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Explore all 145.5K companies with CFPB consumer complaints

Company Complaints
and a utility bill as proof of address. I immediately raised alarms about the severe identity theft risks this posed 2
and a verbal discussion was held with the installer 1
and a very difficult human being to work with. When we spoke with her she threatened us by saying I show no payment history on this loan and we should have foreclosed on this long ago 1
and a very helpful CSR submitted a research form to the promotions team again and told me the promotions team would reach out. 1
and a veteran of the US XXXX. I really feel that this company is out to get me and when I start losing 15 % of my pay 1
and a veteran of the XXXX XXXX. I really feel that this company is out to get me and when I start losing 15 % of my pay 1
and A violation of FCRA 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( B ) which prohibits the reporting of inaccurate or outdated information. 3
and a violation of FCRA 1681s-2 ( b ) 3
and a violation of FCRA 607 ( b ) 1
and a violation of federal law. I demand confirmation of correction or deletion. Reporting unverifiable addresses exposes me to identity theft 1
and a violation of law. This calculated omission constitutes a profound breach of the duty of candor owed to the tribunal ( Rule XXXX 1
and a violation of my consumer rights under the Fair Credit Reporting Act ( FCRA ).,,EQUIFAX 1
and a violation of my consumer rights under the Fair Credit Reporting Act ( FCRA ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11226,,Consent provided,Web,2025-04-13,Closed with explanation,Yes,N/A,12960100 1
and a violation of my consumer rights under the Fair Credit Reporting Act ( FCRA ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and a violation of my federally protected consumer rights. I expect prompt resolution in accordance with federal law.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,89148,,Consent provided,Web,2025-11-20,Closed with explanation,Yes,N/A,17392394 1
and a violation of my federally protected rights. 3
and a violation of my rights under the Fair Credit Reporting Act. Their willingness to accept payments while refusing to legitimize my identity is not just unethicalit is evidence of systemic negligence and exploitation. 1
and a violation of my SCRA rights that require the entire amount owed on my card at the time of XXXX XXXX to go to 6 % 2
and a violation of the FCRA. Then Im going to start teaching people how to go after you guys the same exact way! 1
and a violation to my right to privacy as a consumer from the dealership and financial institutions involved pursuant to The Fair Credit Reporting Act.,,Exeter Finance 1
and a violation to my right to privacy as a consumer from the dealership and financial institutions involved pursuant to The Fair Credit Reporting Act.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,91915,Servicemember,Consent provided,Web,2022-05-03,Closed with explanation,Yes,N/A,5535482 1
and a voice mail instead of an actual answering machine with a professional message? 1
and a willful refusal to comply with federal law. Under Section 623 of the Fair Credit Reporting Act 4
and a written confirmation of compliance.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MA,01602,,Consent provided,Web,2025-08-09,Closed with explanation,Yes,N/A,15188118 1
and a written explanation of how each late status was determined month-by-month. XXXX XXXX has not provided the requested documentation in a complete manner and has not corrected the inconsistent/inaccurate reporting being furnished to the credit bureaus. 1
and a written explanation of how this information was verified and determined to be accurate. If this matter is not resolved promptly 1
and a written explanation on the origin and intended purpose of my money via email to them. It's been well over 2 weeks that I haven't gotten a response or seen a delivery of my check in the mail. According to their deposit agreement 1
and a written letter/statement from a supervisor at XXXX stating XXXX money was reversed back to my Chase debit card. 1
and a written notice on the account that my address not be changed. 1
and a XXXX of an FTC report that will be labeled as Exhibit C when filing litigation in Federal Court to this complaint. PDQ Services Inc stated 1
and a XXXX account that I have been working to get removed due to inaccuracies and none has been changed. 3
and a XXXX bill. The documents were sent certified mail so I had a confirmation of receipt. 1
and a XXXX late in XX/XX/XXXX. This reporting pattern is excessive 2
and a XXXX response letter 1
and a XXXX speaker. I insisted that Id ordered no such thing. So he said very nicely 1
and a XXXX would remain. 1
and a XXXX XXXX All of these purchases were made in person by somebody who may have gotten my/our credit card information from a credit card scanner at a gas pump that I visited on Friday 1
and a XXXX XXXX screenshot showing the vendor appears to be a private residence over XXXX minutes from the XXXX location. 1
and a XXXX XXXX in my neck. After hearing and feeling XXXX 's negative advise and her rude repetitive deliverance of her choice of words 1
and a XXXX XXXX transaction for {$990.00} on XX/XX/XXXX. I have never used XXXX XXXX for anything. We called XXXX XXXX and they informed us that money was wired to XXXX XXXX in XXXX. I dont know anything about XXXX or anyone there. 1
and a XXXX XXXX XXXXXXXX Identity/Fraud Investigation letter . 1
and a XXXX XXXX. Even the time it's taking me to write this complaint is extremely difficult 1
and a XXXX. 3
and a yearly Borrower XXXX incentive in the amount of {$770.00} was received for the FHA XXXX loan modification that was improperly executed and partially processed. 1
and a {$0.00} balance. 1
and A-5 showing written acknowledgement by the previous lender which was still the lender on XX/XX/18 when the cashier 's check arrived 1
and Abandonments 3
and Abandonments ( for Individuals ) 1
and Abandonments ( for Individuals ). 1
and Abandonments clearly states if a creditor cancels a debt over {$600.00} outside of bankruptcy 6

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.