| we asked to discuss with them the fact that the artwork was not being delivered | 1 | 0.0% | and they initially blamed us for not accepting the delivery. They lied to us multiple times about the artwork. They lied when they said the XXXX was shipped in the original package |
| we attempt to call back immediately but can not reach anyone. We are then asked to dial the operator | 1 | 0.0% | and are completely frustrated with this whole ridiculous process ''. We have had a short-sale buyer for the house since XX/XX/XXXX |
| we began planning for the missed payments that would become due once the forbearance expired. My husband was returning to work from two involuntary layoffs due to XXXX. It would have been hard to come up with the money without assistance. I began working on our application with XXXX. The non-profit had proposed that they could pay up to six months in past due mortgage payments and up to three months of future payments once we were approved. They also stressed that our application needed to be processed quickly because their policy would only allow paying back six months | 1 | 0.0% | Virginia XXXX From : XXXX XXXX & XXXX XXXX XXXX XXXX XXXX XXXX XXXX |
| we began to receive requests for payment on the second mortgage from XXXX XXXX | 1 | 0.0% | we purchased our home. We were advised by our real estate representatives that the instrument we were best qualified for was a 20/80 loan with 20 % being a second loan of {$30000.00} and 80 % being the XXXX mortgage in the amount of {$120000.00}. On the second mortgage |
| we began working with another LO -R.E. from XXXX XXXX | 1 | 0.0% | about the XXXX ; we submitted a contract on a home nearby. We had already began the process months prior ; only needing an updated credit pull which was done on XX/XX/XXXX or so |
| we believe feedback from our customers helps us provide better service in the future. That 's why we want to thank you for taking the time on XXXX XXXX | 1 | 0.0% | & XXXX XXXX both said they would listen to the recordings of my 3 attempts to pay and get back to me but none have done that not done so yet when I CALL I GET AN ANSWEING MACHINE The miscommunication of the numbers of my account was due to an error of the bank employee 's |
| we believe that PHH presently is the owner of the Property and is responsible for all claims and liabilities associated with the Property and by its residents subsequent to the auction. | 1 | 0.0% | its representatives and lawyers ( collectively PHH ) and statements made to a number of individuals and official entities subsequent to the auction |
| we believed the letter was on its way that would explain how to proceed. | 1 | 0.0% | I called AmeriHome in XX/XX/XXXX after this letter was generated and the TPP canceled |
| we believed the matter had finally been resolved. | 1 | 0.0% | a representative from Chase 's back office department |
| we both need to accept recording from both parties and I hope they will resolve the problem. I have sent all the evidences and I hope Bank of America resolve the problem without talking to me because they do not want to be recorded by showing full transparency.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA | 1 | 0.0% | I received a phone call from Bank of America |
| We breached our contract. Were sorry. However | 1 | 0.0% | especially considering the uncertainty to the original agreement and the threats of collections from HFD. It appears contradictory to the roles defined in the initial contract. In the contract |
| we brought the car up there at XXXX - just six hours later. | 1 | 0.0% | we noticed the XXXX issue still was not resolved and now we were having additional issues with electronic components ( thermostat read XXXX degrees |
| we call in for clarification. We have been repeatedly told that we need to submit a new application if we want consideration for loan modification and that Shellpoint has not yet received all documentation from XXXX XXXX. That is a problem between Shellpoint and XXXX XXXX if that is in fact the case | 1 | 0.0% | XXXX XXXX has advised us to ignore the written correspondence which represents that we are in default |
| we called and were told that the agent can see the review as pending in the system | 1 | 0.0% | we called XXXX to fix the issue. The customer service agent agreed it appeared all of the payments should be qualifying |
| we called Barclaycard to follow up. After speaking with several customer service representatives | 1 | 0.0% | I paid my balance of {$3.00} in XX/XX/XXXX |
| We called CCM to find out about loss mitigation solutions. CCM told us that we only were to be given CCM 's loss mitigation products | 1 | 0.0% | we received a formal Letter of Delinquency |
| we called immediately. And we were told that once we began making regular payments again ( which we COULD NOT DO until the paperwork was signed and returned ) | 1 | 0.0% | we had regained enough confidence to begin making our mortgage payments again |
| we called in the payment for the 2 months | 1 | 0.0% | XXXX |
| we called lender and they advise they just need to execute an Appraisal which was part of the Guidelines set by FHA. Once the appraisal came in | 1 | 0.0% | the file was assigned to XXXX XXXX as a Home Reservation Specialist. As a general path |
| we called Statebridge Company again to ensure best delivery options and to attempt to make our XXXX payment again ; 2. Statebridge Company | 1 | 0.0% | we made several additional unsuccessful attempts to make or XX/XX/XXXX mortgage payment online ; 2. Placed call to Statebridge Company to : ( a ) address the problem we were experiencing in our attempt to make our XX/XX/XXXX mortgage payment ; and ( b ) to receive credit for our XX/XX/XXXX payment which Statebridge obviously applied to the wrong account |
| we called the bank | 1 | 0.0% | I contacted Gateway mortgage and was forwarded to a mortgage loan counselor. On the call |
| we called the bank to cancel the final payment of {$1600.00}. In subsequent emails | 1 | 0.0% | XX/XX/2022 |
| we called them again | 1 | 0.0% | still no update. We called the gift card customer service again |
| we called them and spoke with a XXXX. They were unwilling to provide us with additional support besides the Affidavit process. This Affidavit wants us to assume liability for losing a check we never received. We asked the XXXX if she had access to the tracking number | 1 | 0.0% | actions |
| we called XXXX to follow up. After speaking with several customer service representatives | 1 | 0.0% | I paid my balance of {$3.00} in XX/XX/XXXX |
