Total complaints
1
Filed since Sinc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows because we had previously submitted all the information to you that you had requested's complaint history from CFPB public records. 1 consumers have filed complaints since Sinc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sinc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How because we had previously submitted all the information to you that you had requested's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we have asked for help. You told us to not make payments while the loss mitigation was happening | 1 |
| State | Complaints |
|---|---|
| we were thankful. See attached letter stating in the upper right : Successor in Interest Status Confirmed. Then | 1 |
| Issue | Complaints |
|---|---|
| even though you had the information. We tried to sell the home in XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
because we had previously submitted all the information to you that you had requested has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Since XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, because we had previously submitted all the information to you that you had requested reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we have asked for help. You told us to not make payments while the loss mitigation was happening", and the single most common underlying issue is "even though you had the information. We tried to sell the home in XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating because we had previously submitted all the information to you that you had requested: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
because we had previously submitted all the information to you that you had requested has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
because we had previously submitted all the information to you that you had requested has a 0% timely response rate to CFPB complaints.
The most common issue reported against because we had previously submitted all the information to you that you had requested is "even though you had the information. We tried to sell the home in XX/XX/XXXX" in the "we have asked for help. You told us to not make payments while the loss mitigation was happening" product category.
Read our methodology — how this data is sourced, computed, and verified.