2026 data Public-data reference. official source

Companies: U

Companies starting with U that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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1.3K companies starting with "U"

Showing 601–650 of 1.3K

Sort by: Name Most Complaints Timely Response
Company Complaints
unless the account was delinquent before the COVID-19 related deferral or modification 2
unless the action required in subparagraph ( B ) is taken within such thirty-day period 1
unless the agency has verified the accuracy of the information during the 30-day period ending on the date on which the report is furnished. 17
unless the agency has verified the accuracy of the information during the XXXX period ending on the date on which the report is furnished. 3
unless the applicant is first informed in writing or in the same manner in which the application is made that ( i ) a consumer report may be requested in connection with such application 3
unless the attorney fails to respond within a reasonable period of time to a communication from the debt collector or unless the attorney consents to direct communication with the consumer; or ( 3 ) at the consumers place of employment if the debt collector knows or has reason to know that the consumers employer prohibits the consumer from receiving such communication. 3
unless the attorney fails to respond within a reasonable period of time to a communication from the debt collector or unless the attorney consents to direct communication with the consumer; or ( XXXX ) at the consumers place of employment if the debt collector knows or has reason to know that the consumers employer prohibits the consumer from receiving such communication. 1
unless the consumer or such representative requests that such fraud alert be removed before the end of such period and the agency has received appropriate proof of the identity of the requester for such purpose ; ( B ) during the 5-year period beginning on the date of such request 3
unless the consumer or such representative requests that such fraud alert be removed before the end of such period and the agency has received appropriate proof of the identity of the requester for such purpose ; ( B ) during the XXXX period beginning on the date of such request 2
unless the consumer subsequently revokes the opt-out in writing or 1
unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date. 3
unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date. '',,EQUIFAX 1
unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date. '',Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,90041,,Consent provided,Web,2021-08-25,Closed with explanation,Yes,N/A,4661966 1
unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date. '',Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date. The creditor has failed several times to provide me ( the consumer/obligor ) with each periodic statement and information required by section 1637 ( b ) of title 15 USC 1666b . The creditor has not gave me proper notice within 21 days of the payment due date as required by 15 USC 1666b. What is a late payment? And how can that payment be late or past due if it is not a negative balance? How can a late 2
unless the disclosure is pursuant to one of twelve statutory exceptions. 1
unless the disclosure is pursuant to one of twelve statutory exceptions. DEPT OF EDUCATION/NELNET improperly disclosed my personal information to credit reporting agencies 1
unless the disclosure is pursuant to one of twelve statutory exceptions. XXXX OF XXXX improperly disclosed my personal information to credit reporting agencies 2
unless the disclosure is pursuant to one of twelve statutory exceptions.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33407,,Consent provided,Web,2023-12-12,Closed with explanation,Yes,N/A,7982388 1
unless the following information is contained in the initial communication or the consumer has paid the debt 5
unless the following information is contained in the initial Communication or the consumer has paid the debt 1
unless the information is outdated under section 1681c of this title or can not be verified. 4
unless the information is outdated under section 605 or can not be verified. 2
unless the information is outdated under section 605 or can not be verified. The can not be verified is the key phrase 2
unless the money was reversed 1
unless the obligor has 9
unless the original contract or a law says they can cant deposit a post-dated check early can not publicly reveal your debts 1
unless the records are legally exempt.1 The Privacy Act establishes a code of fair information practices that require agencies to comply with statutory norms for collection 1
unless theconsumeror such representative requests that such exclusion be rescinded before the end of such period ; and ( C ) refer the information regarding the extendedfraud alertunder this paragraph to each of the otherconsumerreporting agencies described insection 1681a ( p ) of this title 1
unless theconsumeror such representative requests that suchfraud alertbe removed before the end of such period and the agency has received appropriate proof of the identity of the requester for such purpose ; ( B ) during the 5-year period beginning on the date of such request 2
unless there was an initial miscalculation in my loan. I asked if I could see a schedule for future payments so I could understand what I would be paying. I was told that the company did not provide this. I expressed my surprise that this was the case 1
unless these steps are taken. 1
unless they are criminal convictions. These items are outdated and must be removed immediately. Violation of 15 U.S.C. 1681s-2 ( A ) ( 1 ) : If any party has knowingly or recklessly furnished inaccurate information to consumer reporting agencies 3
unless they are made aware that an official report 1
unless they have the incorrect social security number and or my name mixed with someone else. I'm hoping this gets resolved as soon as possible.,,EQUIFAX 1
unless they make it current. 3
unless validation is provided. 1
unless we call and talk to a person who will then charge me another {$9.00} to process it.,,Fay Servicing 1
unless XXXX or more of those consumers requests separate notices. 2
unless you can present a reason why you would think otherwise. QUESTION 3 : how come your sole reason for the denial is my citizenship/immigration status? Isn't that a direct violation of the ECOA laws? I say : look at my credit score 1
unless you have an account number or financial institution 1
unless you make such manual payment for the full payment due at least three ( 3 ) business days prior to the due date ; however 1
unless you specifically instruct us to close your Account or Sub-Account with funds remaining 1
unless you want to be held {$1000.00} per violation 8. Account Name : XXXX XXXX XXXX Account Number : XXXX 15 U.S.C 1681 section 602 A. States I have the right to privacy 15 U.S.C 1681 Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions Delete this account immediately 3
unless you want to be held {$1000.00} per violation. 3. Account Name : XXXX Account Number : # XXXX 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. Delete this account immediately 1
unless you want to be held {$1000.00} per violation. 3. Account Name : XXXX Account Number : # XXXX XXXX XXXX XXXX section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. Delete this account immediately 1
unless you want to be held {$1000.00} per violation. XXXX. Account Name : XXXX Account Number : # XXXX 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. Delete this account immediately 1
unless you want to be held {$1000.00} per violation. XXXX. Account Name : XXXX XXXX XXXX Account Number : XXXX XXXX XXXX XXXX XXXX XXXX XXXX. States I have the right to privacy. XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX : It also states a consumer reporting agency can not furnish a account without my written instructions. Delete this account immediately 1
unless you want to be held {$1000.00} per violation. XXXX. Account Name : XXXX XXXX XXXX Account Number : XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX. States I have the right to privacy. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : It also states a consumer reporting agency can not furnish a account without my written instructions. Delete this account immediately 1
unless you want to be held {$1000.00} per violation. XXXX. Account Name XXXX XXXX XXXX XXXX Account Number XXXX XXXXXXXX 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions. Delete this account immediately 1

About this letter-indexed view

This page lists every company beginning with the letter U that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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