the Experian credit reporting agency

878 consumer complaints filed with the CFPB

This page summarizes consumer complaints about the Experian credit reporting agency products filed with the CFPB. 878 complaints have been filed across 296 companies. The most commonly reported issue is "would like to have all addresses and names REMOVED from my credit report".

878
Total Complaints
296
Companies
would like to have all addresses and names REMOVED from my credit report
Top Issue

Companies with Most the Experian credit reporting agency Complaints

# Company Complaints
1 Date Opened : XX/XX/XXXX 533
2 Date Opened : XXXX 25
3 Date Opened : XX/XX/year> 18
4 collections 4
5 Balance : {$0.00} XXXX - Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX 3
6 Balance : {$1200.00} XXXX XXXX - Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX 2
7 Balance : {$0.00},Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 2
8 Balance : {$00.00} XXXX XXXXXXXX - Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX 2
9 Balance : {$0.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX 2
10 INC.,AL,35810,,Consent provided,Web,2025-06-17,Closed with non-monetary relief,Yes,N/A,14119369 1
11 Balance : {$14000.00} XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX 1
12 Date Opened : XX/XX/year>2023 1
13 INC.,NC,XXXXX,,Consent provided,Web,2025-06-13,Closed with non-monetary relief,Yes,N/A,14068364 1
14 INC.,CA,92592,,Consent provided,Web,2025-06-24,Closed with explanation,Yes,N/A,14258973 1
15 Balance : {$4000.00} INQUIRIES : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,105XX,,Consent provided,Web,2025-06-12,Closed with explanation,Yes,N/A,14038032 1
16 Balance : {$1200.00} INQUIRIES : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,34746,,Consent provided,Web,2025-06-24,Closed with explanation,Yes,N/A,14267705 1
17 Balance : {$0.00} XXXX XXXX XXXX - Account Number : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX 1
18 Balance : {$00.00},,EQUIFAX 1
19 INC.,NC,XXXXX,,Consent provided,Web,2025-06-13,Closed with non-monetary relief,Yes,N/A,14068288 1
20 Balance : {$0.00} XXXX XXXX - Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 1
21 Balance : {$7500.00} XXXX XXXX XXXX - Account Number : XXXXXXXX XXXX XXXX XXXXXXXX 1
22 Balance : {$190.00} XXXX XXXX XXXX - Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 1
23 Balance : {$180.00} XXXX XXXX XXXX - Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX 1
24 Balance : {$4400.00} INQUIRIES : XXXX XXXX Date : XX/XX/XXXX XXXX XXXX XXXX Date : XX/XX/XXXX XXXX XXXX XXXX Date : XX/XX/XXXX XXXX XXXX XXXX Date : XX/XX/XXXX XXXX XXXX XXXX Date : XX/XX/XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30291,,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13999459 1
25 INC.,CA,91790,,Consent provided,Web,2025-06-24,Closed with non-monetary relief,Yes,N/A,14263512 1
26 Balance : {$0.00} XXXX - Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX 1
27 Balance : {$520.00} XXXX XXXX XXXX - Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX 1
28 Balance : {$11000.00} XXXX XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX 1
29 Balance : {$7800.00} XXXX - Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,60073,,Consent provided,Web,2025-06-19,Closed with explanation,Yes,N/A,14169485 1
30 Balance : {$7200.00} XXXX XXXX XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 1
31 Balance : {$3300.00} XXXX - Account Number : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX 1
32 INC.,NY,137XX,,Consent provided,Web,2025-06-20,Closed with explanation,Yes,N/A,14186091 1
33 Balance : {$760.00} XXXX XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 1
34 INC.,MD,20744,,Consent provided,Web,2025-06-23,Closed with non-monetary relief,Yes,N/A,14242820 1
35 Balance : {$3800.00} XXXX - Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX 1
36 Balance : {$350.00} XXXX XXXX XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX 1
37 Balance : {$460.00},,EQUIFAX 1
38 Date Opened : XXXX Balance : {$96000.00},,EQUIFAX 1
39 Balance : {$800.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX 1
40 Balance : {$3600.00} XXXX XXXX - Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX 1
41 Balance : {$00.00} INQUIRIES : XXXX XXXX XXXX XXXXXX/XX/XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,62226,,Consent provided,Web,2025-06-23,Closed with explanation,Yes,N/A,14242410 1
42 INC.,MA,XXXXX,,Consent provided,Web,2025-06-14,Closed with non-monetary relief,Yes,N/A,14080410 1
43 Balance : {$0.00} XXXX XXXX XXXX - Account Number : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 1
44 Balance : {$18000.00} INQUIRIES : XXXX XXXXXXXX XXXX Date : XX/XX/XXXX XXXX XXXX XXXX Date : XX/XX/XXXX XXXX Date : XX/XX/XXXX XXXX XXXX XXXX Date : XX/XX/XXXX XXXX XXXX XXXX Date : XX/XX/XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,LA,70301,,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988314 1
45 Balance : {$0.00} XXXX - Account Number XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX 1
46 Balance : {$14000.00} XXXX XXXX XXXX - Account Number : XXXX XXXX XXXX XXXX Date Opened : XXXX 1
47 Balance : {$50.00} XXXX XXXX XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX 1
48 Balance : {$0.00} XXXX XXXX XXXX - Account Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX 1
49 Balance : {$460.00} XXXX - Account Number : XXXXXXXX XXXX XXXX XXXX XXXXXXXX 1
50 collections appearing on my consumer credit report maintained by you were not opened 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows for the Experian credit reporting agency

878 consumer complaints have been filed with the CFPB under the "the Experian credit reporting agency" product category, naming 296 distinct companies as the respondent. Product-level complaint counts are one of the most direct signals of where consumer friction is concentrated in the U.S. financial system — the CFPB routes each filing to the specific regulatory framework that governs its product class, so the volume here reflects real intake into federal and state consumer-protection channels, not casual survey sentiment.

Within the Experian credit reporting agency, the single most common underlying consumer complaint is "would like to have all addresses and names REMOVED from my credit report". Issue concentration inside a product category is often more diagnostic than headline volume: when one issue dominates filings, it usually points to a recurring servicing, billing, reporting, or collection pattern that touches many providers at once. The table above ranks individual companies by filing volume within this product line and includes their timely-response rate and the share of cases closed with relief — two operational metrics that help separate firms handling complaint intake smoothly from those where resolutions stall or get disputed.

Complaint volume scales with market share — the largest issuers and servicers in a category will naturally generate more filings than smaller peers even at identical complaint rates per customer. A complaint on record is a consumer allegation, not a proven violation, and a company's presence here does not imply it broke any law. Use this page to understand the contour of consumer concerns around the Experian credit reporting agency, then drill into specific companies and cross-check against the CFPB Consumer Complaint Database. This page is informational only and is not financial, legal, or regulatory advice.

Data source: CFPB Consumer Complaint Database. Product categories are defined by the CFPB. Complaint counts reflect consumer-reported data and do not imply wrongdoing by any company.

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