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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and an FTC report XXXX XXXX ) regarding this incident. 1
and an identity theft report with the FTC 1
and an inability to provide for my family 1
and an inability to support my family 1
and an increasing balance ( currently reported as {$8200.00} as of XX/XX/XXXX ). These entries are impossible and internally inconsistent. 2
and an inexplicable daily limit exceeded '' error blocking withdrawals on XX/XX/XXXX 1
and an invalid public record/judgment on my business credit file. 1
and an investigation into potential violations of federal rules on timely fund availability ( e.g. 1
and an investigation is ongoing to bring charges for fraud. The investigations team has been silent and nothing has yet been communicated since my 2nd rebuttal request. I feel CHIME Stole my money due to fraud that was committed by someone who use their logo 1
and an itemization of the payments I made. 1
and an itemized breakdown of all interest 1
and an itemized breakdown of how the debt was calculated. 1
and an itemized statement delineating any additional fees or charges. 1
and an oil change. 1
and an opportunity to rectify any perceived deficiencies. 1
and an outright refusal to follow federal law. Specifically : He refused to acknowledge Equifaxs unlawful disputes on my positive accounts. 1
and an overt act of discrimination due to XXXX. I also have observed a disturbing pattern employed by the department in question ; all implicated in this incident are female despite having spoken to various males within the same. I believe this is not accidental but a misogynistic approach of intimidation by gender. Therefore I believe the guilty party to be male as they are typically less scrutinized and with higher positions than their female counterparts in the same field and therefore generally see women as 'weak ' and less likely to ask questions. I had requested at the time records from XXXX that can prove without doubt violations did occur and records tampered with having removed the link between banks before any records can be changed. PNC can be reasonably assumed to be uncooperative knowing that disclosure was sent in an attempt to resolve the matter previously. To delay after confirmation was made they will be sent is an indication of guilt. However 1
and an unauthorized inquiry from XXXX dated XXXX . These items are either unverifiable or falsely reported 3
and an unexplained delinquency. 1
and an unfair 2
and an unnecessary appointment with a XXXX XXXX advisor. However 1
And an unnecessary escalation that places undue burden on government resources for a mistake internally caused by the company. 1
and an updated account status as of XX/XX/XXXX. 1
and an updated payoff letter for XXXX XXXX with said per diem on it. I pointed out the Lead Based paint discloser was in the buyer agreement and sent her a PDF of just that page 1
and an XXXX American male by this establishment. I have gotten the run around for several months for a debt that I approached Penfed about 1
and an XXXX from the University of XXXX 1
and an XXXX XXXX who has been targeted by a company whose name should indicate synch 1
and angering to have our home and financial standing threatened in these unprecedented times. We were also told that we would continue to receive phone calls and letters with these continued threats of delinquency until payments resumed. The customer service representative implied that she had received MANY phone calls with this same complaint 1
and annotated report ) 3
and another 2 months ' waster of the welcome offer period!!! 1
and another 360 month term with a payment that would predominantly go to interest under false pretenses leaving me far worse off. 2
and another 60 day late fee in XX/XX/XXXX. 1
and another as bad debt. These conflicting statuses prove the information is unreliable and unverifiable. Under 15 U.S.C. 1681e ( b ) and 1681i 3
and another certified letter I sent was returned as undeliverable. 1
and another communication error with postal mail occurred. The company informed us that we had missed the window for mitigation 1
and another copy of Regulation V. 1
and another credit card opened at XXXXXXXX XXXX on XX/XX/XXXX under account number XXXX. These accounts have resulted in several fraudulent collections and hard inquiries appearing on my consumer credit report. I demand that all the aforementioned fraudulent items be removed from each of my consumer credit reports and that all collection activity related to these items cease 1
and another CSR named XXXX. None of these reps could explain how they applied these funds to the payoff and how the payoff exceeded the contractual amount. I understand accrued interest 1
and another for deceptive. A party is in violation of the act when they are found liable under either or both of these standards. Most important 2
and another home with the same plan sold at $ XXXX. Our home should have appraised at $ XXXX at a minimum. I called the lender and requested a copy of the appraisal 1
and another message from chime said that the transaction was blocked and no funds taken out. 1
and another my credit score went down XXXX or so points from never missing payment in 20 years of building credit. Now two credit lines with 1 creditor closed by creditor even though XXXX balance on one 1
and another my credit score went down XXXX or so points from never missing payment in XXXX years of building credit. Now two credit lines with 1 creditor closed by creditor even though XXXX balance on one 1
and another my credit score went down XXXX or so points from never missing payment in XXXX years of building credit. Now two credit lines with 1 creditor closed by creditor even though XXXX balance on one 2
and another one 2
and another one month ago 3
and another one on Saturday attaching the latest email to the previous one I sent them. 1
and another over seeing agency the bankers turned to for help. 1
and another person said the account was recommended for closure. A third person said that 2 of my 3 accounts are unlocked but the cards are all locked and the online portal is not accessible. This information was inconsistent across the people I spoke to 1
and another supervisor. When I expressed amazement at those reasons 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.