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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and American Express continues to place internal notes without informing me 1
and American Express explicitly expressed they would not sell to these exchanges in accordance with their Prospectus Supplement 424 ( b ) ( 2 ) dated XX/XX/XXXX. Furthermore 1
and American Express explicitly expressed they would not sell to these exchanges in accordance with their Prospectus Supplement 424 ( b ) ( 2 ) dated XXXX. Furthermore 1
and American Express should honor the bonus as written XXXX the offer terms are copied below ). 1
and American Express still hasn't resolved my issue. 1
and Amex has given no solution in three months - while there is an expiration in XXXX and I will lose the money for no fault of my own. 1
and among the several States 1
and amount and i was told that information was not available. After much going back and forth and getting i decided to contact XXXX XXXX 1
and amount if any of that information is inaccurate or can not be verified 1
and amount of the discharged/charged off debt and any other information as prescribed by the Secretary. If not 1
and amount of the error. 1
and amount of times agents told me indicated that their agents are trained to do so. 1
and amount past due being reported on my consumer report.,,EQUIFAX 1
and Amount Past Due. Also 3
and amount. They did not provide an itemized invoice 1
and amounts of any checks 1
and amounts of any checks upon which is based any adverse characterization of the consumer 1
and an ability to close swiftly 1
and an abuse of consumer trust. I appreciate your attention to this matter and look forward to your feedback.,,CAPITAL ONE FINANCIAL CORPORATION,VA,220XX,,Consent provided,Web,2021-10-20,Closed with explanation,Yes,N/A,4829062 1
and an abuse of power. 1
and an account that I did not want was opened without my permission. The reason given was 'the Signature card requires a {$5000.00} credit limit 1
and an accurate calculation of any alleged outstanding balanceI demand that this record be deleted in its entirety and that all relevant credit bureaus be notified of its removal without delay. 3
and an additional {$48000.00}. Upon cancelling this transfer 1
and an additional {$780.00} for a {$20000.00} transfer. I'm sure they will say 1
and an affidavit to DC and XXXX. A complete and sufficient package of evidence to again demonstrate I am the victim. I received a letter XX/XX/XXXX from XXXX stating it received an incomplete fraud package and then listed as missing the information that Id sent. On XX/XX/XXXX 1
and an affidavit. 1
and an agent told me if I don't have the payment in full on XX/XX/XXXX foreclosure is to begin on XX/XX/XXXX. 1
and an amount of {$560000.00} for XXXX XXXX account beginning in XXXX. Experian owes me a total of {>= $1 1
and an arbitrary category Wells Fargo refers to only in the attached letter as a payment deferment. '' In my last phone conversation with a Wells Fargo representative I was informed that I had other kinds of forbearance options to include relief during the current pandemic 1
and an arbitration demand for over {$30000.00} in damagesclearly retaliatory. The XXXX XXXX XXXX XXXX XXXX XXXX declined to administer the case on XX/XX/year> 1
and an artwork XXXX XXXX wasn't in the frame I chose and the frame it was in didn't match the artwork at all ( and I picked something else ) I gave pictures of everything to Synchrony bank and was told they sent a detailed letter on XX/XX/year>. I still don't have it and they have a chat option and they put a letter in that but it gave XXXX details. I had to send all the evidence to a po box in the mail so I would think that I should get a letter with details in the mail as well. This should be a simple contract case. I asked for a real XXXX 1
and an assurance that NFCU will re-evaluate its practices to ensure compliance with applicable laws and regulations in the future. 1
and an attempt to defame our credit. 1
and an attitude that actually tries to deter borrowers from rehabilitating! 1
and an attorney is currently managing his legal case. 1
and an auto finance account opened at XXXX XXXX on XX/XX/XXXX under the XXXX account number. These accounts have resulted in several fraudulent charge-offs and collections appearing on my consumer credit report. I demand that the fraudulent items be removed from my consumer credit report and that all collection activity reactivity related to said items cease pursuant to my rights within the FCRA and FDCPA laws. 1
and an average of {$300.00} sent monthly 1
and an electricity bill evidencing my XXXX XXXX residence XXXX 1
and an email acknowledging its addition. 1
and an email address that did not belong to me 1
and an email address with my former name as part of it. This is not an email address I created 1
and an email exchange between XXXX and a marketing coordinator named XXXX XXXX XXXX attachment ) to show the marketing interaction with clients. He shared an Executive Profile and a summary from XXXX XXXX. Although the profile URL on the summary when I received this email was live at the time 1
and an email from the Wells Fargo XXXX XXXX XXXX XXXX Banking XXXX XXXX XXXX was sent to me on XX/XX/XXXX 1
and an email response stating they do nothing by email after I had emailed them for more information. No phone calls 2
and an Escalation department at PHH. 1
and an escalation in escrow to {$280.00}. 1
and an explanation for why the car was sold with unrepaired safety recalls and then repossessed on XX/XX/XXXX despite my rescission demand. 1
and an explanation of steps taken to prevent recurrence. 1
and an extra month prepaid. Basically the loan went from high risk to prepaid and Truist didn't have to do anything but lie and deceive me to get to that point. If this permanent loan modification does not get processed 1
and an extremely basic idea of how interest worked 4

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.