why should I have to pay money when I am the victim and I got robbed. they're not taking my story seriously and they're not doing their job or anything to help or fix it. I gave them the police name and number and I told them to get the surveillance from him. Talk to him. and I don't know what to do. they closed my case multiple times

What the CFPB Record Shows About why should I have to pay money when I am the victim and I got robbed. they're not taking my story seriously and they're not doing their job or anything to help or fix it. I gave them the police name and number and I told them to get the surveillance from him. Talk to him. and I don't know what to do. they closed my case multiple times

why should I have to pay money when I am the victim and I got robbed. they're not taking my story seriously and they're not doing their job or anything to help or fix it. I gave them the police name and number and I told them to get the surveillance from him. Talk to him. and I don't know what to do. they closed my case multiple times has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Next, and the most recent logged activity is Next I mad, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, why should I have to pay money when I am the victim and I got robbed. they're not taking my story seriously and they're not doing their job or anything to help or fix it. I gave them the police name and number and I told them to get the surveillance from him. Talk to him. and I don't know what to do. they closed my case multiple times reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so we figured out exactly which ones were fraudulent and which ones were not then I realized that two of them we're actually from me", and the single most common underlying issue is "they told me it didn't add up they said they saw me on camera which doesn't make sense because I didn't use my card. My card was stolen the only card that I got is my new one. I canceled that old stolen debit card and I received a new card. I used that new card and I'm thinking that they saw me use that new card and thought that it was me the whole time. But that's NOT TRUE AT ALL. I don't know why they say it doesn't add up? or why they don't believe me? I wouldn't lie about something like this. It was very devastating to me to have my own brother steal my money like that. I am a single mother on XXXX and I'm a Christian and I try to do the right thing. and all I do is help him out and he screwed me over so did the bank.They charged me {$750.00} and put me {$400.00} negative in my account. They want me to pay. Why would I have to pay any money for getting robbed and taken advantage of. I just got robbed and they're asking me for more money than what was stolen. I don't have money like that... that was all the money that I have... I am low income and I feel like the bank just screwed me over".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating why should I have to pay money when I am the victim and I got robbed. they're not taking my story seriously and they're not doing their job or anything to help or fix it. I gave them the police name and number and I told them to get the surveillance from him. Talk to him. and I don't know what to do. they closed my case multiple times: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.