Total complaints
1
Filed since Toda
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we called XXXX back at Express Check Advance telling her we had spoken with XXXX XXXX. XXXX was very rude again so we hung up and called XXXX XXXX back at XXXX. We told her how nasty XXXX 's attitude was and that we were just calling to get the payoff amount because we kept getting different payoff amounts's complaint history from CFPB public records. 1 consumers have filed complaints since Toda. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Toda
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we called XXXX back at Express Check Advance telling her we had spoken with XXXX XXXX. XXXX was very rude again so we hung up and called XXXX XXXX back at XXXX. We told her how nasty XXXX 's attitude was and that we were just calling to get the payoff amount because we kept getting different payoff amounts's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I went to XXXX. Over the phone | 1 |
| State | Complaints |
|---|---|
| which we were mislead into this fraudulent contract from the beginning by Express Check Advance 's manager XXXX XXXX. At XXXX we received a phone call from XXXX XXXX telling us that the payoff amount was {$1000.00} which we informed her was not what she told us at XXXX XXXX today. XXXX XXXX then told us that Express Check Advance 's corporate office made that decision | 1 |
| Issue | Complaints |
|---|---|
| we called XXXX XXXX at XXXX telling her about XXXX XXXX nasty attitude and the way she talked to people | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we called XXXX back at Express Check Advance telling her we had spoken with XXXX XXXX. XXXX was very rude again so we hung up and called XXXX XXXX back at XXXX. We told her how nasty XXXX 's attitude was and that we were just calling to get the payoff amount because we kept getting different payoff amounts has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Toda, and the most recent logged activity is Today on X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we called XXXX back at Express Check Advance telling her we had spoken with XXXX XXXX. XXXX was very rude again so we hung up and called XXXX XXXX back at XXXX. We told her how nasty XXXX 's attitude was and that we were just calling to get the payoff amount because we kept getting different payoff amounts reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I went to XXXX. Over the phone", and the single most common underlying issue is "we called XXXX XXXX at XXXX telling her about XXXX XXXX nasty attitude and the way she talked to people".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we called XXXX back at Express Check Advance telling her we had spoken with XXXX XXXX. XXXX was very rude again so we hung up and called XXXX XXXX back at XXXX. We told her how nasty XXXX 's attitude was and that we were just calling to get the payoff amount because we kept getting different payoff amounts: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we called XXXX back at Express Check Advance telling her we had spoken with XXXX XXXX. XXXX was very rude again so we hung up and called XXXX XXXX back at XXXX. We told her how nasty XXXX 's attitude was and that we were just calling to get the payoff amount because we kept getting different payoff amounts has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we called XXXX back at Express Check Advance telling her we had spoken with XXXX XXXX. XXXX was very rude again so we hung up and called XXXX XXXX back at XXXX. We told her how nasty XXXX 's attitude was and that we were just calling to get the payoff amount because we kept getting different payoff amounts has a 0% timely response rate to CFPB complaints.
The most common issue reported against we called XXXX back at Express Check Advance telling her we had spoken with XXXX XXXX. XXXX was very rude again so we hung up and called XXXX XXXX back at XXXX. We told her how nasty XXXX 's attitude was and that we were just calling to get the payoff amount because we kept getting different payoff amounts is "we called XXXX XXXX at XXXX telling her about XXXX XXXX nasty attitude and the way she talked to people" in the "I went to XXXX. Over the phone" product category.
Read our methodology — how this data is sourced, computed, and verified.