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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and damaging to my credit profile.XXXX XXXX XXXX XXXX XXXX XXXX XXXX Balance Owed : $ XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX Balance Owed : $ XXXX XXXX NA XXXX XX/XX/year>,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and damaging to my credit reputation and financial standing. 2
and damaging to my credit score. 1
and damaging to my credit. 5
and damaging to my creditworthiness. 3
and damaging tradeline from my credit reports immediately. 1
and damaging tradeline from my credit reports. Any further communication without proper legal proof will be recorded as harassment and will be added to my formal complaint. 1
and damaging tradelines immediately. 1
and damaging treatment inflicted upon the Plaintiff 2
and damaging. 2
and damaging. Because of this collection 1
and damaging. I request that 1
and damaging. I request that all disputed items be fully investigated 3
and damaging. The continued presence of this inquiry not only lowers my score but also exposes me to unnecessary risks. I demand its permanent deletion to restore accuracy and compliance with federal law. 1
and damaging. The maximum allowable time to report negative data is governed by FCRA 605 ( a ) ( 1 ) 1
and damaging. Without any proof of my obligation 1
and damaging.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,21239,,Consent provided,Web,2025-10-15,Closed with explanation,Yes,N/A,16584722 1
and data aggregators ; I hereby demand that the company cease and desist from reporting or distributing any of my personal 2
and data brokers without consent 1
and data partners who previously received the now-deleted bankruptcy record. LexisNexis is also required to provide corrected information and ensure those third parties delete or update the data accordingly. 1
and data related to : - My credit file and all disputes- Your verification procedures and policies- All communications with XXXX regarding my file- All internal communications regarding this dispute # # CONSUMER CERTIFICATION I certify under penalty of perjury that the information in this letter is true and accurate to the best of my knowledge. The disputed information is inaccurate and must be corrected immediately. 1
and data relating to this matter for litigation hold purposes. 2
and data rights by engaging in the improper disclosure of indebtedness. 1
and data that furnishers could not verify Ignored my lawful disputes and instructions Refused to conduct a lawful reinvestigation under federal law Allowed these inaccuracies to destroy my credit 1
and data tied to the estate All accounts and financial instruments falsely tied to the decedent or the estate IV. ADMINISTRATIVE GUIDANCE 1. Claims Against the Estate No charges 2
and data use were unauthorized. 1
and data users to liability under FCRA 605B 1
and data. All communications must be in writing to the address above ; I do not consent to phone calls. 2
and date creditor says debt became delinquent 1
and Date First Reported. 2
and Date information on when the merchant for these fraudulent charges was added as a pre approved merchant for my card. In response I was told I would have to request this information from the fraud team directly and the only note they could add was that I was requesting all available transaction data. '' This was woefully incomplete and a blatant attempt to continue hiding a malicious seizure of funds with incompetent investigation. 1
and date last active across multiple credit reporting agencies 3
and date last reported is not accurate. This ground for removal 1
and date of birth 1
and date of birth ) is reported correctly. This response completely disregards the core issue and violates my consumer rights under federal law. 3
and date of birth Despite my clear and thorough request 1
and date of birth to log in and unlock my credit report in order to continue to try to acquire credit in my name. I am 100 % positive of this because one of the security questions was What is your mothers middle name well 1
and date of birth. 5
and Date of Birth. I look forward to an uneventful resolution of this matter. 3
and date of birth. I wish to categorically state that I have never authorized the creation of this account 1
and date of birthwas shared during the verification process I received a response letter dated XX/XX/year> from Experian stating : We received a recent request regarding your credit information that does not appear to have been sent directly by you or to be authorized by you. As a precautionary measure 1
and date of birthwas shared during the verification process. 3
and date of charges posted. 2
and Date of First Delinquency ( DOFD ) used for CRA reporting and obsolescence calculations. 1
and Date of First Reported for this account. 1
and date of last payment 4
and Date of Last Payment ] 4. XXXX XXXX Account # : XXXX Nature of Dispute : [ discrepancy on the Account Type or Detail 1
and Date of Last Payment ] XXXX. XXXX XXXX Account # : XXXX Nature of Dispute : [ discrepancy on the Account Type or Detail 2
and date of service. 1
and date of the investigation Failure to provide all requested documentation will require immediate deletion of the public record and each related account. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.