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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and emails 9
and emails attempting to resolve this issue 1
and emails Cease and desist all reporting and furnishing of this debt to any consumer reporting agency Remove any information already reported to XXXX XXXX 1
and emails in violation of my rights. Ive been treated unfairly 3
and emails Kohls did not text me to alert that I was late on my payment 1
and emails me constantly about the {$120.00}. I have explained to everyone that calls me about the issue but they refuse to correct it. I paid the amount owed in all at once minus the 15 % discount which is the {$120.00}.,Company believes it acted appropriately as authorized by contract or law,Healthcare Finance Direct LLC.,MI,48603,,Consent provided,Web,2023-01-18,Closed with explanation,Yes,N/A,6374970 1
and emails showing clearly that I had sent documents well in advance and that funds were available prior to closing. That is was Chases inability to inform + approve funds that cause closure date to be missed. 1
and emails to me Contacting third parties Reporting 1
and Emails to XXXX XXXX 1
and emailsnone of which legally prove I authorized these accounts. Their failure to remove these accounts violates multiple provisions of the Fair Credit Reporting Act ( FCRA ) 1
and emailwas exposed. Im not someone who constantly checks my credit report 1
and embarrassment from losing my job due to the inaccuracies. I have disputed Flagship multiple time and successfully removed the incorrect/unverifiable information from 2 out of the 3 consumer reporting agencies. As a result 2
and embarrassment.,,AMERICAN EXPRESS COMPANY,CA,90064,,Consent provided,Web,2021-07-08,Closed with explanation,Yes,N/A,4526324 1
and embarrassment.,,AMERICAN EXPRESS COMPANY,CA,90064,,Consent provided,Web,2021-07-19,Closed with non-monetary relief,Yes,N/A,4555971 1
and embellish the ongoing dispute has resulted in over 200 hundred call 1
and emotional damages. 1
and Emotional distress due to repeated rejections. 1
and emotional distress due to the continued mishandling of my personal data. 3
and emotional distress due to the unfair characterization of my financial responsibility. 1
and emotional distress on myself. Please help resolve this issue.,Company believes it acted appropriately as authorized by contract or law,MOHELA,FL,33169,Servicemember,Consent provided,Web,2024-07-22,Closed with explanation,Yes,N/A,9583883 1
and emotional distress to the consumer. 1
and emotional distress XXXX XXXX : Both accounts remain on my credit report as of XX/XX/year> 1
and emotional distress. 19
and emotional distress. Courts have consistently ruled that parroting a furnishers response is not a reasonable reinvestigation 1
and emotional distress. Even if Regulation E does not apply 1
and emotional distress. I am demanding immediate deletion 3
and emotional distress. I am requesting CFPB assistance because BMO has refused to correct this situation.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BMO Bank 1
and emotional distress. I am requesting that the CFPB require TransUnion to immediately comply with FCRA 605B and 611 by blocking and removing the fraudulent accounts and inquiry 1
and emotional distress. I ask that CFPB ensure these entities are held accountable and that my consumer rights are fully restored.,,EQUIFAX 1
and emotional distress. I ask that CFPB ensure these entities are held accountable and that my consumer rights are fully restored.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and emotional distress. These consequences are not just theoreticalthey are real and ongoing. And all because of an account Experian refuses to properly verify or remove.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MA,02139,,Consent provided,Web,2025-07-23,Closed with explanation,Yes,N/A,14842946 1
and emotional distress. To properly validate a debt by law 3
and emotional distress. Under the law 2
and emotional distress.,,EQUIFAX 2
and emotional distress.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and emotional distress.Please consider this letter as a formal request for immediate removal of the unverifiable debt from my credit report. I expect a response within the timeframes required by law. 2
and emotional distress.This has been going for 6 months now and you guys are not abiding by the law. 1
and emotional hardship. 1
and emotional harm Legal Foundations Pursuant to the following provisions of federal law : 1031 and 1036 of the Dodd-Frank Wall Street Reform and Consumer Protection Act ( 12 U.S.C. 5531 1
and emotional harm Legal Foundations Pursuant to the following provisions of federal law : XXXX and XXXX of the Dodd-Frank Wall Street Reform and Consumer Protection Act ( 12 U.S.C. 5531 1
and emotional harm. 6
and emotional harm. I request written confirmation of investigation results and corrective actions for each disputed item.,,EQUIFAX 1
and emotional harm. I request written confirmation of investigation results and corrective actions for each disputed item.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,92223,,Consent provided,Web,2025-09-24,Closed with explanation,Yes,N/A,16161112 1
and emotional harm. I request written confirmation of investigation results and corrective actions for each disputed item.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and emotional harm. My credit score dropped unfairly 1
and emotional retaliation. I did not feel I had a real choice 1
and emotional stress to my household ( while my wife is pregnant ). 1
and emotional stress. The fraud representative she transferred me to 1
and emotional stress. You are legally obligated to remove them immediately. 2
and emotional suffering. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.