2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 7.3K–7.3K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
why is it not being approved again? Yet the offer to BOA is still exactly the same as the previous offer? I truly feel that this has been extremely disheartening 1
why is it still on my credit report. 1
why is it taking almost a year for Mohela to review forms that would take XXXX at the most two weeks? Second 1
why is n't this information listed on the website so loan participants would be aware?,,AES/PHEAA,VA,22203,,Consent provided,Web,2017-11-17,Closed with explanation,Yes,N/A,2731841 1
why is Navy Federal seeking debt collection? 1
Why is only the month of XXXX 3
Why is only the month of XXXX and XXXX reported in the Balance Histories? 2
why is the error happening 1
why is this not disclosed on their website that is easily accessible or how is it not sent out when you are late on the payment? How is this legal?,,FIFTH THIRD FINANCIAL CORPORATION,OH,44138,,Consent provided,Web,2023-07-07,Closed with explanation,Yes,N/A,7218175 1
why is this not verified accurately experian? <<<<<<<<,,EQUIFAX 1
why is this not verified accurately experian? <<<<<<<<,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,77546,,Consent provided,Web,2020-11-30,Closed with explanation,Yes,N/A,3982017 1
why is this not verified accurately XXXX? <<<<<<<<,,CBC Companies 1
why is USAA supporting criminal activity and not their loyal customer? I was told that if I wanted to have any hope of being successful in my dispute I would have to get another locksmith in to review the work of the first merchant ( who was not a licensed locksmith ) and provide documentation of the shoddy work of the first merchant to USAA. Since the merchant truly did shoddy work I have complied with this request. USAA requested that I provide the paperwork before the end of the month. I explained that this may not be possible as I was working and may not be able to schedule the locksmith for before the end of the month. I did manage to get a letter from a reputable locksmith ( contained with this document ) after the end of XXXX referencing the shoddy work of the prior merchant. The situation as it turns out is worse than I thought so I am now disputing the entire charge of {$960.00} and would like a dispute of this amount opened up in my file. So far this has not happened. 1
why is XXXX saying they dont do them? interesting misleading claims between 2 employees in the office of the president? who is correct? 1
why is you account balance higher than your principle? '' This ca n't be right. '' Is this a mistake? '' They all could see that I was getting XXXX over 1
why isn't this stated clearly on the statement? It seems like this system is designed to trip people up so they can collect more late fees. Customer service is poor and it is very difficult to get through to someone.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MI,48111,,Consent provided,Web,2018-11-21,Closed with explanation,Yes,N/A,3080113 1
why must he suffer from a sub-prime interest rate at over double the current rate? 1
why my account was closed 1
why my accounts are under investigation 1
why not and where did the {$5700.00} claim to XXXX come from? I did NOT receive the 25 % deduction in my P & I 1
why not come out of Chase 1
why not consider forbearance if you are having trouble paying the Standard amount? We are sorry your monthly payments are unaffordable 1
why not let the CFPB help me 2
why not? 1
why now would they decide to withhold funds from a legitimate check issued by my insurance company? 1
why recovery efforts were not completed 1
why should a bank/credit card company be allowed to hold a credit balance 1
why should i have to be penalized.,,CLGF Holdco 1 1
why should I have to pay money when I am the victim and I got robbed. they're not taking my story seriously and they're not doing their job or anything to help or fix it. I gave them the police name and number and I told them to get the surveillance from him. Talk to him. and I don't know what to do. they closed my case multiple times 1
why should I have to pay the loan back? From there 2
why should I keep the same address? Bank of America lied to me and discriminated against XXXX XXXX Why ameicans can change address but legal XXXX can not? I need them to appologize for wasting my working hours 1
why should I the consumer have to be frustrated during the process! I have spoke to countless agents on the account 1
why should they answer to me? However 1
why should we be responsible for the fees and penalties? 1
why shouldn't I? 1
why the charges were extremely high for rear brakes. It was during this time that XXXX informed us that rear rotors were also installed. I was immediately shocked and upset that parts were installed without my consent and knowledge. It was during this conversation that I discovered that XXXX XXXX had installed front rotors during my XX/XX/XXXX visit also without my knowledge or consent. My fianc and I told XXXX that XXXX never said that rear rotors were being installed. I insisted that XXXX call XXXX to confirm what was said. I was initially charged {$220.00} for rear rotors. XXXX was supposed to refund the money for the unauthorized parts in full. However 1
why the office didn't retain the guy info to go after him too 1
why the previous representative sent me to him instead of the supervisor 1
why the recording of record is not sufficient. Please advise me if we are missing something. '' I called WFGLS and spoke with their Recording Manager 1
why the scheduled {$1000.00} payment on XX/XX/XXXX and successfully completed XX/XX/XXXX payment was returned? And where the {$1000.00} funds was sent and a complete transaction history including all notes and case number by mail? Why did they process a payment that was not authorized by me XX/XX/XXXX to XXXX XXXX ; and retry the unauthorized payment through XXXX XXXX on XX/XX/XXXX? 1
why the signatures on the transaction ticket were not mine or anyone I know 1
why the XX/XX/XXXX debit attempt occurred 1
why they didn't notify me during the small window to fix an honest mistake? This actually demonstrates bad faith on their part 1
why they do not update an individuals name when that name change happened 10 months ago and was filed with the Social Security Administration 1
why they dont apply it they did the first time on the other credit card this time it is small credit card and they just keep adding charges to authorize charges. I want my money back and clear my credit report of lies.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,92130,Servicemember,Consent provided,Web,2024-03-04,Closed with non-monetary relief,Yes,N/A,8482980 1
why they had converted my -interest only loan to a 10 year note. 1
why they may have been rejected 1
why they needed to be contacted 1
why they restrict my account? I need my money.,,JPMORGAN CHASE & CO.,NY,10003,,Consent provided,Web,2019-12-16,Closed with explanation,Yes,N/A,3468751 1
why this process has been delayed. Mohela~~s explanation of the consolidation process and status of my loans does not adequately explain ( in a clear and concise way ) why this process has been delayed and continues to not be resolved. I also requested an explanation as to why my account was placed in forbearance. I have yet to receive an explanation. It is very distressing waiting in limbo for a situation that should have already been processed to its fullest extent. 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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