2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 5.2K–5.3K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
such as they are 1
such as they describe. Ditech then went on to write 1
such as those enumerated below 6
such as those listed below 11
such as those,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
such as through loss mitigation!!!*******,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing Holdings LLC,NC,270XX,Servicemember,Consent provided,Web,2024-01-15,Closed with explanation,Yes,N/A,8173949 1
such as trial modification. 1
such as unacceptable loading speeds and a non-functional shopping cart. Due to this failure to provide the contracted service 1
such as verification of the debt or ceasing communication altogether. Ignoring these requests can result in legal repercussions for the debt collector 1
such as waiving the Platinum cards annual fee. However 1
such as when I have applied for credit 2
such as when signing up for new accounts or taking out car loans 1
such as XXXX 13
such as XXXX XXXX XXXX 1
such as XXXX on XX/XX/2023 1
such as XXXX XXXX 3
such as XXXX XXXX with Experian on XX/XX/XXXX 1
such as XXXX XXXX with XXXX on XX/XX/XXXX 1
such as XXXX XXXX XXXX 4
such as XXXX XXXX XXXX or an alleged creditor does not meet the standards set by the FCRA 1
such as XXXX XXXX XXXX or an alleged creditor does not meet the standards set by the FCRA 1
such as XXXX XXXX XXXX XXXX and XXXX XXXXXXXX XXXX XXXX XXXX XXXX which affirm the rights of consumers to accurate reporting and proper investigation of disputes. This pattern of non-compliance with statutory obligations and disregard for the CFPBs XXXX bulletin underscores Experian 's failure to uphold consumer protections under the FCRA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AL,36869,,Consent provided,Web,2025-08-19,Closed with explanation,Yes,N/A,15383352 1
such as XXXX XXXX XXXX XXXX and XXXXXXXX XXXX XXXX XXXX XXXX XXXX 1
such as XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX emphasizes that the collector must provide detailed evidence that substantiates the debt and its ownership. LVNVs reliance on billing statements alone fails to meet this standard 1
such as your creditworthiness and credit history 1
such as your salary 1
such as your Social Security Number 1
such attorney 's name and address 2
such attorneys name and address 4
such coding can not coexist 3
such conversations wouldn't have to take place. 1
such customer service we can reach only forwards the case the backend team 1
such deposit or shares and any additions thereto made 1
such discharged debt should not be reported 2
such documents DO NOT satisfy federal validation requirements and are insufficient to establish contractual liability in court. Your failure constitutes ongoing violations of 1
such entities 6
such evidence must show that the defendants account number 1
such huge discrepancies in how quickly it posts debits versus how quickly it issues overdue credits? What are XXXX of dollars in payments from me to XXXX XXXX supposed to be for at this point 1
such information often gets lost 1
such information shall not include specific factual information on a consumer 's credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or form the consumer. 1
such information shall not include specific factual information on a consumer 's credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or from the consumer Based on the responses from the cfpb complaint I allege that Experian has failed to conduct a proper investigative consumer report 1
such information shall not include specific factual information on a consumer 's credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or from the consumer. 4
such information shall not include specific factual information on a consumer 's credit record obtained directly from a creditor of the consumer or from a consumer. 2
such information shall not include specific factual information on a consumers credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or from the consumer. 26
such information shall not include specific factual information on a consumers credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or from the consumer. All credit reporting agencies are mandated by federal law to verify consumer information by issuing an investigative consumer report that adheres to 15 USC 1681a ( e ).,,EQUIFAX 1
such information shall not include specific factual information on a consumers credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or from the consumer. All credit reporting agencies are mandated by federal law to verify consumer information by issuing an investigative consumer report that adheres to 15 USC 1681a ( e ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30046,Servicemember,Consent provided,Web,2022-07-14,Closed with non-monetary relief,Yes,N/A,5771380 1
such information shall not include specific factual information on a consumers credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or from the consumer. All entities involved have stated several times that the account ( s ) have been verified 1
such information shall not include specific factual information on a consumers credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or from the consumer. I have the right to dispute inaccurate information on my credit report. I exercised this right and submitted a formal dispute to the Bureau 's on XX/XX/2023. The inaccuracies pertain to Collection entry on my credit report that I have never authorized or entered into any contractual agreement with. Cease all collection activities until investigation completion. 15 U.S. Code 1681s 2 1
such information shall not include specific factual information on a consumers credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or from the consumer. I have the right to dispute inaccurate information on my credit report. I exercised this right and submitted a formal dispute to the Bureau 's on XX/XX/XXXX. The inaccuracies pertain to Collection entry on my credit report that I have never authorized or entered into any contractual agreement with. Cease all collection activities until investigation completion. 15 U.S. Code 1681s 2 1
such information shall not include specific factual information on a consumers credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or from the consumer. I would like to know who did they talk to.And how did they complete this investigation. 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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