2026 data Public-data reference. official source

Companies: U

Companies starting with U that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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1.3K companies starting with "U"

Showing 1.2K–1.2K of 1.3K

Sort by: Name Most Complaints Timely Response
Company Complaints
using consumers ' social security numbers. PENFED exploited consumers ' security interests and continues to do so by mishandling consumer 's indebtedness 1
using Creditor Account # XXXX as shown in your letter. The XXXX Co stated that this account number is not a valid one ; and therefore 1
using Fed Reference XXXX. Any additional questions regarding receipt of the funds from Better must be addressed by the new servicer 1
using funds in my escrow account. On XX/XX/XXXX I contacted Freedom Mortgage and asked for the {$220.00} penalty to be credited to my escrow account. 1
using generic dispute codes ( e.g. 1
using her minor children in the manipulation 1
using means of interstate commerce. 1
using or not using VPN 1
using payment deferments or making late payments may result in a remaining balance following the completion of the final installment payment outlined in your loan agreement. 1
using repeated demands for more evidence as a delay tactic 1
using the address listed on my credit report : XXXX XXXX XXXX XXXX XXXX 1
using the card for many life purchases 1
using the cash app 1
using the Daily Balance Method to calculate the interest on your accounts. This method applies a daily periodic rate to the principal in the account each day. How does this work? First 1
using the last complaint 's correspondences to understand the situation and what my rights are. I will not stop fighting this until they stop sending my mail to an address that they have no right to be using. I have repeatedly told them that that address is not affiliated with me and can not be used as a way to contact me 1
using the State of XXXX as a cover story as to where the funds went to 1
using the US Government monies paid to NETSPEND CONSUMERS to collect interest on our direct deposited social security monthly payments. To put it simply 1
using their envelope 1
using their formula 1
using their service to scam and steal from people. This money was not only my own 1
using treats 1
using unfair or unconscionable means to attempt to collect a debt in violation of 1692f 3
using wholesale items not regarded the safety factors. 1
USPS appears to have lost the package 1
USPS Certified mail only. '' Today XXXX XXXX 1
USPS fault or not 1
USPS lost it and he would have to take it up with them. So XX/XX/XXXX pay pal again released my funds most of it 1
USPS Receipt regarding the mailing of documents 1
USPS tracking number XXXX 2
Usset Weingarden & Liebo PLLP 1
usually 7-10 business days 1
usually found next to the item 1
usually immediately after the fax transaction. Nor does the bank keep computer copies or scans of these forms 1
usually in a contract. Upon receipt 1
usually in the next few months they send it the first few months. '' It does show up on XX/XX/XXXX and everything goes through and they retroactively remove the late fee. 1
usually including a photo of the delivery ). 1
usually indicating they made a mistake but it was still our fault because they covered their grounds. In this most recent issue 1
usually leaving 1-3 days to respond. Additionally 1
usually while on vacation or at the XXXX stand outside their store offering certain people free samples oXXXX XXXX. 1
usually within 30 days of receiving your dispute. 1
usually within 30 days XXXX XXXX 1
usually within 30 days. 2
usually within 30 days. '' This still hasn't been done 1
usually within 30 days. However 3
usually within 30 days.,,EQUIFAX 1
usually within XXXX days. However 1
usury of interest rates they were charged without a license. 2
usury of interest rates they were charged without a license. And show a debt of {$9.00} 1
usury slavery/peonage 1
ususally with other bank I see like a week or so. I wonder if they ever even did their real search in this 1

About this letter-indexed view

This page lists every company beginning with the letter U that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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