2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.5K companies starting with "S"

Showing 2.1K–2.1K of 5.5K

Company Complaints
show me tangible evidence of a LIFETIME CONTRACT!!! they cant do that either 1
show no signs of any issue and proceed to tell you the transfer will be completed by XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,VA,22031,,Consent provided,Web,2024-03-21,Closed with monetary relief,Yes,N/A,8587217 1
show on the transaction history as well as the account notice 1
Show quoted text Coinbase Support **On XX/XX/XXXX I recieved an email stating my case was resolved and closed. When I Check on the app and online the problem still existed and I was unable to use ANY type of crypto transactions. When I tried to email again and they responded : ( Hi there 1
show that these are fraudulent fronts to deceive customers. 1
SHOW THE PROOF OF MY WET SIGNATURE & ORIGINAL CONTRACT 1
showcase that XXXX XXXX XXXX has no intention of resolving the account. To date 1
showed a balance due of XXXX. 2
showed a balance due of zero. 1
showed a debit on my account and froze it. 1
showed a hard inquiry from XXXX on the date on XX/XX/XXXX and worse 1
showed it to me 1
showed me past-due and bankruptcy shows me as current. XXXX advised me to speak with bankruptcy because she couldn't help me. XXXX transferred me to bankruptcy 1
showed proof of the cashed money orders 1
showed that there were no errors with the ATM 1
showing ( Mr. Cooper ) make a claim against my VA eligibility. 1
showing a 4.375 % rate for refinance. 1
showing a balance of {$1100.00} 3
showing a blatant disregard for the accuracy and fairness requirements set forth under the Fair Credit Reporting Act ( FCRA ). 9
showing a clear disregard for federal and state laws. The phone conversation I had with XXXX XXXX on XX/XX/year> from phone number XXXX ( lasting XXXX minutes and XXXX seconds ) shows that the company has no intention of following the law 1
showing a lack of care 1
showing a past due amount of {$130.00} with a due date of XX/XX/XXXX 2
showing a payment made in XX/XX/XXXX. The documentation Portfolio Recovery sent me with their letter of XX/XX/XXXX included a statement date of XX/XX/XXXX which did not include payments that were made XXXX 1
showing a refusal to acknowledge the severity of their operational incompetence and the direct harm it caused. [ XXXX ] XXXX. The Absurd Claim of Timely and Transparent Communication '' Sunshine Loans ' Claim : ... we are committed to timely and transparent communication with our clients which we believe was fulfilled in the various email exchanges with our customer service team. . [ XXXX ] The Truth : The communication was the antithesis of timely and transparent. It was characterized by obstruction 1
showing a violation of federal law. XXXX investigation and correction are required to prevent further damage. 2
showing all charges 1
showing an original balance owed of {$800.00}. Identified as XXXX XXXX as the Original Creditor. I challenge the legitimacy of this debt and request that it be removed if it can not be verified as belonging to me.4. Multiple Inquiries The credit report references a significant number of recent inquiries by lenders 3
showing an unbroken chain from the original creditor to your agency; * * XXXX. * * The date of last payment and date of default ( if any ) ; * * XXXX. * * A statement that 1
showing any prior payments and how they were applied ; Written confirmation that the debt is not time-barred under the applicable statute of limitations. 1
showing complete negligence and indifference towards us and their fiduciary duty. 1
showing conflicting information and ongoing collection activity ( credit reporting ).,,EQUIFAX 1
showing conflicting information and ongoing collection activity ( credit reporting ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,122XX,,Consent provided,Web,2025-10-05,Closed with explanation,Yes,N/A,16373342 1
showing conflicting information and ongoing collection activity ( credit reporting ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
showing deception. Their FAQ claims accurate reporting '' via XXXX XXXX 1
showing everything had been corrected. 1
showing gross negligence and failure to secure consumer data 3
showing how it was calculated 1
showing how you arrived at the amount you are reporting. 4
showing inconsistent and inaccurate reporting. These entries are false 1
showing lawful ownership transfer of the debt to your agency Documentation proving this debt is not past the statute of limitations in Illinois Proof that you are licensed to collect debts in Illinois 1
showing my name and my initials. This was the first time I had seen this document and XXXX would have signed it since he was capable at that time. 1
showing my signature and social and he told me No. Equifax would not use any other method besides electronic messaging to the company and that I should contact the company even though I advised that my information doesnt match and the company would not give me any information! This is a violation my my rights! Ive contacted my attorney and I will sue Equifax 1
showing Navient 1
showing negligence and lack of verification. This misreporting harms my creditworthiness and misrepresents my personal history. I demand its immediate deletion along with all associated erroneous information. Continued reporting of this address is a violation of FCRA and subjects the bureau to legal liability. Written confirmation of deletion is required. The reporting agency must correct this information to comply with FCRA. Failure to act demonstrates willful noncompliance. 1
showing no policy at all. At this point 1
showing numerous charge-offs from XXXX through XXXX. The last payment on the account as shown on my credit report was XX/XX/XXXX. 1
showing payments 180 days late 1
showing PRA reporting under the wrong name and status Placed for collections despite disputes. 1
showing principal 1
showing she was hospitalized 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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