Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
Withdrawn as cash 1
withdraws 1
withdraws in the past 1
withdrew {$1000.00} 1
withheld 1
withheld from CFPB by OCWEN 1
withheld the banks denial 1
withholding info to push foreclosurea deceptive act ( CFPA 5536 ) and elder abuse via undue influence ( EADACPA 15610.30 ). 2
withholding this information to me as the buyer. Instead the following representatives ( XXXX XXXX 1
withholding transcripts 1
within 1-3 business days. '' Additionally 1
within 120 days of signing the PSA 1
within 15 business days 1
within 15 days of receipt of this letter 1
within 15 days of this letter. Should you continue to ignore my request for this validation letter including proof of my signature 1
within 2 complete billing cycles ( but in no event later than 90 days ) after receiving a billing error notice. 1
within 20 minutes to one hour. That time has elapsed 1
within 24 hours of such repossession. 1
within 3 business days of taking such action 6
within 3 months 1
within 30 days 3
within 30 days ) and was shocked when on XX/XX/XXXX 2
within 30 days after receipt of the notice 1
within 30 days of receiving the complete loss mitigation application 1
within 30 days of receiving XXXX ' loss mitigation application 1
within 35 days of creating an overdraftXXXX,,ARVEST BANK GROUP 1
within 48 hours. At that time 1
within 5 business days of their reinsertion 2
within 60 days after discovering an error ( whether pursuant to a final written examination report or the servicer 's own procedures ) and before the commencement of an action under this subsection and the receipt of written notice of the error from the borrower 1
Within 60 days of receipt of a written notice of error 3
within 60 days. But they just do not listen to me and do not look at the facts. I told them the company XXXX agreed it should be removed 1
within 90 days after reporting the information 1
within a few minutes 1
within a reasonable time after the account is opened. The procedures must describe when the bank will use documents 1
within a week a tooth will fall out or the XXXX will crack in half and would have it repaired. This happened on XXXX occasions 1
within ten days. 7
within the context of such established business relationship 1
WITHIN THE COURT OF LAW. TO REMEDY : :__THIS PETITION AND CHARGES__ AGAINST THE PARTIES INVOLVED. 1
WITHIN THE COURT OF LAW. TO REMEDY : :__THIS PETITION AND CHARGES__ AGAINST THE PARTIES INVOLVED.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSWORLD SYSTEMS INC,FL,339XX,Older American,Consent provided,Web,2021-02-03,Closed with explanation,Yes,N/A,4102367 1
within the first 365 days after Card Account open date. The bonus Points will be reflected on the billing statement after you have qualified to earn the bonus. Please allow 4-6 weeks for the bonus Points to be deposited into your Program Account. '' I have reached the first threshold of spending {$4000.00} to receive XXXX Wyndham points 1
within the last XXXX months 1
within the legal timeframe. THERFORE 3
within the legally required timeframe. The continued reporting of this late payment constitutes a violation of these federal requirements and demonstrates noncompliance by the credit reporting agencies and the furnisher.,,EQUIFAX 4
within the legally required timeframe. The continued reporting of this late payment constitutes a violation of these federal requirements and demonstrates noncompliance by the credit reporting agencies and the furnisher.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WA,98499,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18236324 1
within the letter dated XX/XX/XXXX addressed to XXXX XXXX. All communications made via phone through customer service also communicating such correspondence aside from requesting an update should also receive acknowledgement for the record.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,CA,XXXXX,,Consent provided,Web,2022-08-20,Closed with monetary relief,Yes,N/A,5896618 1
within the principles of e-discovery. For more information reference 1
within the room 1
within the stipulated time frame. **Legal Violations : ** 1. **15 U.S. Code 6802 - Obligations with respect to disclosures of personal information : ** - XXXX XXXX and XXXX failed to comply with my Opt-Out notice 1
within the time allowed by law 5
within the U.S. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.