2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 6.9K–6.9K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
who have stuffed themselves silly with all sorts of bailout money while engaging in share buybacks - looking at you XXXX XXXX ) are screwing customers for no reason. These deceitful business practices should NOT be allowed to continue,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
who have traveled to XXXX in attempts to rectify the situation.,,WESTERN UNION COMPANY 1
who held power of attorney was ignore as well. 1
who helped to file the complete Loss Mitigation packet 1
who helped to start an investigation which was supposed to complete in several business days. Hearing no further result after five days 1
who I believe they called themselves XXXX. When I called 1
who I believed to be a legitimate customer service representative for XXXX XXXX had me do a screen share using the app 'XXXX XXXX ' 1
who I can ask to expediate the refund request 1
who I don't live with 1
who I had difficulty understanding & who had difficulty understanding me 3
who I have received a call from XXXX XXXX ( on XX/XX/XXXX ) but no paperwork yet. This is still being reported to XXXX at this time. XX/XX/XXXX 1
who I learned lives and works from her home in the XXXX XXXX XXXX XXXXXXXX ) 1
who I spoke with approx. XXXX. PT on XXXX/XXXX/2016 1
who I was not even using. They would have let me know if anything weird like that happened 1
who I will highlight have shown a long history of financial ruin and continued drug abuse 1
who I worked out the details with of what happened 1
who identified herself as a district manager 1
who identified herself as a Manager 1
who in face is notified in writing that no further payment is necessary 4
who in her condescending and rude tone continues to tell me 1
who in turn attempted to reach the host but could not. We tried to do this as midnight approached 1
who in turn faxed it immediately to their national office [ this 1
who in turn got Mr. XXXX involved. ( FYI : It is perfectly legal to record phone calls in the state of KY as long as one of the parties is aware of it ) If I learn Mr. XXXX called my former spouse 1
who in turn notified the buyer and arranged for a return of his deposit and release from the purchase and sale agreement. XXXX XXXX XXXX again placed her home on the market. 1
who in turn spoke to the Vice President of Communications. XXXX is sympathetic 1
who indicated she was part of a customer service department. 1
who indicated they would document the call '' but that no remedies of any type would be extended.,,CITIZENS FINANCIAL GROUP 1
who informed him 1
who informed me that Citibank would not return my {$1500.00} 1
who informed me that he was going to re-issue statements for XXXX and XXXX. He would similarly issue a statement for XXXX. FedLoan would then recognize these payments for forgiveness. 1
who informed me that I did not need to reaffirm the loan since I had never declared bankruptcy. ( XXXX also informed me that he had tried to contact Quicken several times prior to XXXX passing to reaffirm on XXXX behalf but never received a response from Quicken. Ironically 1
who informed me that I was three months behind in payments. I had absolutely zero emails 1
who informed me that insurance coverage was in fact not renewed 1
who informed me that my case is currently under review by the Executive Office. However 1
who informed me that she couldnt help me because I had done XXXX transactions in the past to those folks 1
who informed me that she had no idea when or if my check would be written 1
who informed me that the funding would occur on Tue 2
who informed me that the payment had been made 1
who informed me that there was nothing further to be done and that he was the final point of contact in this matter. When I requested documentation of our conversation 1
who informed me that they had sent the money back to my Chime Debit Card.. I asked the rep to send me an email stating this.. They sent it 1
who informed me that XXXX was going to re-send the {$7500.00} to KeyBank but could not provide me a timeframe as when this transfer would occur and would have another manager contact me within 1-2 business days to provide an update. However 1
who informed me they had never sent any invoice or payment request. 1
who initially portrayed she worked for the state of California 's MCTR program-and not a private company 1
who is a member of the Chase customer relationships group. He informed me that my modification application was being evaluated by the underwriters and that I should call back on XXXX XXXX to find out the status of the request. 1
who is a respectable XXXX seller 1
who is a total stranger to me ) without my permission. Therefore 1
who is a US citizen. Only her income would be counted ; however 1
who is affiliated with XXXX XXXX XXXX AND RECEIVED A MORTGAGE ASSIGNMENT FROM XXXX XXXX XXXX. 1
who is also a debt collector who claims to collect on what appears to be the same debt. The simultaneous involvement of two different agencies for the same alleged obligation has caused significant confusion as to who legitimately owns the debt; considering your company or FMS has never clarified the relationship between your offices. 1
who is also affiliated with XXXX XXXX in XXXX XXXX XXXX and resides in XXXX XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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