Total complaints
3
Filed since Thes
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows and charge-off language inconsistent Metro-2 Violations : Field 17A Account Status incorrect Field 12 DOFD inconsistent Field 25 Payment History missing Field 39 Terms incorrect Laws Violated : FCRA 1681e ( b )'s complaint history from CFPB public records. 3 consumers have filed complaints since Thes. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Thes
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and charge-off language inconsistent Metro-2 Violations : Field 17A Account Status incorrect Field 12 DOFD inconsistent Field 25 Payment History missing Field 39 Terms incorrect Laws Violated : FCRA 1681e ( b )'s 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but not limited to : XXXX XXXX BB & T ( misleading reporting is actionable ) XXXX XXXX Equifax ( CRAs are liable for obvious errors ) XXXX XXXX XXXX XXXX. ( incomplete reporting violates the FCRA ) XXXX XXXX TransUnion ( CRA must reinvestigate properly ) XXXX v. Equifax ( inconsistent bureau reporting = inaccuracy ) ACCOUNTS IN VIOLATION XXXX XXXX XXXX ( Account # : XXXX XXXX XXXX XXXX XXXX XXXX XXXX Violations : Experian reports XXXX Equifax reports XXXX Days Late TransUnion does not report the account at all Metro-2 Violations : Field 17A Account Status inconsistent Field 25 payment history inaccurate Field 12 DOFD inconsistently reported Missing data across a bureau = violation Laws Violated : FCRA 15 USC 1681e ( b ) | 3 |
| State | Complaints |
|---|---|
| 1681s-2 | 3 |
| Issue | Complaints |
|---|---|
| 1681i XXXX XXXX. BB & T XXXX XXXX Equifax XXXX XXXX ( Account XXXX : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Violations : Different status reporting across bureaus Missing payment history on XXXX bureau Charge-off and balance status inconsistent Metro-2 Violations : Field 17A Account Status incorrect Field 24 Payment Rating inconsistent Field 25 Payment History missing Field 71 Compliance Code incorrect Laws Violated : FCRA 1681e ( b ) | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and charge-off language inconsistent Metro-2 Violations : Field 17A Account Status incorrect Field 12 DOFD inconsistent Field 25 Payment History missing Field 39 Terms incorrect Laws Violated : FCRA 1681e ( b ) has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thes, and the most recent logged activity is These viol, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and charge-off language inconsistent Metro-2 Violations : Field 17A Account Status incorrect Field 12 DOFD inconsistent Field 25 Payment History missing Field 39 Terms incorrect Laws Violated : FCRA 1681e ( b ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but not limited to : XXXX XXXX BB & T ( misleading reporting is actionable ) XXXX XXXX Equifax ( CRAs are liable for obvious errors ) XXXX XXXX XXXX XXXX. ( incomplete reporting violates the FCRA ) XXXX XXXX TransUnion ( CRA must reinvestigate properly ) XXXX v. Equifax ( inconsistent bureau reporting = inaccuracy ) ACCOUNTS IN VIOLATION XXXX XXXX XXXX ( Account # : XXXX XXXX XXXX XXXX XXXX XXXX XXXX Violations : Experian reports XXXX Equifax reports XXXX Days Late TransUnion does not report the account at all Metro-2 Violations : Field 17A Account Status inconsistent Field 25 payment history inaccurate Field 12 DOFD inconsistently reported Missing data across a bureau = violation Laws Violated : FCRA 15 USC 1681e ( b )", and the single most common underlying issue is "1681i XXXX XXXX. BB & T XXXX XXXX Equifax XXXX XXXX ( Account XXXX : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Violations : Different status reporting across bureaus Missing payment history on XXXX bureau Charge-off and balance status inconsistent Metro-2 Violations : Field 17A Account Status incorrect Field 24 Payment Rating inconsistent Field 25 Payment History missing Field 71 Compliance Code incorrect Laws Violated : FCRA 1681e ( b )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and charge-off language inconsistent Metro-2 Violations : Field 17A Account Status incorrect Field 12 DOFD inconsistent Field 25 Payment History missing Field 39 Terms incorrect Laws Violated : FCRA 1681e ( b ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and charge-off language inconsistent Metro-2 Violations : Field 17A Account Status incorrect Field 12 DOFD inconsistent Field 25 Payment History missing Field 39 Terms incorrect Laws Violated : FCRA 1681e ( b ) has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
and charge-off language inconsistent Metro-2 Violations : Field 17A Account Status incorrect Field 12 DOFD inconsistent Field 25 Payment History missing Field 39 Terms incorrect Laws Violated : FCRA 1681e ( b ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against and charge-off language inconsistent Metro-2 Violations : Field 17A Account Status incorrect Field 12 DOFD inconsistent Field 25 Payment History missing Field 39 Terms incorrect Laws Violated : FCRA 1681e ( b ) is "1681i XXXX XXXX. BB & T XXXX XXXX Equifax XXXX XXXX ( Account XXXX : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Violations : Different status reporting across bureaus Missing payment history on XXXX bureau Charge-off and balance status inconsistent Metro-2 Violations : Field 17A Account Status incorrect Field 24 Payment Rating inconsistent Field 25 Payment History missing Field 71 Compliance Code incorrect Laws Violated : FCRA 1681e ( b )" in the "but not limited to : XXXX XXXX BB & T ( misleading reporting is actionable ) XXXX XXXX Equifax ( CRAs are liable for obvious errors ) XXXX XXXX XXXX XXXX. ( incomplete reporting violates the FCRA ) XXXX XXXX TransUnion ( CRA must reinvestigate properly ) XXXX v. Equifax ( inconsistent bureau reporting = inaccuracy ) ACCOUNTS IN VIOLATION XXXX XXXX XXXX ( Account # : XXXX XXXX XXXX XXXX XXXX XXXX XXXX Violations : Experian reports XXXX Equifax reports XXXX Days Late TransUnion does not report the account at all Metro-2 Violations : Field 17A Account Status inconsistent Field 25 payment history inaccurate Field 12 DOFD inconsistently reported Missing data across a bureau = violation Laws Violated : FCRA 15 USC 1681e ( b )" product category.
Read our methodology — how this data is sourced, computed, and verified.