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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and business affiliations that misrepresent my background. 1
and business cards of each Wells Fargo employee I have interacted with the attachments below. 1
and business credit accounts. 1
and business entities 1
and business line of credit ) was terminated. 1
and business ventures that must be delayed until this illegal account is removed. It should not be my responsibility to submit proof that this debt does not belong to me. It is the responsibility of the debt collector to submit proof that they can legally collect on the alleged debt 1
and by also Ignoring the XXXX XXXX 1
and by also reporting high credit card utilization 3
and by conflating the two separate promotional lines and calculating the minimum payment in a way that is designed to mislead consumers into believing that their payments are being made on one account 1
and by doing so 1
and by email 1
and by email on XX/XX/XXXX 1
and by email to customer service. As of XX/XX/XXXX 1
and by email. The Contacts are XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 1
and by failing to comply 1
and by failing to verify identity-related entries on my credit report 3
and by hiding a very large {$200.00} cancellation fee per ticket from their written communications to me. 1
and by law must be removed from my account. 1
and by limiting only one type of ID being accepted 1
and by luck 1
and by never informing me that being paid ahead by even a XXXX could affect my status. ( This information is buried on their website 1
and by now thousands 1
and by precedent in XXXX XXXX XXXX 2
and by seeking legal advice. We are asking for assistance in having RI Housing accurately report our payments.,Company believes it acted appropriately as authorized by contract or law,Rhode Island Housing and Mortgage Finance Corporation,RI,028XX,,Consent provided,Web,2019-03-30,Closed with explanation,Yes,N/A,3196544 1
and by seeking legal advice. We are asking for assistance in having XXXX XXXX accurately report our payments.,,EQUIFAX 1
and by the balance initially {$4000.00} to now {$390000.00}. XXXX XXXX of XXXX XXXX XXXX persists in violating the law and infringing upon my consumer rights. 1
and by the time I learned the truth 1
and by the time I was dealing with this issue 1
and by the way 2
and by them failing to stop withdrawals. 1
and by these presents revoke 5
and by this time I was in tears. She did explain to me that I was actually supposed to be making the payments all along if I wanted to come out of my forbearance plan & I explained that the representatives at Freedom Mortgage had improperly advising me for months. I only wanted a six month forbearance & I had been calling in every single month asking for help 1
and by what email they were ordered. At one point she asked me why I did not return the product. I explained to her that it is very hard to return product that you did not order nor was delivered to you. After ten minutes 1
and by whom is it calibrated by. 1
and by XXXX ORDER XXXX on XX/XX/XXXX 1
and bytes XXXX ( XXXX XXXX ) should reflect statuses. 1
and c ) if MOHELA were acting in fair and lawful business practices 1
and c ) XXXX XXXX XX/XX/XXXX = refi XXXX XXXX XXXX 1
and C-1 through C-35 1
and CACH 1
and Cal. Civ. Code 1770 ( a ) ( 5 ) 2
and calculations 3. Securitization & Financial Asset Verification Written confirmation of whether any account was securitized or sold into a trust The name of any trust 1
and calculations XXXX. Securitization & Financial Asset Verification Written confirmation of whether this account was securitized or sold into a trust The name of any trust 1
and Caliber had just honored my request to close my impound account regarding taxes? ( 2 ) Why isnt Caliber accepting my request to close my impound account in its ENTIRETY- for both taxes AND insurance? ( 3 ) Furthermore 1
and California 's Unfair Competition Law ( Business and Professions Code 17200 ). These violations pertain to the marketing and sale of residential Prooperty Assessed Clean Energy ( PACE ) financing. 1
and California Civil Code 1785.25 ( a ) 3
and California in the span of a couple of hours. This is not normal shopping behavior and shouldve been the first area looked at in the prior investigation. 1
and call back. 1
and call BoA to authorize a fraudulent transaction at a store. I also learned from me online banking that some had been able to add a fake XXXX postal address to my savings account ( although not my checking or credit card accounts ) and to add a fake email address ( my valid email address was however also still on record ). BoA would not tell me what information they had sent to the email address or the mailing address 1
and call durations ). The purpose of the calls was not to engage in a discussion but rather to harrass 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.