2026 data Public-data reference. official source

Companies: R

Companies starting with R that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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2.0K companies starting with "R"

Showing 1.5K–1.6K of 2.0K

Sort by: Name Most Complaints Timely Response
Company Complaints
resulting in Lexus Financial Services reporting me as late on my credit for their error. 1
resulting in losing their XXXX and a down grade to an F rating. XXXX : XXXX reviews from other patrons claiming fraudulent charges. XXXX : multiple XXXX reviews claiming fraudulent charges 1
resulting in lost time and potential financial implications due to market conditions. Stress and inconvenience : The prolonged delays 1
resulting in me being charged for exceeding the limit despite having used the card under the assumption that the 0 % APR promotion and credit availability were still valid. 1
resulting in me being without heat as the cold came in 3
resulting in me having to suffer the consequences. Credit report was last updated in XX/XX/XXXX. 1
resulting in messages like unable to process payment 1
resulting in misuse of my personal information. 2
resulting in more interest 1
resulting in more paid in interest. 1
resulting in multiple fees from the bank.,,Paypal Holdings 1
resulting in my account being inaccurately reported as past due. This confusion has led to a cascade of negative consequences 1
resulting in my account being overdrawn and subject to fees. 1
resulting in my account being overdue and potentially subjecting me to late fees and negative impacts on my credit score. 1
resulting in my total spending 1
resulting in negative entries on my credit report beginning in XX/XX/XXXX. 3
resulting in no late payments on these accounts. I am requesting solid proof from the creditor 's bank account that I did not make a payment and was marked as late 2
resulting in no meaningful resolution. 1
resulting in numerous fraudulent items appearing on my credit report that I do not recognize. These claims remain unproven and undocumented 1
resulting in our overdrawn deposit account 1
resulting in our requesting a loan that was over 70 % of the value of the property. [ OUR RESPONSE : This is a complete distortion. In fact 1
resulting in real harm to a vulnerable consumer. 1
resulting in recurring derogatory credit reporting and ongoing harm. 1
resulting in repeated loss of use and significant out-of-pocket expenses. 1
resulting in reputational and credit damage to the consumer. 3
resulting in reputational and financial harm.,,LEXISNEXIS,IN,XXXXX,Older American,Consent provided,Web,2025-11-03,Closed with explanation,Yes,N/A,16997380 1
resulting in severe credit score damage and emotional distress. 3
resulting in significant interest overpayments by the borrower throughout the life of the loan. 1
resulting in significant penalties. 1
resulting in substantial harm to my credit and personal financial status.,,EQUIFAX 1
resulting in substantial harm to my credit and personal financial status.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,48203,,Consent provided,Web,2025-02-23,Closed with explanation,Yes,N/A,12183459 1
resulting in substantial harm to my credit and personal financial status.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
resulting in systemic harm to consumers ' credit profiles. 1
resulting in the application of fraudulent and inaccurate accounts without my consent. Furthermore 3
resulting in the bank 1
resulting in the cancellation of my 0 % promotional rate. 1
resulting in the continued presence of inaccurate information on my credit report. 1
resulting in the disclosure of sensitive financial information. 1
resulting in the improper deletion of negative information. This lack of compliance undermines my right to a fair and accurate credit report and constitutes a violation of federal law. 1
resulting in the inadvertent inclusion of the XXXX direct loans.,,AES/PHEAA,DC,20009,,Consent provided,Web,2017-03-17,Closed with explanation,Yes,No,2390914 1
resulting in the locks being cut from the door. The lack of response from LoanMart was a financial charge to me although both myself and XXXX XXXX XXXX confirmed she tried reaching the company. 1
resulting in the loss of our home. 1
resulting in the loss of valuable discounts and a higher premium that I will be subjected to indefinitely. Similarly 1
resulting in the restoration of a balanced state amounting to XXXX. 2
resulting in the successful removal of these fraudulent accounts 1
resulting in the termination of our company health insurance plan. The financial strain and uncertainty caused by the banks failure to execute basic stop payment requests have been immensely damaging. 1
resulting in this complaint being filed online ( I could only access digital evidence for this complaint ).,,Portfolio Recovery Associates 1
resulting in time away from my job and making it significantly more challenging to manage my financial obligations. This medical emergency should also be taken into consideration when reviewing this dispute. 1
resulting in Truist XXXX 1
resulting in unauthorized access to my personal information and misuse of my credit report. Additionally 2

About this letter-indexed view

This page lists every company beginning with the letter R that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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