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Explore all 145.5K companies with CFPB consumer complaints

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Company Complaints
and certify that the information will be used for no other purpose. Every consumer reporting agency shall make a reasonable effort to verify the identity of a new prospective user and the uses certified by such prospective user prior to furnishing such user a consumer report. No consumer reporting agency may furnish a consumer report to any person if it has reasonable grounds for believing that the consumer report will not be used for a purpose listed in section 1681b of this title. 1
and cessation of adverse reporting. 1
and cessation of reporting of these inaccurate and/or fraudulent accounts from my credit report. 2
and CFPB auto loan servicing rules. Once a consumer disputes a balance 1
and CFPB complaints Sallie Mae has continued to ignore these requests and has escalated its pattern of misconduct. The requested settlement reflects the severity of the violations 1
and CFPB guidelines requires that it be removed without delay,,EQUIFAX 1
and CFPB guidelines.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FAIR COLLECTIONS & OUTSOURCING 1
and CFPB Regulation F ( 12 C.F.R. 1006.30 ( a ) restricts furnishing to a CRA before contacting a consumerdebt parking ). It also violates Californias Rosenthal Act ( Cal. Civ. Code 1788.17 ) and Californias Debt Collection Licensing Act ( DCLA ) because I can not find any California license for CCI. 1
and CFPB Regulation V. The continued furnishing of unverifiable 1
and CFPB Regulation XXXX ( XXXXXX/XX/XXXXXXXX ) 1
and CFPB reporting standards warrant a full investigation of XXXX 's lending practices ( especially within the state of WA ) and a full deletion resolution with monetary compensation. 1
and CFPB v. Experian ( 2025 ).,,EQUIFAX 2
and CFPB v. Experian ( 2025 ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,33014,,Consent provided,Web,2025-04-18,Closed with non-monetary relief,Yes,N/A,13032868 1
and CFPB XXXX XXXX ( XXXX CFR Part XXXX ) 1
and chain of assignment 4
and chain of assignment ( if applicable ). 1
and chain of assignment. 1
and chain of ownership. 1
and chain of title Sent a written demand to USAA requesting confirmation of assignment 1
and chain-of- custody records. 1
and chain-of-title documentation. 1
and chain-of-title documentation. In the absence of such verification 1
and challenged their modifications 3
and challenges in obtaining new credit. These repeated inaccuracies reflect a systemic failure by both the creditor and credit reporting agencies. 1
and changed all my security questions 1
and changed all passwords related to finances and personal information. 1
and changed its position to All Sales are Final 1
and changed my monthly payment 's 1
and changes to ttle. Never happened 1
and changing the APR rate ( there may be more that I am unaware of ). The amounts keep changing 2
and changing the months it claims I was late!! That is simply WRONG!!!,,CARRINGTON MORTGAGE SERVICES 1
and Chapter 7 Bankruptcy.,,EQUIFAX 1
and Chapter XXXX Bankruptcy.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,60438,Servicemember,Consent provided,Web,2019-05-25,Closed with non-monetary relief,Yes,N/A,3253746 1
and Chapter XXXX Bankruptcy.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and character. (Exhibit 10b) 2
and character. (Exhibit 10b) 11. The description of land in the contract include the structures 1
and charge 1
and charge-off details can not be produced. This account is harming my creditworthiness based on questionable 1
and charge-off figures are all inconsistent. This violates FCRA 1681s-2 ( a ) and 1681s-2 ( b ). 1
and charge-off language inconsistent Metro-2 Violations : Field 17A Account Status incorrect Field 12 DOFD inconsistent Field 25 Payment History missing Field 39 Terms incorrect Laws Violated : FCRA 1681e ( b ) 3
and charge-off status are accurate. 1
and charge-off status create inconsistencies and harm my credit profile. 3
and charge-off status of these accounts. Equifax has not provided documentation demonstrating that these accounts were properly verified 1
and charge-off status of these accounts. Equifax has not provided sufficient documentation demonstrating these accounts were properly investigated and verified. 1
and charge-off status of this account. Experian has not provided documentation demonstrating that this account was properly verified 2
and charge-offs appearing on my consumer credit report maintained by you were not opened 3
and charge-offs result from identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint # ( XXXX ) as proof from the XXXX Federal Trade Commission that all of the aforementioned consumer credit accounts 1
and charge-offs result from identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint # XXXX as proof from the US Federal Trade Commission that all of the aforementioned consumer credit accounts 1
and charge-offs with unresolved histories XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX -- - Evidence on Record Both letters included the following : XXXX XXXX XXXX XXXX ( Exhibit A ) Conflict documentation between XXXX and XXXX XXXX ( Exhibit B ) XXXX XXXXXXXX XXXX XXXX ( Exhibit C ) Transportation hardship documentation ( Exhibits XXXX ) Snapshots of inaccurate tradelines ( Exhibits XXXX ) List of unauthorized soft and hard inquiries ( Exhibits XXXX ) USPS tracking and delivery confirmations ( Exhibit H ) -- - Requested Action by CFPB I am requesting the following : 1. Immediate investigation into Experians failure to act on both certified disputes 2. Confirmation that all disputed accounts are flagged appropriately 3. Full deletion of all accounts that remain inaccurate or unverifiable 4. Removal of all unauthorized hard and soft inquiries 5. Referral for potential enforcement 1
and charged after for something that apparently did not even merit being mentioned or noted on the walkthrough sheet. We were trying to dispute this with XXXX 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.