Total complaints
1
Filed since In a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and that I would be able to find out the status of my case. I expressed concern that my credit score would be negatively impacted in the time it took to review the fraudulent charges. I was assured that the matter would be handled quickly and before my credit score was impacted. On XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and that I would be able to find out the status of my case. I expressed concern that my credit score would be negatively impacted in the time it took to review the fraudulent charges. I was assured that the matter would be handled quickly and before my credit score was impacted. On XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my credit card account was also charged a late payment fee in the amount of {$27.00} on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| I received a notice from a credit monitoring service that my credit score went down. I called Union Bank the same day and after nearly 2 hours of being shuffled from various departments | 1 |
| Issue | Complaints |
|---|---|
| I received a collections letter from Union Bank on XX/XX/XXXX letting me know that I had not paid my credit card balance. In response to the collections notice | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and that I would be able to find out the status of my case. I expressed concern that my credit score would be negatively impacted in the time it took to review the fraudulent charges. I was assured that the matter would be handled quickly and before my credit score was impacted. On XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is In additio, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and that I would be able to find out the status of my case. I expressed concern that my credit score would be negatively impacted in the time it took to review the fraudulent charges. I was assured that the matter would be handled quickly and before my credit score was impacted. On XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my credit card account was also charged a late payment fee in the amount of {$27.00} on XX/XX/XXXX", and the single most common underlying issue is "I received a collections letter from Union Bank on XX/XX/XXXX letting me know that I had not paid my credit card balance. In response to the collections notice".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and that I would be able to find out the status of my case. I expressed concern that my credit score would be negatively impacted in the time it took to review the fraudulent charges. I was assured that the matter would be handled quickly and before my credit score was impacted. On XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and that I would be able to find out the status of my case. I expressed concern that my credit score would be negatively impacted in the time it took to review the fraudulent charges. I was assured that the matter would be handled quickly and before my credit score was impacted. On XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and that I would be able to find out the status of my case. I expressed concern that my credit score would be negatively impacted in the time it took to review the fraudulent charges. I was assured that the matter would be handled quickly and before my credit score was impacted. On XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against and that I would be able to find out the status of my case. I expressed concern that my credit score would be negatively impacted in the time it took to review the fraudulent charges. I was assured that the matter would be handled quickly and before my credit score was impacted. On XX/XX/XXXX is "I received a collections letter from Union Bank on XX/XX/XXXX letting me know that I had not paid my credit card balance. In response to the collections notice" in the "my credit card account was also charged a late payment fee in the amount of {$27.00} on XX/XX/XXXX" product category.
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