2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 5.9K–6.0K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
because they failed to deliver the tail lights which we had paid upfront 1
because they felt guilty for how terrible Kia Finance treats their customers. This was my second car 1
because they felt guilty for how terrible XXXX XXXX treats their customers. This was my second car 1
because they had already sent out the execution for collection. Of course 2
because they had been holding our money since XX/XX/XXXX. 1
because they have gotten away with it. 1
because they have not been helpful at all. 1
because they have nothing to compare it against. This was a bald-faced attempt at invasive 1
because they have only extended payment plans that have been temporary and offered no long term solution. 4
because they have tell me that all XXXX credit reporting agencies have the same information. Now from my understanding it is the company that report to these credit agencies 1
because they know that Quality did badly by presenting the debt figure it did. 1
because they know the truth. If there was nothing to hide 1
because they never changed their faulty accounting system with regard to our available balances '' ~ which cost me dearly 1
because they never provide me with a reason. I received a letter from XXXX soon after 1
because they originally called me 1
because they pretend that their wrongdoing did not happen ; they admit of no fault ; their replies only insult my intellect as they make me appear an unreasonable person unable to understand simple policies. I will greatly appreciate CFPBs efforts to have this matter resolved. I am attaching proof of the basis of my claim. Because of the hardships I am suffering 1
because they purchased it : But 2
because they said it was against their policy to provide a refund and that they were not obligated to provide any of the services that were advertised. ( They provided a consolation credit of {$6.00} 1
because they said that they will shut the account ( after couple of months leading me around with all the false requests )! 1
because they screwed up and initially *lost* the XXXX payment 1
because they simply elected to charge me the full price in one charge. ( iii ) while Paypal and I were discussing this via their proprietary email system 1
because they take security seriously! Ha! How is a phone number more secure than a social!?!? 1
because they talk to people in all XXXX states and to repeat a statement letting people know they are being recorded would take too much time. Also 1
because they took my money. I am XXXX 1
because they unilaterally modified the repayment agreement we had by claiming to offer forbearance upon request and imposing draconian fees without alerting us while the whole country was in the midst of the extraordinary circumstances of the Covid pandemic and economic downtown 1
because they wanted to look at the cameras to see if it was actually me that showed up in the branch. We completed the Affidavit and gave it to the branch 1
because they were not able to contact me to verify me to make sure I was making the purchase. I thought it was odd because they never did that before. and they had the correct info on my account to reach me. the other thing I noted was that on XX/XX/XXXX I made a purchase for the exact same Item using the Fortiva card 1
because they won't allow me to convert it into dollars. I sent them bitcoins because that is what I purchased with the checks that bounced 1
because they wont .. this is about my card ending in XXXX... contact me back immediately with your solution please. If you want copies of the emails 1
because they wont accept payment unless I jump through hoops. I even called their attorney 's office 1
because they would not allow him to conduct any financial transactions without his account having a sponsor. They also would not let anyone else over XXXX years old act as his sponsor. They also would not let him transfer the money to me or into my bank account 1
because they would've known right away if it went through or not. I think they make you do it through a bank account just so they can say there is a problem with the account and charge you a bunch of fees. So 1
because this account can not be validated or verified as MY ACCOUNT 1
because THIS ACCOUNT WAS IN COLLECTIONS just LAST MONTH AND IT HAS BEEN reporting that way FOR THE LAST 4 YEARS ( ALSO INCLUDED ARE PAST IMAGES OF MY CREDIT REPORT SHOWING THIS ACCOUNT BEING IN COLLECTIONS FOR YEARS NOW ) ALSO 2
because this all happened so fast 1
because this branch does not have the director 1
because this is a Quality Assurance '' issue at its finest. She advised there was nothing that she was going to do. 1
because this is how they work. 1
because this is in violation of the contract 1
because this phone number is not belong to me or not belong to anyone I knew. 1
because this should have been resolved through my direct dispute.,,The Nguyen Law Firm 1
because this transaction never occurred. 1
because this was a quick sale home 1
because this was entirely their fault 1
because under Maryland law any disbursements under a single deed of trust all have the same priority. 1
because we did not have {$1400.00} rolled into the loan amount. 1
because we had previously submitted all the information to you that you had requested 1
because we had to pay a {$7000.00} penalty at the time 1
because we had to request access to you. 1
because we have a XXXX address. He then asked us to invite a relative 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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