Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we had to move to start using XXXX '' which when we called in about this's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we had to move to start using XXXX '' which when we called in about this's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my card was no longer being charged | 1 |
| State | Complaints |
|---|---|
| we were told the same thing Equifax had told us | 1 |
| Issue | Complaints |
|---|---|
| I document and report every changed that happens on all three of the credit bureaus. And at present and based on what I have been documenting since our loan transferred to XXXX on XX/XX/2019 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we had to move to start using XXXX '' which when we called in about this has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This is wh, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we had to move to start using XXXX '' which when we called in about this reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my card was no longer being charged", and the single most common underlying issue is "I document and report every changed that happens on all three of the credit bureaus. And at present and based on what I have been documenting since our loan transferred to XXXX on XX/XX/2019".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we had to move to start using XXXX '' which when we called in about this: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we had to move to start using XXXX '' which when we called in about this has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we had to move to start using XXXX '' which when we called in about this has a 0% timely response rate to CFPB complaints.
The most common issue reported against we had to move to start using XXXX '' which when we called in about this is "I document and report every changed that happens on all three of the credit bureaus. And at present and based on what I have been documenting since our loan transferred to XXXX on XX/XX/2019" in the "my card was no longer being charged" product category.
Read our methodology — how this data is sourced, computed, and verified.