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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and a respect for the consumers right to privacy. XXXX a ) Abusive practices There is abundant evidence of the use of abusive 1
and a respect for the consumers right to privacy. XXXX XXXX XXXX Reasonable procedures It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit 1
and a respect for the consumers right to privacy. XXXX XXXX XXXX XXXX XXXX are consumer reporting agencies and I am the Consumer. I have the right to make sure my private information isn't shared which is backed by ( 15 USC 6801 ) which states It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect The privacy of its customers and to protect the security and confidentiality of those customers ' nonpublic personal information. ( Furnisher Of Information to credit agencies ) is a financial institution by definition under that title. ( 15 USC 1681 section 604 a section 2 ) states that In general Subject to subsection ( c ) 1
and a respect for the consumers right to privacy.,,EQUIFAX 2
and a respect for the consumers right to privacy.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,94585,,Consent provided,Web,2024-05-14,Closed with explanation,Yes,N/A,9010693 1
and a respect for the consumers right to privacy.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and a respect to consumers right to privacy. Transunion has been partial and assumed this role without my permission 1
and a retraction of the dispute by the person who made the dispute in the first place 1
and a schedule/identifier tying my specific account to any transfer the forward flow agreement ( and any amendments 1
and a score that had plummeted. 1
and a screenshot from my Chase app clearly displaying that the account remains visible and active internally. 1
and a screenshot of how the account appears twice on my credit report - once as closed 2
and a screenshot showing DFAS as my employers payroll processing agency. On XX/XX/XXXX 1
and a Second Set of Interrogatories directly addressing the XXXX s. To date 1
and a secure way to access my own credit information on my account!,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,071XX,,Consent provided,Web,2025-08-18,Closed with monetary relief,Yes,N/A,15341234 1
and a sense of hopelessness that I never imagined I would experience. 1
and a sense of personal violation. I am deeply distressed by this situation 1
and a service rep XXXX '' told me the balance transfer fee is not refundable. 1
and a settlement offer of {$750.00}. My husband and I each spoke with XXXX XXXX XXXX on XXXX and advised them that the letter they send in no way indicated evidence of a valid debt. We requested a signed credit agreement 1
and a signature can easily be forged by anyone. 2
and a significant amount of $ XXXX ) 1
and a significant part of the program has already been completed. 1
and a small fraction of the interest 1
and a solid financial background. 1
and a soon as the package arrived at the sellers location 1
and a statement as to why I was sending the information. Equifax and XXXX told me that I had to submit these documents in order to place a security freeze on my credit file and I did as they requested in a timely manner. 1
and a statement as to why I was sending the information. XXXX and Experian told me that I had to submit these documents in order to place a security freeze on my credit file and I did as they requested in a timely manner. 1
and A statement from the consumer that the information is not related to any transaction by the consumer. 1
and a statement from the remitting bank confirming that the funds were not fraudulent. 1
and a statement of the right to dispute the debt within XXXX days. 1
and a statement that the dispute results are based on your reinvestigation ( 15 U.S.C. 1681i ( a ) ( 6 ) ) 1
and a stop payment was placed on my application fees paid to XXXX XXXX. 1
and a strict no-refund policy. The payment 1
and a suitable resolution was reached. WF sold my mortgage to investors '' ( in a tranche of toxic mortgage assets ) and failed to inform me 1
and a supervisor named XXXX took over 1
and a supposedly waived {$500.00} standard security deposit ( later reduced to {$300.00} ). XXXX shared all deposits would be refundable at move-out. I moved into unit XXXX on XX/XX/XXXX and paid {$980.00} for my prorated rent due. After signing my initial lease 1
and a sworn affidavit attesting to the accuracy of my personal information. 3
and a sworn affidavit confirming the debts validity. 1
and a sworn statement under penalty of perjury 7
and a system that prioritizes security and trust.,,Chime Financial Inc,CA,92277,,Consent provided,Web,2025-10-06,Closed with explanation,Yes,N/A,16389933 1
and a termination notice documenting the work performed. 1
and a theft of my property. It also constitutes proof that the DA's charges of fraud 1
and a third card was sent to my home ( XXXX ) 1
and a third party. I then asked 1
and a thorough investigation into the misconduct of the representative who treated me so poorly. 1
and a timeline of our residence history. Not only did we provide our residence history ON OUR APPLICATION 1
and a timeline on which I can expect a resolution on this issue. 1
and a trade in was possible because I was no longer upside down. 1
and a unrebutted AFFIDAVIT stands as TRUTH IN LAW 1
and a US bank address certificate XXXX On XX/XX/XXXX 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.