| we found out about the sale from people coming by the house. | 1 | 0.0% | first they told us to send in a loan modification package with all of the proofs we did |
| we found out that our company 's new system did not send e-mail notification to customers automatically when a billing statement was created. However | 3 | 0.0% | I had received marketing emails from Kohl 's and Class Action Settlement emails. I had reported this problem to Customer Service and XXXX XXXX XXXX ( XXXX. XXXX ) and asked Kohl 's to send test emails ; however |
| we found out that we no longer had home owner insurance at all and that we needed to provide proof of insurance immediately or be fined and then given a mandatory company issued insurance that would cost {$380.00} a year with far less coverage as well as additional penalties for the lapse in coverage. However | 1 | 0.0% | Rushmore Loan Management bought our mortgage loan account from XXXX XXXX XXXX XXXX. The transfer of service went into effect on XX/XX/XXXX |
| we found that a lady named XXXX contributed to our Organization a Check amount of {$100.00} from Her personal checking account | 1 | 0.0% | we were unaware of the reason for the account being closed. My due diligence was starting to call the XXXX XXXX XXXX XXXX XXXX XXXX at ( XXXX ) XXXX ; fax ( XXXX ) XXXX. He was on leave and would return the week after. So |
| we found that my loans have almost doubled since I have been making payments.,,Navient Solutions | 1 | 0.0% | I was eventually enrolled into a gradual repayment program |
| we found the associate to be very rude and condescending as she threatened actions that would have adverse effects on our credit reports. It was then we began to feel harassed and quite stressed about the situation. I have repeatedly called XXXX XXXX at XXXX to open a better line of communication. I was sent to her voicemail only after being hung up on XXXX.,,HW Holding | 1 | 0.0% | we were contacted by Hunter Warfield via telephone for the purpose of collecting the debt in its entirety. We explained that we were in the process of contesting certain components of the debt with property management and were not really certain as to why a debt collection agency would be reaching out to us. We do not feel as though we are responsible for replacing the carpet as it was left in the same condition in which we received it. We have pictures and a move-in inspection that notes that there were stains on the carpet at the time we took occupancy of the apartment. The carpet was not new when we moved in. This was the point made in our original letter to property management. We were merely informed that a notation on the account would be made. We contacted property management who said it was now out of their hands which we found shocking being that we were waiting on a response from them. They then informed us that they responded to our letter via certified mail |
| we gave him the Citi XXXX Anywhere card and he processed the payment. At no time did he show us anything or discuss an alternate amount for payment. Once the Citi XXXX XXXX payment processed | 1 | 0.0% | we told the driver to add a tip for himself and to process the payment for XXXX XXXX. The agreed to price for transporting us from the XXXX XXXX airport to the hotel was XXXX XXXX. We first gave the driver the XXXX XXXX XXXX card for payment. He attempted to process it several times |
| we gave up on it ever going through. Please see attached file that shows how many attempts we tried together to get it to go through. Also | 1 | 0.0% | email responses |
| we generally do not answer calls from unknown numbers | 4 | 0.0% | on-time payments Phone call logs showing dates and times of contact Copy of vehicle title received from XXXX XXXX XXXX XXXX XXXX XXXX |
| we got a break on the intangibles tax. '' In refi # 2 | 1 | 0.0% | we closed on a third refinance with Better. We used a local law firm |
| we got a go ahead to double endorse '' the check in question and to have it deposited to XXXX XXXX 's account in JP Morgan Chase. We proceeded and deposited the check right there and then. The check got successfully cleared on XXXX XXXX | 1 | 0.0% | XXXX |
| we got calls from an XXXX XXXX ( sic? ). Hard to understand ( too quiet ) | 1 | 0.0% | such that other customers will not suffer double cashing of a check |
| we got denied again | 1 | 0.0% | XXXX |
