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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and a fair opportunity to recover. 1
and a federal declaration of disadvantaged status that establishes my vulnerability to predatory lending.,,Exeter Finance 1
and a few lawsuits. 1
and a few moments later the ATM began beeping as if something was wrong. 1
and a few more. 1
and A final billing statement from the original creditor. 1
and a final decision on XX/XX/XXXX still stands. When I explained the specifics of where my bag was 1
and a final payment made on XX/XX/XXXX. The account was closed on XX/XX/XXXX. Reporting delinquencies on an account that was current 1
and a financial remedy for these violations. To date 1
and a formal apology.,,Portfolio Recovery Associates 1
and a formal claim for {$5000.00} in damages. 2
and a formal investigation into this misconduct.,Company believes the complaint provided an opportunity to answer consumer's questions,Albert Corporation,FL,33647,,Consent provided,Web,2025-12-09,Closed with explanation,Yes,N/A,17883411 1
and a formal response from a human representative. Failure to address this issue adequately may result in my pursuing further legal action and reporting these violations to the Consumer Financial Protection Bureau ( CFPB ) and other relevant regulatory agencies.,,Block 1
and a fraud by someone shouldve been limited to no more than {$2500.00} without a phone call to confirm the legitimacy of the transaction 1
and a fuel pump. Despite these efforts 1
and a full accounting and admission of the errors by the bank. I,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
and a full accounting and admission of the errors by the bank. I,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and a full chain of title 1
and a full description of the procedure used to verify the accuracy of the disputed information. 3
and a full rescission of the fraudulent contract.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,238XX,Servicemember,Consent provided,Web,2025-07-17,Closed with explanation,Yes,N/A,14706815 1
and a further liability for legal fees to be paid to any counsel which I may retain. Further 6
and a generic E-mail : XXXX '' Mail Younomics XXXX XXXX XXXX XXXX XXXX NY XXXX Email Support : XXXX I am not comfortable E-mailing such a company that has a XXXX XXXX and a generic E-mail with such sensitive information. This sort of unprofessional and sketchy company contact page emphasizes my point that this loan was predatory 1
and a good interest rate 1
and a grievance and appeals process to get benefits from the plans. However 1
and a gross violation of the implied covenant of good faith and fair dealing. 1
and a halt to any further IRS collections or offset actions until a full investigation is completed. 1
and a halt to foreclosure activity until compliance is verified.,,PLANET HOME LENDING 1
and a home loan due to Transunion. I want full compensation and my credit report fixed immediately. This man should be fired as well. Our conversation was nothing but a sick game to him. He thoroughly enjoyed being disrespectful to me and hearing my frustration. This is my life we're talking about! My future! My children 's future and safety of a home. This is very serious! This is NOT a game!,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and a Judge. 1
and a judgement was granted in XXXX 1
and a judicial determination that XXXX is the true lender on the loans 1
and a lack of continuity in communication. Throughout these transitions 2
and a lack of genuine care for the members who make this company possible. 1
and a lack of proper consumer protection protocols.,,EQUIFAX 1
and a lack of proper consumer protection protocols.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and a lack of proper validation of the debts. 1
and a lack of resolution or clarity regarding the status of my dispute. 1
and a late fee may not be imposed on you. ( attachment # XXXX ). 4
and a late payment may not be imposed on you. '' [ emphasis added ] Despite this clear notice to consumer 1
and a legal notice to inform me of my consumer rights. 1
and a legal settlement 1
and a legitimate callback number 1
and a lesson I am teaching my children regarding financing of homes 1
and a letter from my University confirming XXXX legitimacy of the federal student loan deposits. I contacted Citibanks XXXX XXXX XXXX by phone and email 1
and a letter summarizing the events and details of each inaccuracy due to ID Theft. I waited the legal given 30 days for EQUIFAX to respond. No response was given. 1
and a lien on the vehicle. This was a consumer credit transaction 1
and a link to ftc.gov resource titled Businesses Must Provide Victims and Law Enforcement with Transaction Records Related to Identity Theft. 1
and a litany of addt'l tangible and/or intangible compensatory damages for EACH TIME I MADE A TRANSACTION 1
and a live selfie done by me. Well 1
and a loan balance of XXXX. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.