,IN,46202,,Consent provided,Web,2024-05-03,Closed with explanation,Yes,N/A,8922949 1
before the end of the XXXX day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. 1
before the end of the XXXX day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30038,,Consent provided,Web,2023-09-04,Closed with explanation,Yes,N/A,7496579 1
before the end of the XXXX day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
before the end of the XXXX period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. 5
before the end of the XXXX period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,,EQUIFAX 2
before the end of the XXXX period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 2
before the end of the XXXX0-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. 1
before the issue arose. The fact that charges have been posted in the account for sums beyond de credit limit 1
before the loan closing 1
before the main amount was sent. Plainly my bad in not doing so on this occasion ( largely because the amount involved didnt trigger that need ). 1
before the merchant provided anything 1
before the pandemic. Experian corrected about 52 % of the disputed late payments or other bad data. The subcommittee partly credited the pause on student loan payments and an increase in pandemic-related identity theft to credit reporting errors. Yet according to evidence obtained by the subcommittee 1
before the pay-off option would be offered again. ( This demand was only placed in effect after XXXX XXXX discovered that I was ordered XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) 7. In response to the denial of early pay-off 1
before the payment due date which was XXXX XXXX 1
before the penalty rate falls off then they will cut the limits down on these cards too. 1
before the program began. It was announced by her husband on the program 's XXXX group and that he had immediately closed her school. 1
before the signing. I was told by XXXX XXXX via e-mail that they aren't required to issue a new 3 days and that they won't be doing anything about the surprise closing costs. 1
before the time such information is initially disclosed 1
before the time that my information was initially communicated between EQUIFAX and the corporations listed in my letter dated XX/XX/2021 2
before the time that my information was initially communicated between Experian and the corporations listed in my letter dated XX/XX/2021 2
before the time that my information was initially communicated between TRANSUNION and the corporations listed in my letter dated XX/XX/2021 2
before the time that my information was initially communicated between XXXX and the corporations listed in my letter dated XX/XX/2021 2
before the time that such information is initially disclosed 91
before the time that the information is initially communicated 1
BEFORE the transfer of the loan to XXXX XXXX XXXX. 1
before the XX/XX/XXXX weekend. I was happy and asked him if this is a promise and he said a big Yes... 1
before things are resolved 1
before this experience I had intentions of moving my direct deposit from XXXX over to Cash App 1
before transferring me to someone who claimed they never got it. This undermines their credibility and demonstrates a failure to maintain accurate and timely processing procedures. 1
before we can process that request 1
before we finalized all the paperwork with no due diligence. Everything happened too fast. 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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