Total complaints
1
Filed since Call
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows using or not using VPN's complaint history from CFPB public records. 1 consumers have filed complaints since Call. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Call
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How using or not using VPN's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| clear cache | 1 |
| State | Complaints |
|---|---|
| etc 7th time told to try different browsers | 1 |
| Issue | Complaints |
|---|---|
| unable to reach live person or voicemail 3rd time was told call being transferred to someone who could help - call went to no one and was cut off 4th time no answer | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
using or not using VPN has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Call, and the most recent logged activity is Called num, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, using or not using VPN reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "clear cache", and the single most common underlying issue is "unable to reach live person or voicemail 3rd time was told call being transferred to someone who could help - call went to no one and was cut off 4th time no answer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating using or not using VPN: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
using or not using VPN has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
using or not using VPN has a 0% timely response rate to CFPB complaints.
The most common issue reported against using or not using VPN is "unable to reach live person or voicemail 3rd time was told call being transferred to someone who could help - call went to no one and was cut off 4th time no answer" in the "clear cache" product category.
Read our methodology — how this data is sourced, computed, and verified.