Total complaints
1
Filed since I th
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and that the transcation is unauthorized since the money was withdrawn after I canceled it and I had confirmation of that. I requested that the refund take place as soon as possible. I explained the family situation and I almost had a break down ( I had taken a loan to be able to support my father in his illness ) but he said's complaint history from CFPB public records. 1 consumers have filed complaints since I th. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I th
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and that the transcation is unauthorized since the money was withdrawn after I canceled it and I had confirmation of that. I requested that the refund take place as soon as possible. I explained the family situation and I almost had a break down ( I had taken a loan to be able to support my father in his illness ) but he said's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/2019 | 1 |
| State | Complaints |
|---|---|
| that is not something he can do. There is no way to expedite it and that the problem is that I have my checking account as my preferred method of payment | 1 |
| Issue | Complaints |
|---|---|
| I manged to reach a representative who lacked basic knowledge of how to look up accounts and history. i was given a great deal of contradictory information and was shown no understanding of the emergency of the situation. The customer service first said they took zero $ out of the account as it was canceled but I had to say that the money is out of the account and my bank confirmed the information | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and that the transcation is unauthorized since the money was withdrawn after I canceled it and I had confirmation of that. I requested that the refund take place as soon as possible. I explained the family situation and I almost had a break down ( I had taken a loan to be able to support my father in his illness ) but he said has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I th, and the most recent logged activity is I thought , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and that the transcation is unauthorized since the money was withdrawn after I canceled it and I had confirmation of that. I requested that the refund take place as soon as possible. I explained the family situation and I almost had a break down ( I had taken a loan to be able to support my father in his illness ) but he said reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/2019", and the single most common underlying issue is "I manged to reach a representative who lacked basic knowledge of how to look up accounts and history. i was given a great deal of contradictory information and was shown no understanding of the emergency of the situation. The customer service first said they took zero $ out of the account as it was canceled but I had to say that the money is out of the account and my bank confirmed the information".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and that the transcation is unauthorized since the money was withdrawn after I canceled it and I had confirmation of that. I requested that the refund take place as soon as possible. I explained the family situation and I almost had a break down ( I had taken a loan to be able to support my father in his illness ) but he said: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and that the transcation is unauthorized since the money was withdrawn after I canceled it and I had confirmation of that. I requested that the refund take place as soon as possible. I explained the family situation and I almost had a break down ( I had taken a loan to be able to support my father in his illness ) but he said has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and that the transcation is unauthorized since the money was withdrawn after I canceled it and I had confirmation of that. I requested that the refund take place as soon as possible. I explained the family situation and I almost had a break down ( I had taken a loan to be able to support my father in his illness ) but he said has a 0% timely response rate to CFPB complaints.
The most common issue reported against and that the transcation is unauthorized since the money was withdrawn after I canceled it and I had confirmation of that. I requested that the refund take place as soon as possible. I explained the family situation and I almost had a break down ( I had taken a loan to be able to support my father in his illness ) but he said is "I manged to reach a representative who lacked basic knowledge of how to look up accounts and history. i was given a great deal of contradictory information and was shown no understanding of the emergency of the situation. The customer service first said they took zero $ out of the account as it was canceled but I had to say that the money is out of the account and my bank confirmed the information" in the "XX/XX/2019" product category.
Read our methodology — how this data is sourced, computed, and verified.