| we had a pending QWR ( originally sent on XX/XX/XXXX ) for which we did not receive a response until XX/XX/XXXX. We could not sign the loan modification documents until the CFPB complaint was resolved. XXXX informed CFPB on XX/XX/XXXX | 1 | 0.0% | response to our first CFPB Complaint |
| we had a plan band referenced another comparable vehicle that would suit our needs | 1 | 0.0% | the XXXX was waiting for us outside with the sign ( SOLD ) in the dashboard. XXXX greeted us at the door and immediately grabbed our keys |
| we had a relatively bad traffic accident but were fortunate that we did not get hurt. It is our suspicion that the accident was caused by one of several mechanical issues we encountered while on our trip. The only damage was to the front | 1 | 0.0% | VA my girlfriend and I were on a one-way trip to XXXX |
| we had an appraisal selected for us XXXX and they were awful to work with! ) and we have no say in the matter.,,CITIZENS FINANCIAL GROUP | 1 | 0.0% | we have the ability to read reviews on restaurants |
| we had been set up to fail in the trial period even though we met the guidelines that had been set forth for us. Several requests to receive a response in writing outlining the specific reasons for the denial after we had successfully complied with the trial period went unanswered. | 1 | 0.0% | XX/XX/XXXX |
| we had been told there would be allowances made due to the roll-over/transition from XXXX and in the second we were relying on our bank to follow our written directive to increase the payment amount ( an increase of what amounts to approximately only {$50.00} ). | 1 | 0.0% | the accounting practices utilized by Carrington Mortgage were fully explained to us by XXXX in XX/XX/XXXX. During this phone conference |
| we had been using them for almost two years and paid them over {$45000.00} while our insurance was in use. Bank of America is still trying to get our money back | 1 | 0.0% | including emails and call records |
| we had bought a {$100.00} MasterCard gift card that is set to expire in XX/XX/XXXX. Please see the attached card and its packaging. As the expiration date on the packaging says XX/XX/XXXX | 1 | 0.0% | I would like to bring your attention to my struggle I am having regarding the MasterCard gift card. I am losing trust in the MasterCard gift card |
| we had cosigned a mortgage for the home of my sister-in-law | 1 | 0.0% | Ocwen Loan Servicing |
| we had established a previous HOE line with PNC in XX/XX/XXXX | 1 | 0.0% | XXXX and XXXX XXXX XXXX PNC XXXX XXXX XXXX XXXX XXXX at PNC XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX Dear XXXX XXXX I am writing to you today to bring to your attention a most disturbing and negative interaction my wife and I recently experienced with your financial institution |
| we had just moved our entire LIFE on XX/XX/XXXX | 1 | 0.0% | and corporate came in and decided we would. It's now over {$450.00} |
| we had loss of use to our home for XXXX months | 1 | 0.0% | the invalid recording of title and insurance |
| we had made all these improvements to our home with the goal of getting the house in order for our expected newborn arrival and with the financial goal to have our PMI removed | 1 | 0.0% | XXXX XXXX from XXXX XXXX XXXX XXXX XXXX XXXX XXXX. This was the appraiser selected by Wells Fargos ' vendor |
| we had never been late on | 1 | 0.0% | one year after I was laid off and unable to find work |
| we had never once had an issue with any late payment to our credit union | 1 | 0.0% | in XX/XX/XXXX |
| we had no choice but to default on these unmanageable loans. This decision was not made lightly | 1 | 0.0% | my family has faced financial challenges trying to meet the sizable monthly payments on two student loans. My daughter and son are the borrowers |
| we had no choice but to file for bankruptcy. Obviously | 1 | 0.0% | which both XXXXXXXX XXXX and XXXXXXXX XXXX refused to do |
| we had no choice. We met their deadlines all three times. And | 1 | 0.0% | the FCRA |
| we had no clue that anything was out of order. | 1 | 0.0% | XX/XX/XXXX |
| we had no idea he still had in his possession. Also the bankruptcy payments were still coming out of my check and being made to the mortgage company ( until XX/XX/XXXX they stopped accepting them ). We believe that this entire situation could have been avoided if we were represented properly. | 1 | 0.0% | which we thought Attorney XXXX was handling our case per his previous conversation with my wife. In XX/XX/XXXX we received a letter from XXXX XXXX 's office stating do not ignore this notice |