| we called XXXX back at Express Check Advance telling her we had spoken with XXXX XXXX. XXXX was very rude again so we hung up and called XXXX XXXX back at XXXX. We told her how nasty XXXX 's attitude was and that we were just calling to get the payoff amount because we kept getting different payoff amounts | 1 | 0.0% | I went to XXXX. Over the phone |
| we called XXXX XXXX and spoke with XXXX regarding the check. At XXXX | 1 | 0.0% | we closed on our Mortgage with Mutual of Omaha as the lender and XXXX XXXX XXXX XXXX. At closing |
| we came back with the same reason how our mortgage would be 25 % more than we are paying now | 1 | 0.0% | we applied for Forbearance with the expectation I should have employment by then |
| we came to an agreement. This is an erroneous error and egregious for that matter. There was not even a decline in the amount owed. | 1 | 0.0% | XXXX and XXXX |
| we can assist enrolling you in automatic payments which is free of charge | 1 | 0.0% | Westlake Financial -- -- -- - Message : Hello XXXX |
| we can bypass providing all this tax information '' if I provide proof of income in the form of a self-wrote declaration letter. My wife inquired if this was standard procedure for student loan borrowers looking to switch to an IDR plan for the first time | 1 | 0.0% | I reached out to Nelnet Customer Service for clarification |
| we can complete your request to establish an escrow account. '' As mentioned above | 1 | 0.0% | our records indicate that |
| we can find a constructive resolution to these pressing concerns | 3 | 0.0% | I am facing significant challenges in securing approval for a vehicle |
| we can no longer offer PayPal services to you. | 1 | 0.0% | but in addition |
| we can not access your information at this time- please try again another time ''. | 1 | 0.0% | have nearly given up on being able to get anything done as EQUIFAX will not unfreeze my account. Again I have been online |
| we can not afford to go through the application process again. Now that we 've already sold our current home | 1 | 0.0% | with an appraised value of {$75000.00} |
| we can not disclose the reason for this action. | 1 | 0.0% | but the transaction was canceled manually by kraken. My account was closed |
| we can not disclose the reason. But don't worry | 1 | 0.0% | stopping me from depositing or withdrawing money from my account. I have contacted them many times over the past 2 months about these restrictions |
| we can not obtain from OFAC the license necessary to unlock our funds. | 1 | 0.0% | we received a letter from XXXX XXXX |
| we can not process a refund. '' XXXX gave me the same dead-end response that because Best Buy purchased the return label | 1 | 0.0% | XXXX told me to call Best Buy |
| we can not provide any more details or specific information regarding your account limitation or the activities that led to your accounts being limited. '' This opaque answer is dissatisfying for two reasons. First | 1 | 0.0% | I received a response from the XXXX indicating that Paypal had responded. In that response |
| We can not reconsider your application '' | 1 | 0.0% | they said that my application had been denied because they were unable to verify a physical street address. I was shocked because I was informed via email that I had until XX/XX/XXXX and when I had called the two times before to assist in completing my application they did not tell me the reason my application has not been completed was because I needed to provide more information. Instead they insisted that they had to fix some things on their end |
| we can not remove accurate information from your credit report. Billing statements and past due notices were sent to your online inbox prior to your account going over 90 days past due. This will provide you with an opportunity to contact us if you are past due and/or having difficulty making payments before negative reporting occurs. We have attached a copy of your Promissory Note as well | 3 | 0.0% | you state that we had incorrect contact information for you. Our records show that you had an email change on XX/XX/XXXX ; we see that since this date |
| we can not remove them from the credit reports. I informed her that this is in direct violation of the FCRA since they are furnishing the information! If they can furnish derogatory information then not only can they delete it | 1 | 0.0% | 2015. After much time and many transfers |
| we can not. I have asked to speak to a manager | 1 | 0.0% | which I did and they are charging me 5 |
| we can only assume that we have been discriminated against. I will extend to Bank of America 2 weeks from the date of this complaint to respond with an actual explanation and an apology. I believe it is my right to know why I would have a checking account closed. I have no outstanding bills or credit lines | 1 | 0.0% | I contacted Bank of America again and was directed to call the Risk Department at phone # XXXX. I spoke with several different people and eventually ended up with XXXX who |
| we can prove that we have always fulfilled our commitments to them in each loan | 1 | 0.0% | but we have not received any response from them. We have also requested that our taxes and insurance be escrowed |
| we can restore fairness | 2 | 0.0% | I humbly implore your intervention to enforce the relevant legal provisions and rectify these issues promptly. My sincere request is that you compel the listed creditors to expeditiously remove the unverified accounts from my credit report |
| we can set up a payment plan for you. It's unfair that if someone would have went an extra step further 6 years ago we would not be in this position. Now the bill is still unpaid | 1 | 0.0% | Why would I give you the wrong address when I have great insurance and it would have been paid ''. She just put the blame on me and hung up. I called my insurance co. and we called collection agency together to try and resolve. After more digging the insurance company said that the claim was purged '' and that they can try and get it unpurged '' but that I will not be responsible because of time frame and they had the wrong address. She also told me XXXX or I may not be responsible because of the statue of limitations and they will tell the collection agency that they can't collect from either of us. Approximately 30-days later I received a call from XXXX saying that they are not responsible because of the statue of limitations and that I'll be responsible. I said to her |
| we can still include it. This confirms it was added without my consent. | 1 | 0.0% | which would lower maintenance costs |
