2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 20.0K–20.0K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
and that I should. I WAS NEVER ASKED IF I FILED A POLICE REPORT during that phone call 1
and that I still need to submit the application that I submittted in XXXX of this year. Yet 1
and that I still need to wait 1
and that I still needed a co-applicant. Once again 1
and that I still would be financially responsible for the vehicle. I drove to XXXX XXXX in XXXX 1
and that I subsequently tried to contact XXXX on multiple occasions offering to pay the debt 1
and that I supposedly benefited ( which theyve never substantiated ). 1
and that I thought they had been set up this way on purpose. He seemed to be a damage control person. A lot of his questions were fishing '' in nature. At one time he said 1
and that I want all the documentation so I can review. I also mentioned to XXXX that I did not receive anything from them or any court notification 2
and that I was agreeing to pay only to avoid additional financial hardship and garnishment-related fees 1
and that I was barely making enough to afford rent 1
and that I was being charged for the increase. When I inquired about why they overpaid the insurance company 1
and that I was concerned that person A cashed the check made out to themselves and me 1
and that I was going to be continually scammed. I then cancelled my card used to pay for the gym membership so that I would not continue to be wrongfully charged 1
and that I was going to escalate this. XXXX 's reply was 1
and that I was indeed suppose to receive a claim # or at least have been told of what it was. I said 1
and that I was not liable - Previous CFPB complaints in XXXX 1
and that I was not to be held responsible for it. 1
and that I was out of luck. I asked them how in the world this was a cash advance 1
and that I was prepared to make a one-time payment to satisfy my monthly XX/XX/XXXXpayment. I further told XXXX that there was no justification for Navient to be recapitalizing any part of my loan 1
and that I was willing to work with them. 1
and that I was XXXX XXXXXXXX XXXX XXXX 1
and that I will not do. 1
and that I will not pay her. She then stated 1
and that I would also like the account to be re-aged from that date. I was told by XXXX at Elan that he would need to look into the account but that he would call me back in 1 or 2 business days. 1
and that I would be able to find out the status of my case. I expressed concern that my credit score would be negatively impacted in the time it took to review the fraudulent charges. I was assured that the matter would be handled quickly and before my credit score was impacted. On XX/XX/XXXX 1
and that I would be contacted in 3 to 5 business days. I told each representative that the XXXX rental had to be confirmed immediately to hold the rental. Further 1
and that I would be filing a complaint with the Consumer Financial Protection Bureau XXXX I get the feeling that she was not able to do much more to help because of corporate policies that promote this type of predatory consumer exploitation. 1
and that I would be filing suit against Chase for fraud 1
and that I would be happy to pay right away 4
and that I would be in touch the next day to see if the 2nd review was underway. 1
and that I would be mailed another one. 1
and that I would be receiving a letter explaining why the funds were seized 1
and that I would be receiving my refund in 5-7 days. 1
and that I would call back to speak with a Supervisor. When I called back 1
and that I would continue to show liability for this amount unless and until XXXX processed the refund check it received from the DC Office of Tax and Revenue. So Im stuck 1
and that I would get a call back. 1
and that I would get a separate letter which would serve as my bill for my first payment due on the lease extension. She did advise me on the phone that I would be approved for the extension due to my perfect payment history. It is disheartening to later find out that the lease extension payment amount would be the same amount that I had been paying during my lease agreement. A simple solution would have been for XXXX to be able to take the payment during that call or to have been educated enough to have advised that the payment amount would be the same and provide a due date for payment. 1
and that I would have needed to manually reissue the stop payment every six months indefinitely as long as the account remained open. 1
and that I would have to call the main phone number again. After putting me on hold on and off for about 25 minutes 1
and that I would have to open a new account. I asked why I was not notified of the change in policy 1
and that I would have to open another dispute to remove the collection from my account. 3
and that I would have to pay collection fees 1
and that I would have to pay them for their purchase. So 1
and that I would have to talk to an SLS customer service rep. I interrupted and stated that : XXXX said 1
and that I would HAVE to use a different student loan servicer to refinance my loans. 1
and that I would hold Capital One civilly liable for any theft of such a mailed check. 1
and that I would need to return in 48 hours to talk with one of the branch managers. 4
and that I would need to speak with someone at the branch to solve the issue. I sarcastically thanked her for her time and hung up. 1
and that I would need to wait for them to contact me with further instructions or requests for information. I was told to expect an email 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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