| we had no other choice but to withdraw our application which resulted in losing {$450.00} for our appraisal fee and find a new lender ASAP. We were able to find a new lender | 1 | 0.0% | which is the biggest complaint of all with this company |
| we had no reason to believe that we should go to the tax office to pay our taxes. | 1 | 0.0% | they told us the taxes were paid in full. They completely ignored the delinquent notice. They asked no questions about the notice |
| we had not even been aware of the fraudulent activity within this 30-day window | 1 | 0.0% | an unknown person fraudulently used my husbands drivers license to wire transfer money three times out of our joint personal account. This account is with Chase Bank. The transfers were not flagged and we were not notified of the transfers. Early this year |
| we had not heard back from them since XX/XX/XXXX. That is over three weeks without response when we were just a couple months away from a major international trip. After notifying the Merchant | 1 | 0.0% | we began ramping up planning efforts for our trip. This planning required close coordination with the ever-changing travel rules and regulations due to the pandemic ; our large group ; and ( most importantly ) the Merchant. Throughout this process |
| we had not made a mortgage payment in 47 days. | 1 | 0.0% | our XXXX |
| we had nothing to hide so I immediately sent an unredacted copy. | 1 | 0.0% | NMLS # XXXX |
| we had over {$700.00} in our account | 1 | 0.0% | '' and during the refinance |
| we had several bills due and expected to use the funds. Because of the hold '' we had to transfer assets from another external account to ensure we could pay our bills somewhat on time. I work very hard to have an XXXX Credit Score | 1 | 0.0% | because we know the check is valid |
| we had submitted all the necessary information. He advised us that limitations could take as long as 180 days to clear so we asked to get more information about the limitation and speak to someone. | 1 | 0.0% | upon observing problems with our XXXX transactions ( primarily that we were not able to pay for shipping labels in XXXX shipping |
| we had the funds in our account to cover the other subcontractor. | 1 | 0.0% | I called Shellpoint and told them that we still had not received checks. I told them not to cancel the prior checks but to send out another set in the meantime as it was imperative that we have access to our funds so that we can make payments. The painter went into the XXXX XXXX house and painted while we were out of town - the bill totaled {$5500.00}. It was due XX/XX/XXXX. I had to reach out to the painter and explain that we were having a problem with the HELOC checks and could not pay him until it got resolved. In the meantime |
| we had them draft a letter for us that stated the banks current dilemma and our accurate information for our account. We provided that letter in our Credit Bureau disputes | 1 | 0.0% | XXXX XXXX XXXX XXXX generously offered a payment delay option for our HELOC account where all of our payments would be pushed back. However |
| we had to ask for XXXX extensions beyond the XXXX day contract | 1 | 0.0% | Planet Home Lending continued to ask for documents that he was already provided |
| we had to do an open conversation about my business in public because of the situation the world is in the present time Corona virus and all my personal information was among the public I was embarrassed and confused why they refused my payment to payoff this credit card I was destroyed in my heart and didn't know what else to do | 1 | 0.0% | the following Monday I called to make sure they posted my final payment and I was shock to hear that my payment was sent back to my account because it was a fraudulent account and they could not accept it |
| we had to go ahead with letting the appraiser come into our home | 1 | 0.0% | but we were not told that on the phone when we called. Throughout this process we did not get calls and neither did XXXX XXXX XXXX. They said we just needed to notarize |
| we had to move to start using XXXX '' which when we called in about this | 1 | 0.0% | my card was no longer being charged |
| we had to pay the {$350.00}. We cancelled the contract for future work | 1 | 0.0% | XXXX XXXX XXXX XXXX. We had to pay the {$350.00} restocking fee |
| we had to pull {$600.00} from individual ATMs and wire each other to do the same from a different bank and account. | 1 | 0.0% | going two years back to XXXX / XX/XX/XXXX - while in film production |