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Explore all 145.5K companies with CFPB consumer complaints

Company Complaints
and current income? After all 1
and current information remain on my credit file 1
and current owner. Under the FCRA 1
and current. Please provide this information in writing within the timeframe allowed under the FCRA. This request is made to confirm that my disputes were handled with complete accuracy and in accordance with federal law. Thank you for your prompt attention to this matter.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,RI,028XX,,Consent provided,Web,2025-09-25,Closed with explanation,Yes,N/A,16139555 1
and currently have a balance of {$320.00} on 1
and currently maintains a balance of {$1900.00}. The FCRA mandates that the credit bureau 1
and currently maintains a balance of {$200.00}. The FCRA mandates that the credit bureau 3
and currently maintains a balance of {$230.00}. The FCRA mandates that the credit bureau 2
and currently maintains a balance of {$250.00}. The FCRA mandates that the credit bureau 1
and currently maintains a balance of {$300.00}. The FCRA mandates that the credit bureau 1
and currently maintains a balance of {$320.00}. The FCRA mandates that the credit bureau 1
and currently maintains a balance of {$340.00}. The FCRA mandates that the credit bureau 3
and currently maintains a balance of {$410.00}. The FCRA mandates that the credit bureau 1
and currently maintains a balance of {$510.00}. The FCRA mandates that the credit bureau 3
and currently maintains a balance of {$530.00}. The FCRA mandates that the credit bureau 1
and currently maintains a balance of {$560.00}. The FCRA mandates that the credit bureau 2
and cursing at me through the phone which I have phone recordings of. These practices may be in violation of consumer protection laws 1
and cursory in its desire to understand what happened. When XXXX XXXX Florida XXXX XXXX tried to explain how these actors had invaded my accounts 1
and custom shelving for the fireplace. 1
and Customer 's receipt and use of such Services shall 1
and customer escalation. 1
and customer impact. 1
and customer service representatives repeatedly stated they could not assist because the matter was with management. This created an unresolvable loop with no access to a live decision-maker. 1
and customer support 1
and customers are deliberately misled so Lowes and Synchrony can profit. 1
and customers have to scream to make themselves heard. All those things add up and successfully depressed customers to dispute 1
and customers would be charged for { {$12.00} } maintenance fee unless they meet certain criteria which were not required for the previous product ( eBanking checking ). They can not refund me the charged fees and closed my accounts. 1
and cyber attacks Protection from data leaks 1
and D 1
and d ) XXXX County Sheriff. The man who stole my identity 1
and D is the issuing mortgage-backed securities trust. According to our findings 2
and damage charges may be deducted from the deposit. 1
and damage my credit score. 1
and damage to my financial reputation 1
and damage to my personal and professional reputation. The law is clear that Equifax can not continue to report unverifiable information 1
and damage to my reputation. 3
and damaged my credit score while I continue to wait for SoFi to contact me. At great hardship to me 1
and damages my reputation with lenders. No validation or proof has been provided despite prior disputes 1
and damages the accuracy and integrity of my credit profile. 1
and damages. 3
and damaging 3
and damaging entry Reporting multiple versions of the same alleged debt is illegal and misleading Delete immediately under FCRA 607 and 623 XXXX XXXX XXXX XXXX XXXX Charge Off Date Opened : XX/XX/XXXX Balance : {$1400.00} * * I dispute this account because the information being reported is inaccurate 1
and damaging information 3
and damaging information on my credit report 1
and damaging my credit in the process. I asked rausch sturm how is it that XXXX XXXX is trying to collect the amount we settled on and not the whole debt if you have had no contact with them?? This is showing up on the 3 major credit reports as and open collection and has dropped my credit score!! It is illegal to try and collect on a debt that has been settled 1
and damaging practice that undermines my financial reputation and may subject your organization to additional legal liability. I am therefore demanding immediate action : either provide verified 2
and damaging to my credit profile. 3
and damaging to my credit profile. This may also include failure to properly update my account status 3
and damaging to my credit profile.XXXX XXXX XXXX XXXX XXXX XXXX XXXX Balance Owed : $ XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX Balance Owed : $ XXXX XXXX NA XXXX XX/XX/year>,,EQUIFAX 1
and damaging to my credit profile.XXXX XXXX XXXX XXXX XXXX XXXX XXXX Balance Owed : $ XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX Balance Owed : $ XXXX XXXX NA XXXX XX/XX/year>,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30096,,Consent provided,Web,2025-08-28,Closed with explanation,Yes,N/A,15562651 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.