Total complaints
1
Filed since It a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows without any mention of this policy or like overdraft protection in the user agreement itself. Second's complaint history from CFPB public records. 1 consumers have filed complaints since It a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since It a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How without any mention of this policy or like overdraft protection in the user agreement itself. Second's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| despite prompt notice of fraudulent activity to Venmoboth through Venmo support directly and through financial agents at XXXXVenmo has processed all fraudulent payments and left my account with the entire liability related to the case. While I understand the complexities of the case | 1 |
| State | Complaints |
|---|---|
| that despite the prompt notice of fraudulent activity ( given less than 24 hours of the transaction ) that these funds were completely unrecoverable. It seems like these policies fundamentally conflictthat the sender is liable and the receiver is unreachableeven in cases like this | 1 |
| Issue | Complaints |
|---|---|
| that Venmo had effectively credited me {$3200.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
without any mention of this policy or like overdraft protection in the user agreement itself. Second has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It a, and the most recent logged activity is It appears, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, without any mention of this policy or like overdraft protection in the user agreement itself. Second reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "despite prompt notice of fraudulent activity to Venmoboth through Venmo support directly and through financial agents at XXXXVenmo has processed all fraudulent payments and left my account with the entire liability related to the case. While I understand the complexities of the case", and the single most common underlying issue is "that Venmo had effectively credited me {$3200.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating without any mention of this policy or like overdraft protection in the user agreement itself. Second: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
without any mention of this policy or like overdraft protection in the user agreement itself. Second has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
without any mention of this policy or like overdraft protection in the user agreement itself. Second has a 0% timely response rate to CFPB complaints.
The most common issue reported against without any mention of this policy or like overdraft protection in the user agreement itself. Second is "that Venmo had effectively credited me {$3200.00}" in the "despite prompt notice of fraudulent activity to Venmoboth through Venmo support directly and through financial agents at XXXXVenmo has processed all fraudulent payments and left my account with the entire liability related to the case. While I understand the complexities of the case" product category.
Read our methodology — how this data is sourced, computed, and verified.