Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
within thirty ( 30 ) days after receipt of this notice 1
within thirty ( 30 ) days of receipt of this 1
within thirty days after receipt of the notice 6
within THREE USINESS DAYS from the above date. '' -Consumer ( XXXX XXXX ) called Mosaic on XX/XX/XXXX and notified Mosaic that the XXXX XXXX XXXX was canceled. Mosaic received the request. Mosaic also requested consumer ( XXXX XXXX ) to call XXXX XXXX 1
within two business days after the date on which the transfer was scheduled to occur 1
within XXXX ( XXXX ) business days of the alleged date of reinsertion. I want to inform you that I have not yet received any such notice or confirmation of the accuracy and completeness of your reported claim ( s ). 1
withouit an W-9 from the contractor. This is just ridiculous 1
without a bona fide contract. Your agent 's letter 1
without a credible investigation 1
WITHOUT A CREDIT SCORE 2
without a date 1
without a doubt 1
without a doubt I have not missed a single payment 1
without a human to address concerns 1
without a need to contact XXXX XXXX 1
without a reasonable ability to refuse or seek alternatives 1
without a response. I reached out to his assistant XXXX to get a status on the closing 1
without a writ or warrant or scheduled foreclosure sale date or foreclosure sale confirmation with purchaser 2
without account number and I did demanded for the details and they collected my SSN 1
without actually going through Navy Federal Credit Union. 1
without actually going through XXXX XXXX XXXX XXXX. 1
without additional 1
without additional information specifically identifying the relevant investor or guarantor and the specific applicable requirement 1
without addressing my proof of non-fulfillment. 1
without addressing the core issue : the transaction became unauthorized after the seller agreed to refund and then acted contrary to that agreement. 1
without addressing the disputed items. 1
without admitting or denying any of the findings of fact or conclusions of law 1
without advising homeowners why. Chase then reported homeowners to collections/credit agency ( ies ) ( printout from XXXX attached hereto ). 1
without affidavit or testimony and without any trial all of the orders on case XXXX ( XXXX ) are hear say and all orders are void and null. and all prove false 1
without an and '' was issued to him XX/XX/2016. It appears that XXXX checks have been re-issued XX/XX/2016 1
without an alert 1
without any actual proof. 2
without any assurances 1
without any authorization or justification. 1
without any authorization or right under the terms of my loan documents 1
without any consent 1
without any correspondence between synchrony and myself between early the first week of XXXX and XX/XX/XXXX 1
without any evidence or explanation of the verification process. 1
without any explanation other than previous undesirable relationship. '' I'd really love to know what I did wrong and why they continue to discriminate against my having business with them when the only evidence they can provide to me is we don't need to provide evidence '' as to why they mistreat consumers with good records.,,JPMORGAN CHASE & CO.,TX,75069,,Consent provided,Web,2023-05-30,Closed with explanation,Yes,N/A,7048362 1
without any flagging or locking from the actual USAA security systems. The initial contact with declined payments occurred 3 days before any funds were actually transferred. This was ample time for USAA to detect 1
without any forced or subtle construction which would extend or limit its meaning. National Gas Distribs. v. State 1
without any forced or subtle construction which would extend or limit its meaning. XXXX XXXX XXXX. v. XXXX 1
without any forced or subtle construction which would extend or limit its meaning. XXXX XXXX XXXXXXXX XXXX XXXX 1
without any further notice or documentation. 1
without any guarantee that it would be successful 1
without any liability to you 1
without any luck. 1
without any mention of this policy or like overdraft protection in the user agreement itself. Second 1
without any new activity. 1
without any notice. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.