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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and abandonments. Generally 1
and Abandonments. This misinformation has not only impacted my financial standing but has also taken a toll on me emotionally 3
and ability to apply for loans 1
and ability to manage your bank account effectively as they can draft from it at any time. 1
and ability to obtain legitimate credit. 2
and ability to qualify for new credit. As a consumer 3
and ability to transfer my remaining {$27000.00} on BOAs Online Portal itself. This data breach & comingling customer a/cs may have been going on for many months as I rarely do online banking 1
and able to meet my obligations 1
and about the additional dispute filed. So then 1
and about XXXX weeks later 1
and above that person is a Team Lead 1
and abruptly ended the call before I could ask additional questions. 1
and absolutely can not accommodate any in person visits due to my current circumstances.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CO,80020,Servicemember,Consent provided,Web,2025-11-14,Closed with explanation,Yes,N/A,17258230 1
and absolutely unfair. 1
and abuse me the consumers ; ( 2 ) utilizing false 1
and abuse through debt collection efforts. 1
and abusive * * 1
and abusive act or practice ( UDAAP ) under the CFPB Act 12 U.S.C. 5531 & 5536.,,GOLDMAN SACHS BANK USA,CA,91737,,Consent provided,Web,2026-01-13,Closed with non-monetary relief,Yes,N/A,18683165 1
and abusive acts and practices in consumer financial services. 1
and abusive acts or practices 1
and abusive acts or practices ( UDAAP ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
and abusive acts prohibited under CFPB regulations. 1
and abusive charges still being held against me. I was told take it or leave it 1
AND abusive collection practices. This is probably the reason why XXXX XXXX all of a sudden chose to retire from her position as Chief Operations Officer and Executive Vice President on XX/XX/XXXX ( refer to form XXXX filed XX/XX/XXXX ). 3
AND abusive collection practices. This is probably the reason why XXXX XXXX all of a sudden chose to retire from her position as Chief Operations XXXX and Executive Vice President on XX/XX/XXXX ( refer to form XXXX filed XX/XX/XXXX ). 1
and abusive financial practices I am requesting the following : A full internal investigation into the billing and account handling errors Immediate reversal of the extra charges and improper balance Confirmation that all false credit reporting has been corrected with the credit bureaus Cease-and-desist all phone harassment Consideration of financial compensation for the damage caused My account number is XXXX. I have attached proof of my on-time payments 1
and abusive financial practices. These are egregious actions taken against a consumer who in good faith is asserting their rights under the law due to unjust enrichment that is validated by forensic data and the financial institutions own words. 1
and abusive handling of the account. 1
and abusive in nature. 1
and abusive practice. 2
and abusive practices 1
and abusive practices against me a consumer by misrepresentation of consumer credit transaction 15 U.S. Code 1641 ( c ) ; ( g ) ( 2 ) as unfair practice to deprive me consumer of informed use of credit and right of rescission of 15 USC 1635 ( a ). 1
and abusive practices and misleads a potential creditor into believing the CO the result of my actions 1
and abusive practices under UDAAP 2
and abusive practices. Immediate removal and written confirmation are requested. 1
and abusive. 1
and acceleration were sent back to XXXX Return to sender : not deliverable '' despite the address being correct ( XXXX XXXX XXXX Place 2
and acceleration were sent back to XXXX Return to sender : not deliverable '' despite the address being correct ( XXXX XXXX XXXX XXXX 1
and acceleration were sent back to XXXX Return to sender : not deliverable '' despite the address being correct ( XXXX XXXX XXXXXXXX XXXX XXXX XXXX 1
and accept it as money 7
and Acceptance by Acquiesce to Resolve all Matters ) Most Recently sent 3
and accepted ANYWHERE in the United States. XXXX does not ask me to increase the size by 200 % 1
and accepted by the IRS which cancels the debt with the creditor. 3
and access credentials Any content referencing operational or clinical discussions Only the dates and general time blocks have been left visible to accurately reflect scheduling availability while safeguarding sensitive information. 1
and access financial opportunities. However 2
and access my account information without requiring the card number I never received.,,Bread Financial Holdings 1
and access payment counts through their XXXX account. If you disagree with your qualifying payment count toward XXXX 1
and access to a specific person handling the matter 1
and access to offerings valued at {$120000.00} or more. Believing it to be a remarkable deal 1
and access to the property was physically impossible due to flooding and safety restrictions. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.