| who explained the standard process for resolution for this type of situation | 1 | 0.0% | held the line for an extended amount of time |
| who explained to me how to fill out the form. | 1 | 0.0% | the email says that if for any reason I am unable to complete the form |
| who explained to me that LoanCare posted {$3300.00} to my escrow account on XX/XX/XXXX in error. She further explained that the error wasnt caught until XX/XX/XXXX when the {$3300.00} was withdrawn from my escrow account ; which put the escrow account into a negative status because of an escrow reimbursement that was made to me in XX/XX/XXXX. I asked why and how this occurred | 1 | 0.0% | along with the update of events that have been occurring since : Subject : Loancare LLC. Mismanagement of Mortgage Escrow Account I am writing regarding my mortgage servicer |
| who failed to uphold his part of the contract to provide accommodations. So I ended up not taking the room and sought other housing. | 1 | 0.0% | a farm on the property was not disclosed |
| who felt it appropriate to tell me we can call whoever we want until we are satisfied '' and when I told her I had been called over XXXX times | 1 | 0.0% | OH. I have notified them several times that it 's the wrong number due to 1. I am not who they ask for and 2. I closed my Discover account 5 months ago due to their ineptitude. I also came across a web board where dozens of people have had the EXACT same thing of being continuously called by Discover & asked for the same people ( XXXX XXXX |
| who FINALLY did the diligent research I had requested for 90 days and discovered the branch had misplaced my XX/XX/XXXX payment made in cash | 1 | 0.0% | for the months of XX/XX/XXXX |
| who for exorbitant legal fees paid by XXXX XXXX XXXXXXXX with joy continuing to be defrauding and misleading XXXX Floridas Circuit and Bankruptcy Courts. | 1 | 0.0% | disreputable institutions Previous four other law offices after realizing how immoral and dishonest Plaintiff way of action are |
| who foreclosed my property | 1 | 0.0% | I began receiving calls on my mobile phone and home phone |
| who Friendly Finance reports to. | 1 | 0.0% | I feel that Friendly Finance is exploiting my credit rating -- which is not good right now -- and essentially ensuring that they make an excessive profit from my credit standing my 1 ) Only reporting my payment history to ONE credit bureau |
| who from my understanding is a XXXX. He advised he could not account for the balance of {$110000.00}. He did state that he would put in a message to your research department | 1 | 0.0% | I asked to speak to a XXXX |
| who gave her name as something unintelligible | 1 | 0.0% | XXXX XXXX |
| who gave her the same response the payment was being returned. This is just horrible customer service | 1 | 0.0% | but instead transferred me to a fast busy. I then called back and spoke with another representative |
| who gave her XXXX and crutches and put on an aerodynamic boot. And to me XXXX XXXX XXXX } I saw the XXXX and he referred me with the XXXX. For this incident I am gooiont to be XXXX XXXX XXXX THE RETINA THAT WAS INJURED BY THE FEARFULNESS AND STRESSS THAT WE got in XXXX XXXX.,,JPMORGAN CHASE & CO.,TX,79936,Older American,Consent provided,Web,2021-04-20,Closed with explanation,Yes,N/A,4312643 | 1 | 0.0% | was delayed a lot ( 4 hours ) |
| who gave them the right to allocate that payment? Same thing to my XXXX purchases that had the due date of XX/XX/XXXX. They just allocated my XXXX statement payment to my XXXX purchase. | 1 | 0.0% | I just thought this was confusing. It totally messed up my plan. Then I realized |
| who got on the phone second | 1 | 0.0% | were it not for one final thing. They informed me they would be reporting back to Discover what I said and ended the call |
| who had a duty to ensure the accuracy and legality of this FHA-insured loan. I am asking the CFPB to refer this origination for full audit and enforcement | 1 | 0.0% | NMLS # XXXX ) FHA regulations require a borrower to contribute a minimum of 3.5 % of the lesser of the XXXX Texas Department of Savings and Mortgage Lending ( SML ) disclosure and origination standards- XXXX XXXX |
| who had no ability to do anything more. He told me he took my complaint | 1 | 0.0% | I phoned Chase to inquire why the transaction had not occurred and I learned that the transaction had been cancelled because Chase tried to phone XXXX and could not reach anyone at the bank to verify my ownership of the originating account. This seems odd. I never received any email alerting me of any difficulty with the transaction. I never received any email alerting me that my transaction was cancelled. I have the Chase app |
| who had no clue of the process and XXXX XXXX | 1 | 0.0% | the last few mediation meetings resulted with Wells Fargo 's attorney remaining clueless on the fact that the loan was currently under review with Underwriters. We not only have to call and confirm that everyone is on the same page |
| who had no interest in helping resolve the issue | 1 | 0.0% | in XXXX |
| who had no knowledge about our agreement and refused to give me the {$100.00}. | 1 | 0.0% | Chase increased the annual fee to {$550.00} for this card |
| who had our application announced that they were going back to the XXXX XXXX offer that I brough in since they could not find a better deal for my daughter | 1 | 0.0% | we indicated to the selling agent |
| who had previously assisted me. He was as shocked as I was on the current status and began the process to get this rectified again. | 1 | 0.0% | as I was assured that it was really fixed this time |
| who had represented to me that he was going to apply for a mortgage loan with them. I was deceived in believing that the mortgage was made for both property owners ; Mr. XXXX and me. However | 1 | 0.0% | financial institution statement |
