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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and EDFinancial has a history of misleading and LYING to customers 1
and Edfinancial is no longer responding to CFPB complaints. I really need help. I'm terrified that this mis management will destroy my credit.,,EdFinancial Services,NJ,07090,,Consent provided,Web,2024-02-27,Closed with explanation,No,N/A,8431380 1
and EdFinancials customer support staff in XXXX 2
and EdFinancials lack of communication is now hurting my financial future through no fault of my own.,,EdFinancial Services,PA,17404,,Consent provided,Web,2025-05-05,Closed with explanation,Yes,N/A,13337850 1
and educational background. At no point was I informed of or did I consent to the release or review of this information by DOGE or any affiliated parties. The unauthorized access of this data represents a serious breach of privacy and raises significant concerns regarding data security 1
and effectively offered a promise to repay any credit extended to me. In other words 1
and effectively told that I am powerless in this situation. 1
and effects. I requested Capital One to Report to XXXX 1
and efficient. 1
and effort. Other bills have to be updated to the new card # 1
and egregious in a banking setup that allows continuous and excessive fees resulting in depletion of someones earned wages every two weeks ; yet 1
and egregious violations of the Fair Credit Reporting Act ( FCRA ) 1
and egregious violations of the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ). 1
and either correct or delete this account. I expect written confirmation of the investigations results and an updated credit report reflecting any changes. 1
and either their inexperience or disregard will end up costing home buyers in the end.,,PARAMOUNT RESIDENTIAL MORTGAGE GROUP,ME,040XX,,Consent provided,Web,2024-11-07,Closed with explanation,Yes,N/A,10691339 1
and electronic communications to me 1
and electronic records as potential evidence in the ongoing court matter.,,AmeriHome Mortgage Company 1
and electronic records. This thorough examination revealed a complete absence of the legally required notification from Mohela concerning the reporting of this negative information. 1
and electronically send a copy of the cancelled {$1400.00} check. Then no access for three weeks! I sent a letter with a copy of both the front and back of the check. Nothing! No email 1
and electronically signed my name with XXXX factor authentication credentials traced back to the dealerships own IP and emailconfirmed by a XXXX Police detective 1
and elsewise undeniably valid particularly if not certifiably compliant in full according to the abovementioned Metro XXXX formatted industry requirements. With that in mind 1
and ElTransUnion must remove it from my credit report : > *Whenever a consumer reporting agency prepares a consumer report 1
and email ... neither of which was used to let me know I had a {$60.00} past due amount or that they closed my account. Nor can they tell me how autopay was turned off ( I ALWAYS have autopay on every card I've ever had ) I've heard plenty of bad stories about Bank of America... I guess this is just another one of those stories. How can they send a letter via snail mail XX/XX/XXXX 1
and email address are fake. According to XXXX 2
and email address on file were changed too. I filed a second claim ( Claim number : XXXX ) and removed the account that had been added to mine by the hackers. Please note : I got disconnected three times and was never called back which is why there are three calls listed on the call log attached. A representative told me to add a phone authentication code number that only I know 1
and email address on file. He requested the security code from the app. I began to explain that was why I called to pay over the phone because the app is not working 1
and email address. 1
and email address. At some time and place in the past this information was stolen. 1
and email address. Providing a link to a website is not acceptable. 3
and email address. XXXX never sent any documentation stating that I was 30- 3
and email addresses ) 2
and email all of which were on file from the time I moved in. 1
and email but was not able to get my matter resolved. 1
and email correspondence 1
and email Gentleman says hell help activate card but then says he actually can not because I need to set up a PIN ( my first time hearing about this ). He tells us hell transfer us to automated PIN line 1
and email made after the fraud report 1
and email of the investigating officer 1
and email stored in their system even though I never became a member or used any of their services. 1
and email XXXX XXXX XXXX XXXXXXXX. 1
and email. I was also required to provide my social security number to your bank 's representative in order to locate and address the fraudulent account. 1
and emailand have received conflicting and incomplete information.,,Affirm Holdings 1
and emailed all executives I could find. I have no choice but to file this complaint. 1
and emailed it over to my bank for further reference into the matter. As of today XX/XX/XXXX 1
and emailed Mohela to find out what happened. Mohela took approximately two weeks to respond to my message where they asked that I call them 1
and emailed them on XX/XX/XXXX 1
and emailed to Mr. XXXX XXXX 1
and emailed XXXX reminding her that the letter would show the date of XX/XX/XXXX as my approval date since that is the date for my next doctors visit. Again 1
and emailed. 1
and emailed.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CO,80249,,Consent provided,Web,2025-03-19,Closed with explanation,Yes,N/A,12438389 1
and emailmaking it impossible to receive any support or treatment. The aligners did not fit correctly and could not be used or exchanged. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.