2026 data Public-data reference. official source

Companies: X

Companies starting with X that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.0K companies starting with "X"

Showing 3.6K–3.6K of 8.0K

Sort by: Name Most Complaints Timely Response
Company Complaints
XXXX sent a Loan Estimate 1
XXXX sent her original request to XXXX ( in your office ) on XX/XX/XXXX for the check and additional documentation. She sent a reminder on XX/XX/XXXX. Just today she received the check from XXXX but NONE of the additional documentation that she requested. At this point there is nothing you can do that will ever make up for the stress and frustration that your organizations have caused my husband and me. 1
XXXX sent it in XXXX of XXXX 1
XXXX sent it to the company for its approval 1
XXXX sent me a letter ( attached ) where they boldly and falsely claim to have purchased this debt from the Original Creditor which is an outright lie. This is where I should mention that this same account is still currently being reported on my credit report by XXXX XXXX XXXX who 1
XXXX sent me an email 1
XXXX sent me an email confirming todays rate of 4.125 % on a 7/1 ARM but now with {$680.00} in total lenders costs 1
XXXX sent/transferred me to Recovery Area XXXX ( no manager name given ) in the Recovery Loans and Lines Department. XXXX 1
XXXX separate times. It is now 4 months later and I have not received correspondence to correct this issue. My credit score has dropped over XXXX points for the one discrepancy. My score went from a XXXX to a XXXX overnight. I am now getting declined for premier credit cards XXXX which I had no problems previously XXXX and my student loans payment has increased by 1 full point as there is an adjustable rate which is dependent on your credit score as a factor. This is costing me a substantial amount of financial distress. I feel that XXXX should remove the delinquent report immediately. Their website verbiage was misleading 1
XXXX services the loan 1
XXXX she reported the robbery to. The robbery took place at the shelter when she was out of her room. The shelter is not how you are thinking where a bunch of people are sleeping in XXXX room on bunk beds. No 1
XXXX should have ceased his debt collection efforts immediately upon receiving that letter. Instead 3
XXXX show high balance Status Update : Equifax showing XX/XX/XXXX XXXX showing XX/XX/XXXX XXXX shows XX/XX/XXXX XXXX. XXXX XXXX Account number XXXX Payment history errors that have not been corrected since XX/XX/XXXX : Equifax showing open date of XX/XX/XXXX but no payment history until XX/XX/XXXX Equifax is showing no reported payments on XXXX and XX/XX/XXXX 1
XXXX showing on time payments on those dates as payments all of XXXX and XXXX. 1
XXXX shows good standing since XX/XX/XXXX up until XX/XX/XXXX which now shows a charge off 2
XXXX shows {$2800.00} 2
XXXX Signed and dated 1
XXXX signed credit card agreement or XXXX personal guarantor agreement be used to verify my association and ownership of the account. I was advised that these documents were not available to validate the account or my ownership of the account. I contacted XXXX again by email asking for help to resolve the situation. XXXX referred me to XXXX XXXX 1
XXXX simply said we would see their decision in what happens next '' .. 1
XXXX Since I never gave consent for this information to be reported 3
XXXX since the account was opened 1
XXXX since XX/XX/XXXX. XXXX and XXXX have made several different payment arrangements with me as I attempt to manage my XXXX Bank private student loan and government student loans. I currently make monthly payments directly to XXXX and XXXX ( through automatic withdrawal from my checking account ). XXXX and XXXX have stated they will review my income annually and adjust my payment plan accordingly. 1
XXXX since XXXX 1
XXXX Sincerely 2
XXXX so we could pay our taxes. 1
XXXX so we could schedule a time for me to be educated on this specifically. It's important for me as the defendant to consult with my attorney experienced in debt collection and consumer protection laws to help me understand my rights and options in responding to this lawsuit with improper service ). 3
XXXX So. 2d 514 1
XXXX So. XXXX 1
XXXX sold our loan to Nationstar days before an offer was due to us 1
XXXX something. I tried to look up my email at the time and stated that I do not know. I asked if I could put her on another hold to find out this information. She demanded that I give her a number right then and there. I said ok XXXX. She sucked her teeth and stated that based on the previous information my XXXX XXXX could not be that high. She stated that I was giving her false information. I let her know that I was not giving her false information. Her tone was extremely accusatory. I let her know that again 1
XXXX spoke to XXXX my loan no updates or actions were taken to get this loan back on track. So I was transferred to XXXX XXXX customer service department. I am not sure what is going on with you guys on your end. Not only you are taking your sweet time getting this resolve you are charging me a tremendous amount. I would like the late fee waived off my account. Looking at my credit SPS still have not updated my credit report. It seems that your company it setting up for failure. Please contact me once the outcome has been taking care of.This is the letter that I sent to your company and so I decided to file for another modification I have a steady job so does my wife and I was denied for the modification. I want to keep my home and make it affordable.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING 1
XXXX SS XXXX DOB XX/XX/XXXX XXXX XXXX XXXX XXXX 2
XXXX stamped received by XXXX. XXXX. 1
XXXX Starpoints is a pretty big deal. 1
XXXX started to mislead and defraud me from day XXXX about their role as a Lender '' whom I will owe a substantial amount of money for 30 years period 1
XXXX Stat. 1 1
XXXX stated 1
XXXX stated he will place me on hold and try to get a hold of their Office of Consumer Affairs. Once back on the line 1
XXXX stated specifically that USBank had 1
XXXX stated that 1
XXXX stated that all XXXX loans for one borrower must be paid off. The max towards this is $ XXXX ( see Incorrect Numbers.pdf 1
XXXX stated that she was the only one I could speak with 1
XXXX stated that the VA would approve the loan because Im in XXXX half the month and if I make it my primary residence it meets the VA Intermittent Occupancy requirement. My second call was to XXXX Call Center again 1
XXXX stated that they had been verified and that they needed to account for the number of payments. She asked me to hold. After several minutes 1
XXXX stated that they had reviewed the information on their end and determined the debt to be accurate and due. This stance directly contradicts their earlier communication which confirmed the account had been cancelled and returned to the creditor. Notably 1
XXXX stated that this is company policy. I then inquired into when/how/where consumers are informed of these guidelines during the online dispute process 1
XXXX stated that this was a quick fix 1
XXXX stated that we could move forward into the Underwriting phase which would take another 2 weeks until closing. 1
XXXX stated to XXXX not to throw anyone under the bus 1
XXXX statement as is now showing on the CCMs website as unapplied funds ( see attached screenshot ). Again 1

About this letter-indexed view

This page lists every company beginning with the letter X that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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