| who had such a heavy accent I could not understand what she was saying but did understand that she kept telling me it was the 120 credit card machines I had tried to use the card at | 1 | 0.0% | as the previous two |
| who had the most sweet | 1 | 0.0% | he then disconnected the call. I called back and talk to XXXX who was extremely rude to number XXXX. I then was hung up on her and put on the phone call back and was connected to XXXX ticket number XXXX who hung up on me and lied XXXX also hung up on me. XXXX after assuring me that he would never do such a thing and he also told me that you guys dont even have an email address to reach. XXXX was very interesting. XXXX he tried to give me a false ticket number in the first XXXX seconds of our conversation to which I called him out |
| who had to reset my account multiple times before I could finally gain access. As part of that process | 1 | 0.0% | and waited on hold for more than 3 hours cumulatively. I tried different BBVA supplied customer service numbers. On one |
| who handled the financial transactions | 1 | 0.0% | the actual modifications were executed by various entities |
| who handles XXXX XXXX | 1 | 0.0% | I received another invoice |
| who has a credit account with Barclays | 1 | 0.0% | and in violation of XXXX |
| who has a great personality | 1 | 0.0% | XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX wrote : XXXX Thanks for taking the time today to acknowledge my frustrations. Its a tough situation I am in and in my {$39.00} consultation |
| who has absolutely no responsibility for the debt | 1 | 0.0% | for XXXX on the dollar |
| who has all my account information. | 1 | 0.0% | my card and documents regarding the card |
| who has also stated the account was fraud. They have a social security number | 2 | 0.0% | Experian has been going back and forth with me for months about an XXXX account that has been open for 3 years |
| who has been very helpful and professional in the past | 1 | 0.0% | that I had written bad checks in an attempt to make a payment |
| who has carried out due diligence under the Anti-Money Laundering and Countering Financing of Terrorist Act 2009 and what actions s/he has taken in relation to this account. | 1 | 0.0% | I also need the following : 1 ) Accounting ledger |
| who has chosen to also act untouchable replying to emails asking for help with the response of | 1 | 0.0% | over a year after making all payments on time and still with 100 % perfect credit and she refused to help. She was contacted and then led me on for months on end and beyond the point of rates going up in XX/XX/XXXX. She then become very politically driven to blame Trump '' for why I could not refinance and why rates went up. This was less than days after his inauguration. Since then |
| who has filed an internal complaint on my behalf. I expect Chase to address this matter transparently and in good faith. | 1 | 0.0% | I have no documentation explaining : How the fraud occurred Why alerts failed Why Chase closed the claim How Chase reconciled conflicting subpoena responses Why I was denied escalation or supervisory review I Requested Action I formally request the following within XXXX business days : A complete copy of the final claim report and investigative findings Documentation showing : Dates |
| who has handled our complaint from the beginning. I sent the QWR to the proper place | 1 | 0.0% | TO FORECLOSE ON US AND PROFIT FROM OUR DEMISE. Their failure to disclose they waived our final inspection |
| who has more authority. | 1 | 0.0% | I called back to confirm that the adjustments were still going through and Citi said there was an issue in the back office '' and they needed to file a new request. After a few more weeks of back and forth |
| who has never been late with her mortgages in over 12 years | 1 | 0.0% | XX/XX/XXXX |
| who has no supervisor | 1 | 0.0% | Sunbit ( lender ) has NO verifiable phone or address for XXXX XXXX XXXX |
| who has not been helpful. | 1 | 0.0% | according to HUD guidelines |
| who has not been involved with this process at all.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NM,87114,,Consent provided,Web,2019-09-20,Closed with explanation,Yes,N/A,3381428 | 1 | 0.0% | but they are still demanding the document. My ex-husband and I have a non-existent relationship ; I am the sole provider and have been paying for the home since our divorce without any help from him. He hates me and has previously tried to cancel my plans for a loan modification. Again |
| who has verified my reports and is aware of the credit-related harm I am experiencing due to unlawful reporting. | 1 | 0.0% | 605B |
| who has XXXX | 1 | 0.0% | XXXX These XXXX companies work together to collect payment for debts not owed. I paid XXXX not realizing until later it was not actually owed by my XXXX XXXX XXXX daughter |
| who have insulted themselves | 2 | 0.0% | through the hundreds of mailed mortgage statements and foreclosure notices |
| who have issued false statements ( such as my waiving my rights to an appraisal | 1 | 0.0% | Bank of America Complaint Specialist XXXX XXXX has telephoned me three times |
| who have not only dismissed my concerns but have also resorted to unprofessional conduct by hanging up and even laughing at my requests for resolution. | 1 | 0.0% | Experian LLC |
| who have now been jacking me around for a year | 1 | 0.0% | this happened again |
| who have participated in the transfer of funds | 1 | 0.0% | XXXX. The funds were wired first to XXXX ( domestic bank intermediary ) but never arrived at my account in XXXX. XXXX partners with JP Morgan Chase to provide the wiring services. The funds remain missing. I have numerous emails from XXXX support team advising that I contact XXXX to return the funds. XXXX refused to do so. I subsequently filed a complaint with the CFPB ( see complaint ID above ) and XXXX responded on XX/XX/XXXX |
