2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 7.4K–7.4K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
and consumer protection laws.,,JPMORGAN CHASE & CO.,CT,06614,,Consent provided,Web,2025-10-17,Closed with explanation,Yes,N/A,16668094 1
and consumer protection principles.,,LEXISNEXIS,GA,30005,Servicemember,Consent provided,Web,2025-07-01,Closed with non-monetary relief,Yes,N/A,14406182 1
and consumer protection review.,,JPMORGAN CHASE & CO.,CA,91360,Older American,Consent provided,Web,2025-12-04,Closed with explanation,Yes,N/A,18111360 1
and consumer protection statutes. 2
and consumer protection. 1
and consumer reimbursement when fraud is confirmed. PayPal relied only on consistent login activity as proof 1
and Consumer Reporting Agencies. See : 15 U.S.C. 1681i ( a ) ( l ) ( ( A ) and 15 U.S.C. 1692g. 2
and consumer rights. 7
and Consumer/Account identifying informationare accurate 1
and consumers are entitled to receive Form 1099-C for tax purposes. In light of these circumstances 1
and consumers should be made aware of the interest rates 1
and consumers would not be protected. 1
and contact information 1
and contact information ; documentary evidence that I personally verified or used these addresses ; and certification of permissible purpose under FCRA Section 604. If no valid verification exists 6
and contact information for universitys payroll managers 1
and contact information of all furnishers or data sources used to verify the information. 1
and contact information of each individual at Capital One with whom Experian verified this information 1
and contact information of each individual Equifax contacted during the reinvestigation The date 1
and contact information of the entity that provided the information you used to verify the account. 14
and contact information of the furnishers who allegedly verified the information Any documentation or records used during the reinvestigation,,EQUIFAX 1
and contact information of the individual ( XXXX ) who verified the disputed accounts to ensure proper review. 1
and contact information of the original creditor for proper verification.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,78216,,Consent provided,Web,2025-11-12,Closed with non-monetary relief,Yes,N/A,17190879 1
and contact information of the person or entity that verified the account The specific documents reviewed during verification The date and manner in which the verification was conducted For clarity and to prevent improper responses : I am not asserting identity theft I am not admitting ownership of this account I am requesting validation and verification only I am not using a third party or credit repair organization Whether I use a third party is irrelevant and not a permissible basis to deny or delay verification I have previously received frivolous and non-responsive form letters 1
and contact information of the person who verified the information The source 1
and contact information. Additionally 1
and contact me. They never did. The only information I then received was that of the new Loan SERVICERS. Now this loan that I had brought down to XXXX XXXX 1
and contact number of the individual who conducted verification Date 1
and contact of the data source used.,,EQUIFAX 1
and contact of the data source used.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and contact person of who holds the note 1
and contact the next person as instructed. During the numerous communications with XXXX and XXXX 1
and contact through third parties. 1
and contact with any third party. 4
and contact with my relatives/roommates/associates. As well as to black list my social security number and bar any accounts past 1
and contact with third parties. 2
and contact with third parties. Any further communication must be in writing only and strictly limited to legally required notices. 1
and contacted BBVA. At this point 1
and contacted Chase via phone to inquire as to benefits for her situation - and was informed by a representative that the Trip Delay Reimbursement would apply for hotel and other expenses for that evening and the day of the XXXX. She used the card to pay for a hotel stay 1
and contacted customer service of XXXX XXXX XXXX. I told the situation that I had never received any statement email or any alert email when I missed my payment due dates in XX/XX/XXXX or XX/XX/XXXX until I received one in a few days before. They waived the late fees but did not waive the interest 1
and contacted my husband 1
and contacted XXXX XXXX to rectify the situation. As the purpose of credit reports are to accurately report my credit situation 2
and contacting me about this debt that I do not owe. 1
and contains no exempt amount 1
and content of notices ) . 3
and contested 1
and Continental Finance reported me being 30 days past due for thirty-five dollars ( {$35.00} XXXX. 1
and continue to charge me for products and services I do not have or did not get.,,DISCOVER BANK,FL,33625,Servicemember,Consent provided,Web,2019-12-27,Closed with explanation,Yes,N/A,3478244 1
and continue to do so 1
and continue to experience avoidable financial hardship.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,UNITED SERVICES AUTOMOBILE ASSOCIATION,SC,29223,,Consent provided,Web,2026-01-04,Closed with explanation,Yes,N/A,18452774 1
and continue to publish derogatory information without providing any evidence of its accuracy. 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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