Total complaints
1
Filed since Chas
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX sent me an email confirming todays rate of 4.125 % on a 7/1 ARM but now with {$680.00} in total lenders costs's complaint history from CFPB public records. 1 consumers have filed complaints since Chas. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Chas
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX sent me an email confirming todays rate of 4.125 % on a 7/1 ARM but now with {$680.00} in total lenders costs's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| yet at this point | 1 |
| State | Complaints |
|---|---|
| no points. This is on a 30 day lock. Now | 1 |
| Issue | Complaints |
|---|---|
| this is during holiday season and many offices were already closed. I had a difficult time to get a hold of other lenders. Despite the fact that Chase did not honor its initial offer and the monthly mortgage insurance is higher than elsewhere | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX sent me an email confirming todays rate of 4.125 % on a 7/1 ARM but now with {$680.00} in total lenders costs has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Chas, and the most recent logged activity is Chase requ, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX sent me an email confirming todays rate of 4.125 % on a 7/1 ARM but now with {$680.00} in total lenders costs reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "yet at this point", and the single most common underlying issue is "this is during holiday season and many offices were already closed. I had a difficult time to get a hold of other lenders. Despite the fact that Chase did not honor its initial offer and the monthly mortgage insurance is higher than elsewhere".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX sent me an email confirming todays rate of 4.125 % on a 7/1 ARM but now with {$680.00} in total lenders costs: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX sent me an email confirming todays rate of 4.125 % on a 7/1 ARM but now with {$680.00} in total lenders costs has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX sent me an email confirming todays rate of 4.125 % on a 7/1 ARM but now with {$680.00} in total lenders costs has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX sent me an email confirming todays rate of 4.125 % on a 7/1 ARM but now with {$680.00} in total lenders costs is "this is during holiday season and many offices were already closed. I had a difficult time to get a hold of other lenders. Despite the fact that Chase did not honor its initial offer and the monthly mortgage insurance is higher than elsewhere" in the "yet at this point" product category.
Read our methodology — how this data is sourced, computed, and verified.