2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.5K companies starting with "S"

Showing 5.2K–5.2K of 5.5K

Company Complaints
such as incorrect information on my credit report 3
such as it is. 1
such as Jefferson Capital 2
such as loan approvals 3
such as misspelled names 1
such as misusing personal data for securities fraud or identity theft 3
such as my California identification and Social Security card. 1
such as my name 1
such as my XXXX XXXX ID 1
such as myself 4
such as myself. 1
such as name/employee ID/etc. He refused and insisted that I just call again for a different person. 1
such as notifying the DMV and covering transfer fees. Upstart failed to provide this notification 1
such as notifying the XXXX and covering transfer fees. XXXX failed to provide this notification 1
such as obtaining necessary reports and ensuring accuracy. 1
such as ours and filed a complaint with XXXX against Barclays - - as a result 1
such as overdraft notices 1
such as Overdraft Protection and Debit Card Overdraft Service 1
such as PACER 1
such as payment receipts 2
such as payment records 4
such as prequalified personal loan offers 1
such as providing a copy of a valid government ID and/or affidavit 1
such as Regulation Z 1
such as reporting debt buyer accounts as open loans Delay or deny reinvestigation of disputes Blame credit bureaus for reporting errors that PRA itself furnished These practices reflect a pattern of systemic abuse and data manipulation that directly contradict their claims to the CFPB and violate multiple provisions of the FCRA and FDCPA. 1
such as restricting account access without clear justification or notice 1. XXXX XXXX XXXX XXXX and Consumer Protection Act Violation : Under the Dodd-Frank Act 1
such as securing housing for my family. 3
such as Social Security or driver 's license numbers 1
such as specific accounts 2
such as statement credits or gift cards. This restrictive setup effectively forces customers to return to BestBuy and spend more money just to use their rewards. 1
such as stove cleaning. 1
such as suspicion of fraud 1
such as telling the two XXXX XXXX employees to be quiet. The employee made multiple threatening remarks 1
such as the American Express Credit Account XXXX XXXX and the American Express Issuance Trust II. These receivables are then used to issue debt securities that are obligations of the issuing entities 1
such as the application of negligent noncompliance and more 1
such as the CFPB/FTC consent orders and the Supreme Court ruling in XXXX 1
such as the complexity of the dispute or the need to obtain further documentation. No such justification was provided 1
such as the legal charges in question 2
such as the merchant name or recipient of the payment 1
such as the missing full account number 1
such as the open date 3
such as the original lease agreement or any move-out inspection report. 1
such as the original signed agreement or contract verifying this debt 2
such as the original signed contract and a full accounting of charges. Moreover 1
such as the potential ability to obtain future credit or loans.,,ENCORE CAPITAL GROUP INC.,TX,78758,,Consent provided,Web,2016-03-03,Closed with explanation,Yes,No,1816368 1
such as the specific reasons for the adverse action 1
such as the student 's date of birth 1
such as the vehicle had a performance chip which and was tuned by the previous owner. XXXX Deceptive Trade Practices Consumer Protection Act ( DTPA ) states the failure to disclose information concerning goods or services which was known at the time of the transaction if such failure to disclose such information was intended to induce the consumer into a transaction into which the consumer would not have entered had the information been disclosed. The names of the sales employees were XXXX XXXX 1
such as the XXXX XXXX all the things that I was interested in that they said I would receive with the discounted membership. 1
such as the XXXX XXXX all the things that I was interested in that they said I would receive with the discounted membership. 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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