Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

Company Complaints
and emotional that results from this mistake they are refusing to correct immediately. 1
and emotional well-being. 5
and emotional well-being. Additionally 4
and emotional XXXX due to the unfair characterization of my financial responsibility. 1
and emotional/financial damages You are legally obligated to remove any account that is inaccurate 1
and emotionally distressing. I did not authorize continued verbal mistreatment 1
and emotionally shaken. 1
and emotionally unstable due to PHH Mortgage Services incompetence. It seems that PHH is not interested in resolving this matter fairly. Despite almost a year of back-and-forth 1
and emotionally. So 2
and emotions into their pursuit of a new home. 1
and employed over XXXX employees in 35 U.S. cities. On XX/XX/XXXX 1
and employee 2
and employee ID of the Equifax representative who contacted the FTC to verify the affidavit. 1
and employee ID of the Experian representative who contacted the FTC to verify the affidavit. 2
and employee ID of the Transunion representative who contacted the FTC to verify the affidavit. 2
and employee initials,,Dovenmuehle Mortgage 1
and employer or taxpayer identification number ; ( B ) Unique biometric data 3
and employers 3
and employers ( only if you previously consented ). 1
and Employers : Incorrect Address : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Violations : o FCRA 1681e ( b ) : Failure to ensure accuracy o FDUTPA 501.204 : Misrepresentation through false data Request : REMOVE ALL INACCURATE PERSONAL DATA IMMEDIATELY. 3
and employers in both the country of origin and the destination country can contribute to debt bondage by charging workers recruitment fees and exorbitant interest rates 3
and employers including XXXXXXXX XXXX XXXX Unauthorized inquiries by XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Multiple collections from XXXX XXXX XXXX Charge-offs from XXXX XXXX XXXX XXXX XXXX XXXXXXXX 3
and employers. 1
and employers. A potential or current employer can not obtain my credit report unless I consent to its disclosure. In most cases 2
and employment and housing application complications in credit-sensitive industries. The financial impact extends far beyond this single loan as BMO 's systematic barriers have cost me thousands of dollars in higher borrowing costs and will continue to impact my financial opportunities for years to come. This ongoing economic harm stems directly from BMO making it impossible for a willing 1
and employment data. My identity was among those compromised. 1
and employment due to address-based rejections Fear of being flagged as unstable or unverified due to lack of residential history These actions do not reflect an isolated error - they reveal a pattern of targeted retaliation and systemic disregard for consumer rights. 1
and employment have been compromised due to the unjust actions of these creditors. This isn't just a matter of numbers on a credit report ; it's a narrative of shattered dreams 2
and employment history. It weakens the integrity of my report and causes avoidable problems that Experian is legally required to prevent. 1
and employment opportunities. Continuing to report this account without verification violates the FCRAs mandate for maximum possible accuracy under 1681e ( b ). I am demanding deletion under FCRA 1681i ( a ) ( 5 ) because unverifiable information must be removed and not reinserted without full certification. If you can not produce verifiable evidence within 30 days 1
and employment opportunities. Given the legal actions against both XXXX and Equifax for these very issues 1
and employment prospects. I have contacted the original creditor multiple times and have no record of missed payments as reported. The account is being misrepresented in terms of payment history 1
and employment. 3
and employment. Please update this item to reflect a positive closure or remove it completely. 2
and enabled ( Mr. Cooper ) 1
and enabled two-factor login. Despite these protections 1
and encourage everyone else not to give them business either.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,SC,29801,,Consent provided,Web,2019-10-24,Closed with explanation,Yes,N/A,3416426 1
and encourages me in their response to my complaint 1
and endeavored to send the required document 1
and ended data sharing between my card and various platforms 1
and ended the call by saying the conversation was not productive. Im requesting that this call be reviewed due to the lack of professionalism and poor conduct. 3
and ended up having to fight with an employee named XXXX ( employee # XXXX ) on points that were so silly that XXXX actually asked at one point 1
and endless transfers. When I intentionally misstated my in-branch date as XX/XX/XXXX 1
and endorsed to fulfill any supposed obligation attributed to XXXX XXXX XXXX 1
and endure phone calls demanding money I did n't have for the next few months. That was when I was finally offered the Rate Reduction program. 1
and enduring financial stress 1
and energy after a medical emergency. 1
and enforce 1
and enforce accountability against the credit reporting agencies and furnishers responsible for these violations.,,EQUIFAX 2
and enforce accountability against the credit reporting agencies and furnishers responsible for these violations.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,94605,,Consent provided,Web,2025-10-13,Closed with explanation,Yes,N/A,16545527 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.