Total complaints
1
Filed since So
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and that I would continue to show liability for this amount unless and until XXXX processed the refund check it received from the DC Office of Tax and Revenue. So Im stuck's complaint history from CFPB public records. 1 consumers have filed complaints since So. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and that I would continue to show liability for this amount unless and until XXXX processed the refund check it received from the DC Office of Tax and Revenue. So Im stuck's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| to summarize again : Mr. Cooper/Nationstar made a duplicate tax payment in error and billed my escrow account. When I pointed out the error | 1 |
| State | Complaints |
|---|---|
| waiting for XXXX to credit my account with a check that was issued back in XXXX. Mr. Cooper/Nationstars only solution is to tell me to continue to call in | 1 |
| Issue | Complaints |
|---|---|
| because they reached out to the DC Office of Tax and Revenue to ask for a refund. That refund was granted very quicklyDC issued a refund to XXXX on XX/XX/2021. I | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and that I would continue to show liability for this amount unless and until XXXX processed the refund check it received from the DC Office of Tax and Revenue. So Im stuck has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is So, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and that I would continue to show liability for this amount unless and until XXXX processed the refund check it received from the DC Office of Tax and Revenue. So Im stuck reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "to summarize again : Mr. Cooper/Nationstar made a duplicate tax payment in error and billed my escrow account. When I pointed out the error", and the single most common underlying issue is "because they reached out to the DC Office of Tax and Revenue to ask for a refund. That refund was granted very quicklyDC issued a refund to XXXX on XX/XX/2021. I".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and that I would continue to show liability for this amount unless and until XXXX processed the refund check it received from the DC Office of Tax and Revenue. So Im stuck: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and that I would continue to show liability for this amount unless and until XXXX processed the refund check it received from the DC Office of Tax and Revenue. So Im stuck has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and that I would continue to show liability for this amount unless and until XXXX processed the refund check it received from the DC Office of Tax and Revenue. So Im stuck has a 0% timely response rate to CFPB complaints.
The most common issue reported against and that I would continue to show liability for this amount unless and until XXXX processed the refund check it received from the DC Office of Tax and Revenue. So Im stuck is "because they reached out to the DC Office of Tax and Revenue to ask for a refund. That refund was granted very quicklyDC issued a refund to XXXX on XX/XX/2021. I" in the "to summarize again : Mr. Cooper/Nationstar made a duplicate tax payment in error and billed my escrow account. When I pointed out the error" product category.
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